Unified Communications as a Service Market
Target Audience:
• Application Developers
• Cloud and IoT Companies
• Communications Services Providers
• Data Analytics Companies
• ICT Infrastructure Providers
• Managed Services Companies
Overview:
Historically, the most cost-effective method to implement enterprise telecom services, was for the enterprise to acquire and deploy their own communications infrastructure. With the advent of the Internet and virtualization of the data center, the economics have shifted to the service provider model. The service provider invests in a virtualized communications infrastructure, negating the need for the enterprise to do so and offers the enterprise a more flexible usage model.
This report examines the Unified Communications as a Service (“UCaaS”) marketplace. It includes analysis of:
• Key providers and competitive dynamics
• Typical customer selection criteria
• Current trends and future outlook
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
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