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Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 20

Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 2022

“Growing need for social media analytics and availability of customized solutions is expected to propel the market growth.”
The global text analytics market size is estimated to grow from USD 3.97 billion in 2017 to USD 8.79 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 17.2%. The development and innovations in text analysis is ascribed by the rising acknowledgment of online networking sites and increasing inclination of organizations towards cloud globally. The ability to control misrepresentation of data, supervision of collected data, and creation of a successful plan to mitigate data-related risks are the major factors driving the worldwide text content analysis market. As massive amounts of data are being produced by various data sources, cloud adoption is facilitating various organizations to analyze these data volumes to obtain actionable insights. The strategic benefits from text analytics solutions to enhance market share and gain a leading edge over competitors have influenced the adoption of text analytics solutions in different organizations. Furthermore, text analytics is gaining traction with the advent of cutting-edge technologies which is assisting in transformation of the methods used for making business decisions.

“Customer Experience Management (CEM) is expected to hold the largest market share during the forecast period.”
Among the various applications in the text analytics market, the CEM application is expected to hold the largest market share during the forecast period. Text mining is the most traditional application in customer service and is frequently utilized to improve customer experience through various information sources. Today, text analytics is implemented to offer quick, computerized feedback to the clients, which significantly reduces dependency on executives for resolving issues.

“APAC is projected to grow at the highest rate during the forecast period.”
In 2017, North America is expected to dominate the text analytics market with largest market size. This trend is expected to continue throughout the forecast period. The text analytics market is revealing a strong positive trend in this region owing to the easy availability of text analytics solutions. Various companies and industries are adopting text analytics software and services to create business models that support real-time decision making and improve productivity. The APAC region is expected to exhibit the highest growth rate. This growth can be attributed to growing awareness, surge in data, and increasing demand for real-time analytics.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up of the profiles of the primary participants is given below:
• By Company: Tier 1: 22%, Tier 2: 30%, and Tier 3: 48%
• By Designation: C-level: 30%, Director level: 45%, and Others: 25%
• By Region: North America: 48%, Europe: 30%, APAC: 22%

The key vendors profiled in the report are as follows:
1. SAP SE (Germany)
2. IBM Corporation (US)
3. SAS Institute, Inc. (US)
4. OpenText Corporation (Canada)
5. Clarabridge, Inc. (US)
6. Megaputer Intelligence, Inc. (US)
7. Luminoso Technologies, Inc. (US)
8. MeaningCloud LLC (US)
9. KNIME.com AG (Switzerland)
10. Infegy, Inc. (US)
11. Lexalytics, Inc. (US)
12. Averbis (Germany)
13. Bitext Innovations S.L. (Spain)

Research Coverage
The report segments the text analytics market based on components, which include software and services; services segment is further segmented into managed services and professional services. Under professional services, the report is further segmented into support and maintenance, consulting services, and system integration and deployment. Based on deployment models, the market is segmented into on-premises and cloud. Under organization size, it is segmented into Small and Medium-sized Enterprises (SMEs) and large enterprises, whereas under the application segment, the market is segmented into Customer Experience Management (CEM); marketing management; governance, risk and compliance management; document management; workforce management; and others. Under industry verticals, the market includes Banking, Financial Services, and Insurance (BFSI), telecommunications and Information Technology (IT), retail and eCommerce, healthcare and life sciences, manufacturing, government and defense, energy and utilities, media and entertainment, travel and hospitality, and others. The regions are segmented into North America, Europe, APAC, Middle East and Africa (MEA), and Latin America.

Reasons to buy the report
The report will help the market leaders/new entrants in this market in the following ways:
1. This report segments the text analytics market comprehensively and provides the closest approximations of the revenue numbers for the overall market and subsegments across different verticals and regions.
2. The report helps stakeholders to understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to better understand the competitors and gain more insights to enhance their position in the business. The competitive landscape section includes new product launches; partnerships, agreements, and collaborations; mergers and acquisitions; and expansions.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
      • Table UNITED STATES DOLLAR EXCHANGE RATE, 2014-2016
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
    • MICROQUADRANT DESCRIPTION
    • RESEARCH ASSUMPTIONS
    • LIMITATIONS
  • EXECUTIVE SUMMARY
    • Table TEXT ANALYTICS MARKET SIZE AND GROWTH, 2015-2022 (USD BILLION, Y-O-Y %)
  • PREMIUM INSIGHTS
    • ATTRACTIVE OPPORTUNITIES IN THE TEXT ANALYTICS MARKET
    • TEXT ANALYTICS MARKET: MARKET SHARE, BY REGION
    • TEXT ANALYTICS MARKET: BY INDUSTRY VERTICAL AND REGION
    • LIFE CYCLE ANALYSIS, BY REGION, 2017
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • MARKET OVERVIEW
      • INTRODUCTION
      • MARKET DYNAMICS
    • INDUSTRY TRENDS
      • INTRODUCTION
      • TEXT ANALYTICS USE CASES
      • TEXT ANALYTICS ARCHITECTURE
      • TECHNOLOGIES IN TEXT ANALYTICS
  • TEXT ANALYTICS MARKET ANALYSIS, BY COMPONENT
    • INTRODUCTION
      • Table TEXT ANALYTICS MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • SOFTWARE
      • Table SOFTWARE: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • SERVICES
      • Table SERVICES: TEXT ANALYTICS MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table SERVICES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • MANAGED SERVICES
        • Table MANAGED SERVICES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • PROFESSIONAL SERVICES
        • Table PROFESSIONAL SERVICES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
        • Table SUPPORT AND MAINTENANCE: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
        • Table CONSULTING SERVICES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
        • Table SYSTEM INTEGRATION AND DEPLOYMENT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • TEXT ANALYTICS MARKET ANALYSIS, BY APPLICATION
    • INTRODUCTION
      • Table TEXT ANALYTICS MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
    • CUSTOMER EXPERIENCE MANAGEMENT
      • Table CUSTOMER EXPERIENCE MANEGEMENT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • MARKETING MANAGEMENT
      • Table MARKETING MANAGEMENT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • GOVERNANCE, RISK, AND COMPLIANCE MANAGEMENT
      • Table GOVERNANCE, RISK, AND COMPLIANCE MANAGEMENT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • DOCUMENT MANAGEMENT
      • Table DOCUMENT MANAGEMENT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • WORKFORCE MANAGEMENT
      • Table WORKFORCE MANAGEMENT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • OTHERS
      • Table OTHERS: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • TEXT ANALYTICS MARKET ANALYSIS, BY DEPLOYMENT MODEL
    • INTRODUCTION
      • Table TEXT ANALYTICS MARKET SIZE, BY DEPLOYMENT MODEL, 2015-2022 (USD MILLION)
    • ON-PREMISES
      • Table ON-PREMISES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • CLOUD
      • Table CLOUD: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • TEXT ANALYTICS MARKET ANALYSIS, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table TEXT ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • TEXT ANALYTICS MARKET ANALYSIS, BY INDUSTRY VERTICAL
    • INTRODUCTION
      • Table TEXT ANALYTICS MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • RETAIL AND ECOMMERCE
      • Table RETAIL AND ECOMMERCE: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • GOVERNMENT AND DEFENSE
      • Table GOVERNMENT AND DEFENSE: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • Table HEALTHCARE AND LIFE SCIENCES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • MANUFACTURING
      • Table MANUFACTURING: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TELECOMMUNICATIONS AND INFORMATION TECHNOLOGY
      • Table TELECOMMUNICATIONS AND IT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • ENERGY AND UTILITIES
      • Table ENERGY AND UTILITIES: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • MEDIA AND ENTERTAINMENT
      • Table MEDIA AND ENTERTAINMENT: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TRAVEL AND HOSPITALITY
      • Table TRAVEL AND HOSPITALITY: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • OTHERS
      • Table OTHERS: TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table TEXT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: TEXT ANALYTICS MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: TEXT ANALYTICS MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: TEXT ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: TEXT ANALYTICS MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: TEXT ANALYTICS MARKET SIZE, BY DEPLOYMENT MODEL, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: TEXT ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: TEXT ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2015-2022 (USD MILLION)
    • EUROPE
      • Table EUROPE: TEXT ANALYTICS MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table EUROPE: TEXT ANALYTICS MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table EUROPE: TEXT ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD MILLION)
      • Table EUROPE: TEXT ANALYTICS MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
      • Table EUROPE: TEXT ANALYTICS MARKET SIZE, BY DEPLOYMENT MODEL, 2015-2022 (USD MILLION)
      • Table EUROPE: TEXT ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table EUROPE: TEXT ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2015-2022 (USD MILLION)
    • ASIA PACIFIC
      • Table ASIA PACIFIC: TEXT ANALYTICS MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: TEXT ANALYTICS MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: TEXT ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: TEXT ANALYTICS MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: TEXT ANALYTICS MARKET SIZE, BY DEPLOYMENT MODEL, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: TEXT ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: TEXT ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2015-2022 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: TEXT ANALYTICS MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: TEXT ANALYTICS MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: TEXT ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: TEXT ANALYTICS MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: TEXT ANALYTICS MARKET SIZE, BY DEPLOYMENT MODEL, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: TEXT ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: TEXT ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2015-2022 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: TEXT ANALYTICS MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: TEXT ANALYTICS MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: TEXT ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: TEXT ANALYTICS MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: TEXT ANALYTICS MARKET SIZE, BY DEPLOYMENT MODEL, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: TEXT ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: TEXT ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2015-2022 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • INTRODUCTION
      • VANGUARDS
      • INNOVATORS
      • DYNAMIC
      • EMERGING
    • MICROQUADRANT
    • COMPETITIVE BENCHMARKKING
  • COMPANY PROFILES
    • SAP SE
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • INTERNATIONAL BUSINESS MACHINES CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • SAS INSTITUTE, INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • OPENTEXT CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • KEY RELATIONSHIPS
    • CLARABRIDGE, INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • BITEXT INNOVATIONS S.L.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • LEXALYTICS, INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • MEGAPUTER INTELLIGENCE, INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • LUMINOSO TECHNOLOGIES, INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • KNIME.COM AG
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • KEY RELATIONSHIPS
    • INFEGY, INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • AVERBIS
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
      • MNM VIEW
      • KEY RELATIONSHIPS
    • MEANINGCLOUD LLC
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
  • APPENDIX
    • KEY INSIGHTS OF INDUSTRY EXPERTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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