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Professional Services Automation Market by Solution (Project Management, Resource Management, and Opportunity and Lead Management), Service, Deployment Type (On-Premises and Cloud), Organization Size, Vertical, and Region - Global Forecast to 2022

Professional Services Automation Market by Solution (Project Management, Resource Management, and Opportunity and Lead Management), Service, Deployment Type (On-Premises and Cloud), Organization Size, Vertical, and Region - Global Forecast to 2022

Increasing need for enhanced mobility among service consultants, growing trends of automation, and need for scalable and flexible PSA solutions are driving the Professional Services Automation (PSA) market.
The PSA market size is expected to grow from USD 716.5 million in 2017 to USD 1,244.8 million by 2022, at an estimated Compound Annual Growth Rate (CAGR) of 11.7% during the forecast period. This market is driven by growing need for scalable and flexible PSA solutions, and opportunities created with growth in analytics and big data technologies. On the other hand, system conflicts and lack of awareness about PSA solutions is one of the restraints for the PSA market growth.

Project management solution is expected to hold the major market size during the forecast period.
The project management solution enables clients to engage with project throughout its lifecycle. It manages every aspect of project from start to completion of a project including budgets, costing, approvals, scheduling, deliverables management, issue tracking, and revenue management. It facilitates organizations with a capability to monitor real-time status of a project. It also enables organizations to track which customer engagement is successful or at risk.

Information technology vertical is expected to hold the major market size during the forecast period.
IT enterprises are engaged in various activities such as software development, testing, on-site management, and client support. The IT vertical includes software vendors, system integrators, and IT service providers. IT service providers offer various IT services, such as data processing, hosting, IT consulting, and related services. The IT vertical is the largest revenue contributor to the global PSA market, owing to the evolution of various platforms and mobile devices across all regions that trigger huge volumes of data generated by both internal and external sources.

North America is expected to hold the largest market size during the forecast period.
North America is the largest revenue contributor to the PSA market, as the region is an early adopter of cloud technology and has advanced IT infrastructure facilities as well. North America, especially the US and Canada, are expected to implement PSA solutions to simplify and automate business processes. Organizations in North America are dealing with a major concern of an aging workforce, which has been addressed through an effective implementation of PSA. Major growth drivers include increased cloud deployments and growing adoption of online service delivery.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up of profiles of primary participants is given below as:
• By company type: Tier 1 – 35%, Tier 2 – 45%, and Tier 3 – 20%
• By designation: C-level – 35%, Director level – 25%, and Others – 40%
• By region: North America – 48%, Europe – 22%, APAC – 22%, Latin America – 4%, and MEA –4%

The PSA ecosystem comprises major vendors, such as Autotask Corporation (US), Changepoint Corporation (US), FinancialForce (US), Microsoft (US), Atlassian (Australia), ConnectWise (US), Kimble Applications (UK), Mavenlink, Inc. (US), Oracle (US), SAP (Germany), Upland Software (US), Projector PSA (US), Project Open Business Solutions S.L (Spain), and Kaseya Limited (US).

Research Coverage
The report includes in-depth competitive analysis of these key players in the PSA market, with their company profiles, recent developments, and key market strategies. The research report segments the PSA market by component (solutions and services), deployment type, organization size, vertical, and region.

Reasons to Buy the Report
The report on the global PSA market will help leaders/new entrants in the market in the following ways:
1. The report segments the PSA market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the sub segments. The market numbers are further split across various industries and regions.
2. The report helps the stakeholders understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders in better understanding the competitors and gaining more insights to better position their businesses. There is a separate section on competitive landscape, including competitor ecosystem, and mergers and acquisitions. Besides, there are company profiles of 13 major vendors in this market. In this section, market internals have been provided that can put them ahead of the competitors.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
      • Table US DOLLAR EXCHANGE RATE
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
    • RESEARCH ASSUMPTIONS
    • LIMITATIONS
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE PROFESSIONAL SERVICES AUTOMATION MARKET
    • PROFESSIONAL SERVICES AUTOMATION COMPONENTS MARKET, BY REGION (2017)
    • PROFESSIONAL SERVICES AUTOMATION DEPLOYMENT TYPES MARKET, BY REGION (2017)
    • PROFESSIONAL SERVICES AUTOMATION ORGANIZATION SIZE MARKET, BY REGION (2017)
    • PROFESSIONAL SERVICES AUTOMATION MARKET, BY VERTICAL AND REGION (2016)
  • MARKET OVERVIEW
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
    • INNOVATION SPOTLIGHT
  • PROFESSIONAL SERVICES AUTOMATION MARKET ANALYSIS, BY COMPONENT
    • INTRODUCTION
      • Table PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • SOLUTIONS
      • Table SOLUTIONS: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY TYPE, 2015-2022 (USD MILLION)
      • Table SOLUTIONS: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • PROJECT MANAGEMENT
        • Table PROJECT MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • PROJECT ACCOUNTING
        • Table PROJECT ACCOUNTING MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • TIME AND EXPENSE MANAGEMENT
        • Table TIME AND EXPENSE MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • PROJECT ANALYTICS
        • Table PROJECT ANALYTICS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • BILLING AND INVOICE MANAGEMENT
        • Table BILLING AND INVOICE MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • RESOURCE MANAGEMENT
        • Table RESOURCE MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • CONTRACT MANAGEMENT
        • Table CONTRACT MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • OPPORTUNITY AND LEAD MANAGEMENT
        • Table OPPORTUNITY AND LEAD MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • OTHERS
        • Table OTHER SOLUTIONS MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • SERVICES
      • Table SERVICES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • Table SERVICES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY TYPE, 2015-2022 (USD MILLION)
      • SYSTEM INTEGRATION SERVICES
        • Table SYSTEM INTEGRATION SERVICES MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • CONSULTING
        • Table CONSULTING MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • TRAINING AND SUPPORT
        • Table TRAINING AND SUPPORT MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • PROFESSIONAL SERVICES AUTOMATION MARKET ANALYSIS, BY DEPLOYMENT TYPE
    • INTRODUCTION
      • Table PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
    • CLOUD
      • Table CLOUD: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • ON-PREMISES
      • Table ON-PREMISES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • PROFESSIONAL SERVICES AUTOMATION MARKET ANALYSIS, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • PROFESSIONAL SERVICES AUTOMATION MARKET ANALYSIS, BY VERTICAL
    • INTRODUCTION
      • Table PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • ARCHITECTURE, ENGINEERING, AND CONSTRUCTION
      • Table ARCHITECTURE, ENGINEERING, AND CONSTRUCTION: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • INFORMATION TECHNOLOGY
      • Table INFORMATION TECHNOLOGY: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TELECOM
      • Table TELECOM: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • LEGAL SERVICES
      • Table LEGAL SERVICES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • Table HEALTHCARE AND LIFE SCIENCES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • AUDIT AND ACCOUNTANCY
      • Table AUDIT AND ACCOUNTANCY: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • GOVERNMENT
      • Table GOVERNMENT: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • MEDIA AND ENTERTAINMENT
      • Table MEDIA AND ENTERTAINMENT: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • SCIENTIFIC RESEARCH AND DEVELOPMENT SERVICES
      • Table SCIENTIFIC RESEARCH AND DEVELOPMENT SERVICES: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • OTHERS
      • Table OTHERS: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SOLUTION, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table NORTH AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • EUROPE
      • Table EUROPE: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table EUROPE: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SOLUTION, 2015-2022 (USD MILLION)
      • Table EUROPE: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table EUROPE: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
      • Table EUROPE: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table EUROPE: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • ASIA PACIFIC
      • Table ASIA PACIFIC: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SOLUTION, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table ASIA PACIFIC: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SOLUTION, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SOLUTION, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
      • Table LATIN AMERICA: PROFESSIONAL SERVICES AUTOMATION MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
  • COMPANY PROFILES
    • AUTOTASK CORPORATION
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • CHANGEPOINT CORPORATION
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • FINANCIALFORCE
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • MICROSOFT
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • ATLASSIAN
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • CONNECTWISE
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • KIMBLE APPLICATIONS
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • MAVENLINK, INC.
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • ORACLE
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • SAP
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • UPLAND SOFTWARE
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • PROJECTOR PSA
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • WORKDAY
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • KEY INNOVATORS
      • PROJECT OPEN BUSINESS SOLUTIONS S.L
      • KASEYA
      • PROMYS PSA
      • ATERA NETWORKS LTD.
  • APPENDIX
    • KEY INDUSTRY INSIGHTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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