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Travel Agents - UK - December 2017

Travel Agents - UK - December 2017

“Small independent shops may struggle to compete with the leading chains when it comes to the latest technology, but with Thomas Cook and TUI focusing increasingly on selling their own bespoke holidays, this opens up an opportunity for independent shops to sell a greater diversity of products, and to proactively promote their individuality as a key point of differentiation.”

– John Worthington, Senior Analyst

This report examines the following issues:

Attracting a new generation of travel shoppers
Specialisation: the silver shop
Specialisation: the solo shop
Specialisation: the ethical shop
Destination experiences can add value to packages

TOC available on request

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