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Consumers and General Insurance - UK - December 2017

Consumers and General Insurance - UK - December 2017

“Consumers are still extremely price sensitive when it comes to selecting a general insurance provider, as many see no reason to automatically renew with their existing insurer/s. However, the rollout of more loyalty schemes may help brands to improve retention and gain a valuable and regular touchpoint with Millennials in particular.”

– Paul Davies, Associate Director, Financial Services

This report examines the following issues:

Flexible policies can help to address the insurance gap
The loyalty exchange
PFMs could manage consumers’ insurance needs

TOC available on request

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