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Telecom API Market Outlook and Forecasts 2018 - 2023

Telecom API Market Outlook and Forecasts 2018 - 2023

Global Communication Service Providers (CSP) continue to see Telecom APIs as a means of leveraging their network and subscriber assets to generate revenues with high margins. However, the ecosystem remains one in which largely third-parties, such as OTT players, maintain the end-user relationship with app and service clients, while CSPs merely provide essentially data as a service on a B2B basis.

While this model may suffice for CSPs with respect to the consumer segment and SMBs, it is not sustainable for large corporate clients. CSPs are facing increasing pressure to provide a greater variety of high quality enterprise communications and business collaboration solutions. Accordingly, Mind Commerce sees this as an area ripe for leveraging Telecom APIs to offer value-added carrier offerings such as team collaboration, telepresence, and unified communications (UC).

For many larger Telecom API vendors, a substantial proportion of revenue continues to be generated from SIP Trunking in support of their client’s VoIP, UC, and other IP-based communications apps and services. However, many smaller players are innovating in areas that have high growth potential such as analytics data, device information, edge computing, and number management for calls, data, and subscribers. The last category in particular is emerging as an important area for unwanted call management solutions including robocall management.

Longer term, Mind Commerce sees CSPs leveraging Telecom APIs and related tools to support a variety of industry requirements in which carriers are amply positioned to leverage their market position. Those opportunities include Internet of Things (IoT) authentication, robotics, Artificial Intelligence (AI) platforms, Mobile Edge Computing (MEC), and support of Blockchain. Three areas that represent great opportunities for carriers to aggressively pursue solution development in the more near-term timeframe are AI, IoT, and Mobile Edge Computing.

Telecom APIs in IoT

IoT represents a huge and largely untapped market for CSPs, which Mind Commerce sees emerging once carriers begin to fully leverage 5G for IoT apps and services. More specifically, we have identified the opportunity for carriers to act as a orchestrator/mediator within the IoT ecosystem. Uniquely positioned as owner of the primary network to be used for IoT, and provider of data services for humans and machines alike, CSPs have the opportunity to provide various critical services such as IoT authentication, authorization, and accounting. This will include use of Telecom API resources to help manage IoT related access control, permissions, and usage tracking.

Telecom APIs in Mobile Edge Computing

Carriers are also well positioned to leverage Telecom API enabled capabilities in support of many edge computing use cases as MEC is rolled-out to optimize LTE, 5G, and IoT. Many MEC use cases will require support from multiple Telecom API categories such as Location, Presence, Subscriber Data, and QoS in support of zone-based enterprise apps, services, and data analytics. This will create both a challenge and opportunity for CSPs, which will need the assistance of systems integrators for implementation and managed infrastructure services providers for ongoing operations.

Telecom APIs in Artificial Intelligence

While many AI capabilities will be embedded within other areas (such as platforms, devices, semiconductors, etc.), AI will also be closely associated with end-users, creating an opportunity for CSPs to provide resource support for many AI enabled use cases. This will include basic support for AI, such as user verification, as well as more advanced functionality, such as identifying resource usage and behaviors among a closed user group like enterprise collaboration teams.

Now in its sixth year of covering the Telecom API market, Mind Commerce is pleased to offer the most comprehensive research covering the ecosystem including players, platforms, tools, solutions, and service offerings. Telecom API Market Outlook and Forecasts 2018 – 2023 provides an in-depth assessment of the global Telecom API market, including business models, value chain analysis, operator strategies and a quantitative assessment of the industry from 2018 to 2023.

This report evaluates the current state of the market and outlook for the future including analysis and forecasts for the Telecom API market segmented many ways including:

• Globally, Regionally, and Countries
• Stakeholder Type (Carriers and Vendors)
• Network Technology (2G, 3G, LTE, and 5G)
• API Category (Presence, Location, SCM, etc.)
• App Developer (Carrier, Enterprise, Long Tail, and Partner)
• Deployment Type (Enterprise Hosted, Private Cloud, and Public Cloud)
• Implementation (Development and Set-up) and by Ongoing Operations
• Solution (AI, Analytics, Blockchain, Edge Computing, Robotics, WebRTC, etc.)

All purchases of Mind Commerce reports includes time with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This needs to be used within three months of purchasing the report.

Select Report Findings:

• Total global Telecom API related revenue will reach $319.6B by 2023
• Telecom API support of IoT remains a high priority cellular operator-only opportunity
• Edge Computing related Telecom API revenue reaches $395M in North America by 2023
• Global IoT platform and authentication API revenue reaches $5.3B and $9.2B respectively by 2019
• Fastest growing global revenue areas will be MEC, blockchain, and robotics at 39%, 34%, and 31% respectively
• Conversely, the market share for next generation use cases remains low compared to messaging, WebRTC, and others

Report Benefits:

• Gain a better perspective of the State of the Market for Telecom APIs
• Identify challenges and opportunities across the entire API ecosystem
• Understand the role of Telecom APIs within the realm of Programmable Telecom
• Identify leading companies and solutions for Telecom API enabled apps and services
• Understand the market dynamics, players, and outlook for communication enabled apps
• Forecasts for every major Telecom API area including Categories, Solutions, Stakeholder Share, and more
• Forecasts for Telecom API support of Unwanted Call Management including Do Not Disturb and Call Screening

Target Audience:

• Telecom API providers
• ICT Infrastructure providers
• Data infrastructure and services companies
• Legacy mobile network operators and OTT service providers
• Systems integrators for enterprise communications and collaboration solutions
• Application developers such as unified communications and enterprise collaboration
• Communications service providers including contact centers, VoIP based carriers, and others

Vendors in Report:

• Amdocs
• Apidaze
• Apifonica
• Aspect Software
• Bandwidth
• BICS
• CA Technologies
• Cisco
• CLX Communications
• Ericsson
• Fortumo
• GENBAND
• Google
• hSenid Mobile
• Huawei
• Hubtel
• LocationSmart
• Mashape
• MessageBird
• Mulesoft
• Nokia Networks
• Oracle
• Persistent Systems
• Syniverse
• TeleStax
• Telnyx
• Twilio
• Tyntec
• Vidyo
• Vonage


1 Executive Summary
2 Introduction
2.1 About the Report
2.1.1 Topics Covered
2.1.2 Key Findings
2.1.3 Target Audience
2.2 Programmable Telecom
2.2.1 Programmable Telecom Definition
2.2.2 Programmable Telecom Purpose
2.2.3 Telecom Programmability Tools
2.2.3.1 Application Programming Interfaces (API)
2.2.3.2 Cloud Hosted Services
2.2.3.3 Communications Platform as a Service (CPaaS)
2.2.3.4 Graphical User Interfaces (GUI)
2.2.3.5 Open Source Telecom Software
2.2.3.6 Software Development Kits (SDK)
2.3 State of the Industry
3 Telecom API Overview
3.1 Role and Importance of Telecom APIs
3.2 Business Drivers for CSPs to Leverage APIs
3.2.1 Need for New Revenue Sources
3.2.2 Need for Collaboration with Development Community
3.2.3 B2B Services and Asymmetric Business Models
3.2.4 Emerging Need for IoT Mediation
3.3 Telecom API Categories
3.3.1 Access Management
3.3.2 Advertising and Marketing
3.3.3 Billing of Non-Digital Goods
3.3.4 Content Delivery
3.3.5 Directory and Registry Management
3.3.6 Enterprise Collaboration
3.3.7 IVR/Voice Solutions
3.3.8 Location Determination
3.3.9 M2M and Internet of Things
3.3.10 Messaging and other Non-Voice Communications
3.3.10.1 Text Messaging
3.3.10.2 Multimedia Messaging
3.3.11 Number Management
3.3.12 Payments including Purchaser Present Verification
3.3.13 Presence Detection
3.3.14 Real-time Communications and WebRTC
3.3.15 Subscriber Identity Management
3.3.16 Subscriber Profile Management
3.3.17 Quality of Service Management
3.3.18 Unified Communications and UCaaS
3.3.19 Unstructured Supplementary Service Data
3.3.20 Unwanted Call Management and Robo Calls
3.3.21 Voice/Speech
3.4 Telecom API Business Models
3.4.1 Three Business Model Types
3.4.1.1 Model One
3.4.1.2 Model Two
3.4.1.3 Model Three
3.4.2 The Asymmetric Business Model
3.4.3 Exposing APIs to Developers
3.4.4 Web Mash-ups
3.5 Segmentation
3.5.1 Users by Segment
3.5.2 Workforce Management
3.6 Competitive Issues
3.6.1 Reduced Total Cost of Ownership
3.6.2 Open APIs
3.6.3 Configurability and Customization
3.7 Applications that use APIs
3.8 Telecom API Revenue Potential
3.8.1 Standalone API Revenue vs. API enabled Revenue
3.8.2 Telecom API-enabled Mobile VAS Applications
3.8.3 Carrier Focus on Telecom API’s for the Enterprise
3.9 Telecom API Usage by Industry Segment
3.10 Telecom API Value Chain
3.10.1 Telecom API Value Chain
3.10.2 How the Value Chain Evolves
3.10.3 API Transaction Value Split among Players
3.11 API Transaction Cost by Type
3.12 Volume of API Transactions
4 API Aggregation
4.1 Role of API Aggregators
4.2 Total Cost of Operation with API Aggregators
4.2.1 Start-up Costs
4.2.2 Transaction Costs
4.2.3 Ongoing Maintenance/Support
4.2.4 Professional Services by Intermediaries
4.3 Aggregator API Usage by Category
4.3.1 API Aggregator Example: LocationSmart
4.3.2 Aggregation: Intersection of Two Big Needs
4.3.3 The Case for Other API Categories
4.3.4 Moving Towards New Business Models
5 Telecom API Marketplace
5.1 Data as a Service (DaaS)
5.1.1 Carrier Structured and Unstructured Data
5.1.2 Carrier Data Management in DaaS
5.1.3 Data Federation in the DaaS Ecosystem
5.2 API Marketplace Companies
5.2.1 Mashape
5.2.2 Mulesoft
5.2.3 TeleStax
5.3 Telecom API Ecosystem Vendors
5.3.1 APIs part of Infrastructure and Services Portfolio
5.3.1.1 Ericsson
5.3.1.2 Huawei
5.3.1.3 Nokia Networks
5.3.1.1 Ribbon Communications
5.3.2 API Capabilities Acquired via M&A
5.3.2.1 Amdocs
5.3.2.2 Aspect Software
5.3.2.3 BICS
5.3.2.4 CA Technologies
5.3.2.5 Cisco
5.3.2.6 Google
5.3.2.7 Oracle
5.3.2.8 Persistent Systems
5.3.2.9 Vonage
5.3.3 API Capabilities Independently Developed
5.3.3.1 Apidaze
5.3.3.2 Apifonica
5.3.3.3 Bandwidth Inc.
5.3.3.4 CLX Communications
5.3.3.5 Fortumo
5.3.3.6 hSenid Mobile
5.3.3.7 Hubtel
5.3.3.8 MessageBird
5.3.3.9 Syniverse
5.3.3.10 Telnyx
5.3.3.11 Tyntec
5.3.3.12 Twilio
5.3.3.13 Vidyo
5.4 Telecom Application Development
5.4.1 Communications-enabled App Marketplace
5.4.1.1 Market Opportunities and Challenges
5.4.1.2 Marketplace Facilitators
5.4.2 Improving Existing Apps and Services Marketplace
6 Telecom API Enabled App Use Cases
6.1 Monetization of Communications-enabled Apps
6.1.1 Direct API Revenue
6.1.2 Data Monetization
6.1.3 Cost Savings
6.1.4 Higher Usage
6.1.5 Churn Reduction
6.2 Use Case Issues
6.2.1 Security
6.2.2 Data Privacy
6.2.3 Interoperability
7 Communication Service Provider Telecom API Strategies
7.1 Carrier Market Strategy and Positioning
7.1.1 API Investment Stabilization
7.1.2 Carriers, APIs, and OTT
7.1.3 Leveraging Subscriber Data and APIs
7.1.4 Telecom API Standards
7.1.5 Telecom APIs and Enterprise
7.2 Select Network Operator API Programs
7.2.1 AT&T
7.2.2 Verizon Wireless
7.2.3 Vodafone
7.2.4 France Telecom (Orange)
7.2.5 Telefonica
7.3 Carrier Focus on Internal Telecom API Usage
7.3.1 The Case for Internal Usage
7.3.2 Internal Telecom API Use Cases
7.4 Carriers and OTT Service Providers
7.4.1 Allowing OTT Providers to Manage Applications
7.4.2 Carriers Lack the Innovative Skills to Capitalize on APIs Alone
7.5 Carriers and Value-added Services
7.5.1 Role and Importance of VAS
7.5.2 The Case for Carrier Communication-enabled VAS
7.5.3 Challenges and Opportunities for Carriers in VAS
8 API Enabled Application Developer Strategies
8.1 Treating Telecom APIs as a Critical Developer Asset
8.2 Judicious Choice of API Releases
8.3 Working alongside Carrier Programs
8.4 Developer Preferences: OTT Service Providers vs Carriers
9 Telecom API Vendor Strategies
9.1 General Strategies
9.1.1 Value Chain Enhancers and Development Facilitators
9.1.2 Moving from Platforms to Cloud-based CPaaS
9.2 Specific Strategies
9.2.1 Reliance upon SIP Trunking
9.2.2 Improving Existing Solutions
9.2.3 Increased Focus on Enterprise Solutions
9.2.4 Embracing Next Generation Use Cases
10 Telecom API Market Analysis and Forecasts
10.1 Global Telecom API Market 2018 – 2023
10.1.1 Total Telecom API Market
10.1.2 Telecom API Market by Category
10.1.3 Telecom API Market by Service Type
10.1.4 Telecom API Market by User Type
10.1.5 Telecom API Market by Network Technology
10.1.6 Telecom API Market by Deployment
10.1.7 Telecom API Market by Module
10.1.8 Telecom API Market by Stakeholder
10.2 Regional Telecom API Market 2018 – 2023
10.2.1 Telecom API Market by Region 2018 - 2023
10.2.2 North America Telecom API Market by API Category and Service Type 2018 - 2023
10.2.3 Europe Telecom API Market by API Category and Service Type 2018 – 2023
10.2.4 APAC Telecom API Market by API Category and Service Type 2018 – 2023
10.2.5 Middle East and Africa Telecom API Market by API Category and Service Type 2018 – 2023
10.2.6 Latin America Telecom API Market by API Category and Service Type 2018 – 2023
10.2.7 Top Ten Telecom API Markets 2018 – 2023
11 Technology and Market Drivers for API Market Growth
11.1 Service Oriented Architecture
11.2 Software Defined Networks
11.3 Virtualization
11.3.1 Network Function Virtualization
11.3.2 Virtualization beyond Network Functions
11.4 Internet of Things
11.4.1 IoT Definition
11.4.2 IoT Technologies
11.4.3 IoT Applications
11.4.4 IoT Solutions
11.4.5 IoT, DaaS, and APIs
11.5 IoT WANs and Telecom APIs
11.5.1 Cellular IoT WAN
11.5.2 Non-Cellular IoT WAN
11.5.1 Cellular vs. Non-Cellular IoT WAN Telecom API Needs
11.5.2 Telecom APIs for IoT Authentication and Platforms
12 Conclusions and Recommendation
12.1 Overall Telecom API Outlook
13 Appendix
13.1 Telecom API Definitions
13.2 More on Telecom APIs and DaaS
13.2.1 Tiered Data Focus
13.2.2 Value-based Pricing
13.2.3 Open Development Environment
13.2.4 Specific Strategies
13.2.4.1 Service Ecosystem and Platforms
13.2.4.2 Bringing to Together Multiple Sources for Mash-ups
13.2.4.3 Developing Value-added Services as Proof Points
13.2.4.4 Open Access to all Entities including Competitors
13.2.4.5 Prepare for Big Opportunities with the Internet of Things (IoT)
13.3 Monetizing IoT APIs
13.3.1 IoT API Business Models
13.3.2 Peer Support of Platforms, Devices, and Gateways
13.3.3 Supporting the API Developer Community
13.3.4 Data and Database Transactions
Figures
Figure 1: Communication Service Provider Assets
Figure 2: Next Generation CSP Assets driving Telecom API Usage
Figure 3: RCS and Telecom API Integration
Figure 4: Enterprise Dashboard
Figure 5: Enterprise Dashboard App Example
Figure 6: Telecom API Value Chain
Figure 7: API Transaction Value by Type
Figure 8: Volume of API Transactions for a Tier 1 Carrier 2018 - 2023
Figure 9: Cloud Services and APIs
Figure 10: Programmable Telecom Vendor Services Comparative Segmentation
Figure 11: GSMA OneAPI: Benefits to Stakeholders
Figure 12: AT&T Wireless API Catalog
Figure 13: Verizon Wireless API Program
Figure 14: France Telecom (Orange) API Program
Figure 15: Telefonica API Program
Figure 16: Carrier Internal Use of Telecom APIs
Figure 17: Global Telecom API Market 2018 – 2023
Figure 18: Global Telecom API Market Yearly Growth 2018 – 2023
Figure 19: Top Ten Telecom API Market Share by Country 2018 – 2023
Figure 20: Services Oriented Architecture
Figure 21: Global Connected IoT Things and Objects 2018 – 2023
Figure 22: IoT and Future Telecom API Topology
Figure 23: 3GPP IoT Proposals for LTE, Narrowband and 5G Network
Figure 24: LoRaWAN Network Architecture
Figure 25: Cellular vs. Non-Cellular IoT WAN Comparison
Figure 26: Different Data Types and Functions in DaaS
Figure 27: Ecosystem and Platform Model
Figure 28: Telecom API and Internet of Things Mediation
Figure 29: DaaS and IoT Mediation
Tables
Table 1: Global Telecom API Market by Category 2018 – 2023
Table 2: Global Telecom API Market Share by Category 2018 – 2023
Table 3: Global Telecom API Market by Service Type 2018 – 2023
Table 4: Global Telecom API Market Share by Service Type 2018 – 2023
Table 5: Global Telecom API Market by User Type 2018 – 2023
Table 6: Global Telecom API Market Share by User Type 2018 – 2023
Table 7: Global Telecom API Market by Network Technology 2018 – 2023
Table 8: Global Telecom API Market Share by Network Technology 2018 – 2023
Table 9: Global Telecom API Market by Deployment 2018 – 2023
Table 10: Global Telecom API Market Share by Deployment 2018 – 2023
Table 11: Global Telecom API Market by Module 2018 – 2023
Table 12: Global Telecom API Market Share by Module 2018 – 2023
Table 13: Global Telecom API Market by Stakeholder 2018 – 2023
Table 14: Global Telecom API Market Share by Stakeholder 2018 – 2023
Table 15: Telecom API Market by Region 2018 – 2023
Table 16: Telecom API Market Share by Region 2018 – 2023
Table 17: North America Telecom API Market by Category 2018 – 2023
Table 18: North America Telecom API Market by Service Type 2018 – 2023
Table 19: North America Telecom API Market by User Type 2018 – 2023
Table 20: North America Telecom API Market by Network Technology 2018 – 2023
Table 21: North America Telecom API Market by Deployment 2018 – 2023
Table 22: North America Telecom API Market by Module 2018 – 2023
Table 23: North America Telecom API Market by Stakeholder 2018 – 2023
Table 24: North America Telecom API Market by Country 2018 – 2023
Table 25: North America Telecom API Market Share by Country 2018 – 2023
Table 26: Europe Telecom API Market by Category 2018 – 2023
Table 27: Europe Telecom API Market by Service Type 2018 – 2023
Table 28: Europe Telecom API Market by User Type 2018 – 2023
Table 29: Europe Telecom API Market by Network Technology 2018 – 2023
Table 30: Europe Telecom API Market by Deployment 2018 – 2023
Table 31: Europe Telecom API Market by Module 2018 – 2023
Table 32: Europe Telecom API Market by Stakeholder 2018 – 2023
Table 33: Europe Telecom API Market by Country 2018 – 2023
Table 34: Europe Telecom API Market Share by Country 2018 – 2023
Table 35: APAC Telecom API Market by Category 2018 – 2023
Table 36: APAC Telecom API Market by Service Type 2018 – 2023
Table 37: APAC Telecom API Market by User Type 2018 – 2023
Table 38: APAC Telecom API Market by Network Technology 2018 – 2023
Table 39: APAC Telecom API Market by Deployment 2018 – 2023
Table 40: APAC Telecom API Market by Module 2018 – 2023
Table 41: APAC Telecom API Market by Stakeholder 2018 – 2023
Table 42: APAC Telecom API Market by Country 2018 – 2023
Table 43: APAC Telecom API Market Share by Country 2018 – 2023
Table 44: MEA Telecom API Market by Category 2018 – 2023
Table 45: MEA Telecom API Market by Service Type 2018 – 2023
Table 46: MEA Telecom API Market by User Type 2018 – 2023
Table 47: MEA Telecom API Market by Network Technology 2018 – 2023
Table 48: MEA Telecom API Market by Deployment 2018 – 2023
Table 49: MEA Telecom API Market by Module 2018 – 2023
Table 50: MEA Telecom API Market by Stakeholder 2018 – 2023
Table 51: MEA Telecom API Market by Country 2018 – 2023
Table 52: MEA Telecom API Market Share by Country 2018 – 2023
Table 53: Latin America Telecom API Market by Category 2018 – 2023
Table 54: Latin America Telecom API Market by Service Type 2018 – 2023
Table 55: Latin America Telecom API Market by User Type 2018 – 2023
Table 56: Latin America Telecom API Market by Network Technology 2018 – 2023
Table 57: Latin America Telecom API Market by Deployment 2018 – 2023
Table 58: Latin America Telecom API Market by Module 2018 – 2023
Table 59: Latin America Telecom API Market by Stakeholder 2018 – 2023
Table 60: Latin America Telecom API Market by Country 2018 – 2023
Table 61: Latin America Telecom API Market Share by Country 2018 – 2023
Table 62: Top Ten Telecom API Market by Country 2018 – 2023
Table 63: Global Connected Device by Non-IoT Product 2018 – 2023
Table 64: Global Connected Device by Consumer IoT Product 2018 – 2023
Table 65: Global Connected Device by Enterprise IoT Product 2018 – 2023
Table 66: Global Connected Device by Industrial IoT Product 2018 – 2023
Table 67: Global Connected Device by Government IoT Product 2018 – 2023

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