"Dollar stores at sitting fairly pretty at the moment. They are housed within a broader subcategory of “other general merchandise” stores (according to the US Census Bureau’s Annual Retail Trade Survey NAICS classification) which is the fastest growing sector within the total general merchandise category inclusive of discount department stores, warehouse clubs and supercenters. Immediate opportunities for improvement exist around in-store experiential retailing, e-commerce, grocery and overall quality perceptions."
- Diana Smith, Associate Director - Retail & Apparel
This report discusses the following key topics:
General merchandise stores ringing up billions Running a profitable e-commerce operation is fraught with challenges Lingering perception issues persist