Market Research Logo

Service Integration and Management (SIAM) Market by Solution (Business Solutions, Technology Solutions), Service (Advisory, Implementation, and Automation), Organization Size, Vertical, and Region - Global Forecast to 2021

Service Integration and Management (SIAM) Market by Solution (Business Solutions, Technology Solutions), Service (Advisory, Implementation, and Automation), Organization Size, Vertical, and Region - Global Forecast to 2021

“Potential of multi-supplier ecosystem of vendors is driving the service integration and management market (SIAM)”
The service integration and management (SIAM) market size is expected to grow from USD 2.85 billion in 2016 to USD 4.35 billion by 2021, at a CAGR of 8.8%. The potential of the multi-supplier ecosystem of vendors is one of the critical factor impacting the SIAM market. The complexity of IT services across multiple industries encourages enterprises to adopt the framework of SIAM. In addition, evolving technological trends such as cloud-based application, platform-as-a-service and big data are also increasing the need to adopt reliable service integrators. Lack of uniform SLA’s and regulatory compliances is one of the prominent impediments for the growth and adoption of the SIAM market.

“Technology solutions to gain maximum traction during the forecast period”
SIAM implementation enables the enterprise to generate a unified view of demand and consumption for IT services. The SIAM technologies help the IT organization to create better visibility, business agenda, security, and proper control over the operation. The technology solution segment solely blends business and technology experiences to streamline the business activities. The service provider helps in improving the inbound & outbound business processes, workflows, and management systems. Various enterprises hinder in adopting new technologies due to the fear of burdening legacy infrastructure and system. The key benefits of technology solution include a better integration of technology as organization’s requirements, real-time discussion-making, reduced costs of compliance & risk management, security concerns, sketching an infrastructure plan, and enhancing internal functionality.

“Asia-Pacific (APAC) is projected to grow at the highest rate during the forecast period”
The countries included in APAC are Australia, Japan, Singapore, India, China, and New Zealand. APAC is the fastestgrowing region for the SIAM market. It is witnessing dynamic changes in the adoption of new technologies and advancements in the IT sector. The presence of a large number of internet user and the requirement to develop infrastructure are the major drivers of the market; however, government and local policy and strict regulations are restraining the growth of the market in the region. China plays a vital role in the technological landscape of the APAC region. It is heavily dependent on the technological innovations. Therefore the organizations are drastically adopting SIAM technology solutions to increase the overall operational efficiency and reduce the operating costs. The rapid development of IT in India, Vietnam, and Philippines is transforming this market. Additionally, the extensive facilities to deploy and manage data applications at an economical cost are enhancing the growth in this region.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up of the profile of primary participants is as follows:
• By Company: Tier 1 – 30 %, Tier 2 – 40% and Tier 3 – 30%
• By Designation: C level – 72%, Director level – 14%, Others – 14%
• By Region: North America – 57%, Europe – 14%, APAC – 29%

The SIAM ecosystem comprises the major vendors such as Capgemini (France) HCL Technologies (India), Hewlett-Packard Enterprise (U.S.), Tata Consultancy Service (India), Wipro Ltd. (India), Atos SE (France), Accenture (U.S.), CGI Group Inc. (Canada), Fujitsu (Japan), and Oracle (U.S.).

Research Coverage:
The report includes in-depth competitive analysis of these key players in the SIAM market, with their company profiles, SWOT analysis, recent developments, and key market strategies. The research report segments the SIAM market by solution, service, organization size, vertical, and region.

Reasons to buy the Report
The service integration and management market has been segmented on the basis of solution, service, organization size, vertical, and region. The report will help the market leaders/new entrants in this market in the following ways:
1. This report segments the overall SIAM market on the basis of the revenues generated by SIAM providers. The report provides the closest estimates of the revenue numbers for the overall market and the sub segments. The market numbers are further split into regions.
2. The report helps the stakeholders understand the pulse of the SIAM market and provide them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help the stakeholders to better understand the competitors and gain more insights to improve their position in the business. The competitive landscape section includes competitor ecosystem, new product developments, partnerships, and mergers & acquisitions.


  • INTRODUCTION
    • OBJECTIVES OF THE REPORT
    • MARKET DEFINITION
    • MARKET SCOPE
      • MARKETS COVERED
      • YEARS CONSIDERED IN THE REPORT
    • CURRENCY
    • LIMITATIONS
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
      • BOTTOM-UP APPROACH
      • TOP-DOWN APPROACH
    • MARKET BREAKDOWN AND DATA TRIANGULATION
    • ASSUMPTIONS
  • EXECUTIVE SUMMARY
    • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE AND GROWTH RATE, 2014–2021 (USD BILLION, Y-O-Y %)
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE SERVICE INTEGRATION AND MANAGEMENT MARKET
    • SERVICE INTEGRATION AND MANAGEMENT MARKET: MARKET SHARE ACROSS VARIOUS REGIONS
    • SERVICE INTEGRATION AND MANAGEMENT MARKET: BY VERTICAL AND REGION, 2016
    • LIFECYCLE ANALYSIS, BY REGION
  • MARKET OVERVIEW
    • INTRODUCTION
    • MARKET SEGMENTATION
      • BY SOLUTION
      • BY SERVICE
      • BY ORGANIZATION SIZE
      • BY VERTICAL
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
  • INDUSTRY TRENDS
    • SERVICE INTEGRATION AND MANAGEMENT MODELS
    • EVOLUTION
    • INNOVATION SPOTLIGHT
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET: INNOVATION SPOTLIGHT
  • SERVICE INTEGRATION AND MANAGEMENT MARKET ANALYSIS, BY SOLUTION
    • INTRODUCTION
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SOLUTION, 2014–2021 (USD MILLION)
      • Table SOLUTIONS: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • BUSINESS SOLUTIONS
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY BUSINESS SOLUTION, 2014–2021 (USD MILLION)
      • PROCUREMENT
        • Table PROCUREMENT: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
      • AUDITING AND INVOICING
        • Table AUDITING AND INVOICING: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
      • CONTRACT MANAGEMENT
        • Table CONTRACT MANAGEMENT: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
      • GOVERNANCE, RISK AND CONTROL
        • Table GOVERNANCE, RISK AND CONTROL: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • TECHNOLOGY SOLUTIONS
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY TECHNOLOGY SOLUTION, 2014–2021 (USD MILLION)
      • APPLICATION
        • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY APPLICATION, 2014–2021 (USD MILLION)
        • Table APPLICATION DEVELOPMENT: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
        • Table APPLICATION TESTING: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
        • Table APPLICATION LIFECYCLE MANAGEMENT: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
      • INFRASTRUCTURE
        • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY INFRASTRUCTURE, 2014–2021 (USD MILLION)
        • Table DATA CENTER: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
        • Table SECURITY: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
        • Table MOBILITY: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
        • Table NETWORKS: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
        • Table OTHERS: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
      • TRAINING AND SUPPORT
        • Table TRAINING AND SUPPORT: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
  • SERVICE INTEGRATION AND MANAGEMENT MARKET ANALYSIS, BY SERVICE
    • INTRODUCTION
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SERVICE, 2014–2021 (USD MILLION)
      • Table SERVICES: SERVICES INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • ADVISORY
      • Table ADVISORY: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • IMPLEMENTATION
      • Table IMPLEMENTATION: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • AUTOMATION
      • Table AUTOMATION: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
  • SERVICE INTEGRATION AND MANAGEMENT MARKET ANALYSIS, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2014–2021 (USD MILLION)
      • Table ORGANIZATION SIZE: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • SMALL AND MEDIUM ENTERPRISES
      • Table SMALL AND MEDIUM ENTERPRISES: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION 2014–2021 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION 2014–2021 (USD MILLION)
  • SERVICE INTEGRATION AND MANAGEMENT MARKET ANALYSIS, BY VERTICAL
    • INTRODUCTION
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION)
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET OF VERTICAL, BY REGION, 2014–2021 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION 2014–2021 (USD MILLION)
    • RETAIL
      • Table RETAIL: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • TELECOM
      • Table TELECOM: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • MANUFACTURING
      • Table MANUFACTURING: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • ENERGY AND UTILITY
      • Table ENERGY AND UTILITY: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • TRANSPORT AND LOGISTICS
      • Table TRANSPORT AND LOGISTICS: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • OTHERS
      • Table OTHERS: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table ASIA-PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR IN SERVICE INTEGRATION AND MANAGEMENT MARKET DURING THE FORECAST PERIOD
      • Table SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SOLUTION, 2014-2021 (USD MILLION)
      • Table NORTH AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SERVICE, 2014–2021 (USD MILLION)
      • Table NORTH AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE 2014–2021 (USD MILLION)
      • Table NORTH AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION)
    • EUROPE
      • Table EUROPE: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SOLUTION, 2014–2021 (USD MILLION)
      • Table EUROPE: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SERVICE, 2014–2021 (USD MILLION)
      • Table EUROPE: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE , 2014–2021 (USD MILLION)
      • Table EUROPE: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION)
    • ASIA-PACIFIC
      • Table ASIA-PACIFIC: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SOLUTION, 2014–2021 (USD MILLION)
      • Table ASIA-PACIFIC: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SERVICE, 2014–2021 (USD MILLION)
      • Table ASIA-PACIFIC: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE , 2014–2021 (USD MILLION)
      • Table ASIA-PACIFIC: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SOLUTION, 2014–2021 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SERVICE, 2014–2021 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE , 2014–2021 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SOLUTION, 2014–2021 (USD MILLION)
      • Table LATIN AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY SERVICE, 2014–2021 (USD MILLION)
      • Table LATIN AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY ORGANIZATION , 2014–2021 (USD MILLION)
      • Table LATIN AMERICA: SERVICE INTEGRATION AND MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • COMPETITIVE SITUATIONS AND TRENDS
      • PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
        • Table PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2014–2016
      • MERGERS AND ACQUISITIONS
        • Table MERGERS AND ACQUISITIONS, 2015–2017
      • NEW PRODUCT LAUNCHES
        • Table NEW PRODUCT LAUNCHES, 2015–2016
      • BUSINESS EXPANSIONS
        • Table BUSINESS EXPANSIONS, 2015–2016
  • COMPANY PROFILES
    • INTRODUCTION
    • CAPGEMINI
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • HCL TECHNOLOGIES LIMITED
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • HEWLETT- PACKARD ENTERPRISE
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • TATA CONSULTANCY SERVICES LIMITED
      • BUSINESS OVERVIEW
      • SOLUTION AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • WIPRO LIMITED
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ATOS SE
      • BUSINESS OVERVIEW
      • SOLUTION OFFERED
      • RECENT DEVELOPMENTS
    • ACCENTURE
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
    • CGI GROUP INC.
      • BUSINESS OVERVIEW
      • SOLUTION OFFERED
      • RECENT DEVELOPMENTS
    • FUJITSU LTD.
      • BUSINESS OVERVIEW
      • SOLUTIONS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
    • ORACLE CORPORATION
      • BUSINESS OVERVIEW
      • SOLUTION AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
  • KEY INNOVATORS
    • FRUITION PARTNERS
    • NTT DATA CORPORATION
    • QUINT WELLINGTON REDWOOD
  • APPENDIX
    • INDUSTRY EXCERPTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report