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The Role of Trust in Financial Services - UK - October 2018

The Role of Trust in Financial Services - UK - October 2018

“Most people trust their financial providers to trust them fairly, but perceptions of the industry in general show that concerns over misconduct still linger. Improving communications and being more transparent in terms and conditions would be a good place to start improving this.”

– Douglas Kitchen, Financial Services Analyst

This report examines the following issues:

Simplify financial information to increase trust
Embracing Open Banking and newer challengers will drive greater trust


TOC available on request

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