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Web Real-Time Communication Market by Product Type, by Vertical (IT & Telecom, Media & Entertainment, BFSI, Retail and Consumer Goods, Public Sector & Education, Healthcare, Transportation & Logistics, Others), and by Region - Global Forecast to 2020

Web Real-Time Communication Market by Product Type, by Vertical (IT & Telecom, Media & Entertainment, BFSI, Retail and Consumer Goods, Public Sector & Education, Healthcare, Transportation & Logistics, Others), and by Region - Global Forecast to 2020

“The web real-time communication market is projected to grow at a CAGR of 50.9% during the forecast period”
The global web real-time communication market is projected to grow from USD 569.2 million in 2015 to USD 4.45 billion by 2020, at a CAGR of 50.9% during the forecast period. In the recent years, WebRTC has emerged as a standard for audio and video communication across different industry verticals. WebRTC provides a simple way for SMBs to shift from traditional communication solutions to modern user-centric business communication. It helps them attract new customers and businesses through data centers and ‘click-to-call’ services. WebRTC is also rapidly expanding its capabilities beyond audio/video conferencing to industry-specific applications and services.

“The healthcare sector is expected to grow at the highest CAGR during the forecast period”
The healthcare industry vertical is projected to grow at the highest CAGR from 2015 to 2020, owing to the increasing adoption of WebRTC solutions and rapid deployment of endpoint management solutions. In addition to this, the increasing demand for WebRTC-enabled healthcare services, such as telehealth, M-Health, E-health, and other advanced medical services across North America and Europe has further influenced the growth of the WebRTC market in the healthcare sector.

“Asia-Pacific accounts for the highest adoption and implementation of WebRTC solutions”
The web real-time communication market in the Asia-pacific region is projected to grow at the highest CAGR during the forecast period. This growth is mainly attributed to the increasing deployment of WebRTC solutions and services across India, China, Japan, South Korea, and Australia.
Break-up of profile of primary participants in the report is given below:

By Company Type – Tier 1 – 40%, Tier 2 – 35% and Tier 3 – 25%
By Designation – C level – 28%, Director level – 43%, Manager Level – 29%
By Region – North America - 46%, Europe – 31%, Asia-Pacific – 15%, RoW – 8%

Various key players operating in the web real-time communication market are listed below:
1. Avaya Inc.
2. Cisco Systems, Inc.
3. Polycom
4. Oracle Corporation
5. TokBox Inc.
6. AT&T Inc.
7. Genband
8. Plivo
9. Twilio
10. Quobis

The report will help the market leaders/new entrants/end users in this market in the following ways:
1. The report provides in-depth analysis and comprehensive view of the total market and closest approximation about global numbers and segmentation across product types, verticals, and regions.
2. The report provides analysis about stategies followed by top players to grab market share and insights to understand market dynamics, comprising key market drivers, restraints, challenges, and opportunities.
3. The report will help various stakeholders to understand competitive landscape, products & services offered, and recent developments, such as new product launches, contracts/agreements, and mergers & acquisitions.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
      • MARKETS COVERED
      • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
      • BOTTOM-UP APPROACH
      • TOP-DOWN APPROACH
    • MARKET BREAKDOWN AND DATA TRIANGULATION
    • ASSUMPTIONS
  • EXECUTIVE SUMMARY
    • Table GLOBAL WEB REAL-TIME COMMUNICATION MARKET SIZE AND GROWTH RATE, 2013-2020 (USD MILLION, Y-O-Y %)
  • PREMIUM INSIGHTS
    • ATTRACTIVE OPPORTUNITIES IN THE WEB REAL-TIME COMMUNICATION MARKET
    • WEB REAL-TIME COMMUNICATION MARKET, BY PRODUCT TYPE
    • WEB REAL-TIME COMMUNICATION MARKET, BY REGION AND BY VERTICAL
    • WEB REAL-TIME COMMUNICATION MARKET POTENTIAL
    • WEB REAL-TIME COMMUNICATION REGIONAL MARKETS
    • WEB REAL-TIME COMMUNICATION LIFECYCLE ANALYSIS, BY REGION 2015
  • MARKET OVERVIEW
    • INTRODUCTION
    • MARKET EVOLUTION
    • MARKET SEGMENTATION
      • BY PRODUCT TYPE
      • BY SOLUTION
      • BY SERVICE
      • BY VERTICAL
      • BY REGION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
  • INDUSTRY TRENDS
    • INTRODUCTION
    • VALUE CHAIN
    • PORTER'S FIVE FORCES ANALYSIS
      • THREAT OF NEW ENTRANTS
      • THREAT OF SUBSTITUTES
      • BARGAINING POWER OF SUPPLIERS
      • BARGAINING POWER OF BUYERS
      • INTENSITY OF COMPETITIVE RIVALRY
    • STRATEGIC BENCHMARKING
      • PRODUCT ENHANCEMENT AND EXPANSION
      • PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, ACQUISITIONS, AND COLLABORATIONS
  • WEB REAL-TIME COMMUNICATION MARKET, BY PRODUCT TYPE
    • INTRODUCTION
      • Table WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013-2020 (USD MILLION)
    • SOLUTION
      • Table SOLUTION: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
    • VOICE CALLING & CONFERENCING
      • Table VOICE CALLING & CONFERENCING: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • MESSAGING & FILE SHARING
      • Table MESSAGING & FILE SHARING: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • VIDEO CALLING & CONFERENCING
      • Table VIDEO CALLING & CONFERENCING: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • OTHERS
      • Table OTHERS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • SERVICE
      • Table SERVICE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013-2020 (USD MILLION)
    • IMPLEMENTATION & INTEGRATION SERVICES
      • Table IMPLEMENTATION & INTEGRATION SERVICES: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • CONSULTING SERVICES
      • Table CONSULTING SERVICES: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • OTHER SERVICES
      • Table OTHER SERVICES: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • WEB REAL-TIME COMMUNICATION MARKET, BY VERTICAL
    • INTRODUCTION
      • Table WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • IT & TELECOM
      • Table IT & TELECOM: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • MEDIA & ENTERTAINMENT
      • Table MEDIA & ENTERTAINMENT: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • BFSI
      • Table BFSI: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • RETAIL AND CONSUMER GOODS
      • Table RETAIL AND CONSUMER GOODS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • PUBLIC SECTOR & EDUCATION
      • Table PUBLIC SECTOR & EDUCATION: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • HEALTHCARE
      • Table HEALTHCARE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • TRANSPORTATION & LOGISTICS
      • Table TRANSPORTATION & LOGISTICS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • OTHERS
      • Table OTHERS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013-2020 (USD MILLION)
      • Table NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MESSAGING & FILE SHARING: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VOICE CALLING & CONFERENCING: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VIDEO CALLING & CONFERENCING: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHER SOLUTIONS: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013-2020 (USD MILLION)
      • Table IMPLEMENTATION & INTEGRATION SERVICES: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table CONSULTING SERVICES: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHER SERVICES: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • EUROPE
      • Table EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013-2020 (USD MILLION)
      • Table EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MESSAGING & FILE SHARING SOLUTIONS: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VOICE CALLING & CONFERENCING: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VIDEO CALLING & CONFERENCING: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHER SOLUTIONS: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013-2020 (USD MILLION)
      • Table IMPLEMENTATION & INTEGRATION SERVICES: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table CONSULTING SERVICES: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHERS SERVICES: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • ASIA-PACIFIC
      • Table ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013-2020 (USD MILLION)
      • Table ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MESSAGING & FILE SHARING: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VOICE CALLING & CONFERENCING: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VIDEO CALLING & CONFERENCING: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHER SOLUTIONS: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013-2020 (USD MILLION)
      • Table IMPLEMENTATION & INTEGRATION SERVICES: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table CONSULTING SERVICES: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHERS SERVICES: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013-2020 (USD MILLION)
      • Table LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MESSAGING & FILE SHARING: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VOICE CALLING & CONFERENCING: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VIDEO CALLING & CONFERENCING: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHER SOLUTIONS: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013-2020 (USD MILLION)
      • Table IMPLEMENTATION & INTEGRATION SERVICES: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table CONSULTING SERVICES: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHERS SERVICES: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • MIDDLE EAST & AFRICA
      • Table MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013-2020 (USD MILLION)
      • Table MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MESSAGING & FILE SHARING: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VOICE CALLING & CONFERENCING: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table VIDEO CALLING & CONFERENCING: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHER SOLUTIONS: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013-2020 (USD MILLION)
      • Table IMPLEMENTATION & INTEGRATION SERVICES: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table CONSULTING SERVICES: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHER SERVICES: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • COMPETITIVE SITUATION AND TRENDS
    • MERGERS & ACQUISITIONS
      • Table MERGERS & ACQUISITIONS, 2012-2015
    • PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS
      • Table PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS, 2014-2015
    • NEW PRODUCT LAUNCHES
      • Table NEW PRODUCT LAUNCHES, 2014-2015
    • EXPANSIONS
      • Table EXPANSIONS, 2014-2015
  • COMPANY PROFILES
    • INTRODUCTION
    • AVAYA INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • CISCO SYSTEMS, INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • POLYCOM
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ORACLE CORPORATION
      • BUSINESS OVERVIEW
      • SOLUTIONS & SERVICES OFFERED
      • KEY STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • TOKBOX INC.
      • BUSINESS OVERVIEW
      • SOLUTIONS & SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • AT&T INC.
      • BUSINESS OVERVIEW
      • SOLUTIONS & SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • GENBAND
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • PLIVO
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • TWILIO
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • QUOBIS
      • BUSINESS OVERVIEW
      • PRODUCTS & SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
  • KEY INNOVATORS
    • GOOGLE INC.
      • BUSINESS OVERVIEW
      • PUSH FOR WEBRTC
    • HUAWEI TECHNOLOGIES CO. LTD.
      • BUSINESS OVERVIEW
      • PUSH FOR WEBRTC
    • TEMASYS
      • BUSINESS OVERVIEW
      • PUSH FOR WEBRTC
    • PEER5, INC.
      • BUSINESS OVERVIEW
      • PUSH FOR WEBRTC
    • VIDYO, INC.
      • BUSINESS OVERVIEW
      • PUSH FOR WEBRTC
  • APPENDIX
    • MORE DEVELOPMENTS
      • NEW PRODUCT LAUNCHES
        • Table NEW PRODUCT LAUNCHES, 2013-2014
      • MERGERS & ACQUISITIONS
        • Table MERGERS & ACQUISITIONS, 2011-2012
    • INSIGHTS OF INDUSTRY EXPERTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS

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