Market Research Logo

Operation & Business Support System Market by Oss Solutions (Network Planning & Design, Service Delivery), by BSS Solutions (Product/Service Management, Customer Management, Revenue Management), by End-Users and by Geography - Analysis & Forecasts to 2020

Operation & Business Support System Market by Oss Solutions (Network Planning & Design, Service Delivery), by BSS Solutions (Product/Service Management, Customer Management, Revenue Management), by End-Users and by Geography - Analysis & Forecasts to 2020

The Operation Support Systems (OSS) and Business Support Systems (BSS) market size is estimated to grow from USD 23.95 billion in 2015 to USD 42.81 billion by 2020, at an estimated CAGR of 12.3%. The OSS/BSS market facilitate end users with good competency and enables cost savings and rapid delivery of results for implementation, integration, and projects maintenance thus increasing the demand of OSS/BSS solutions and driving the growth of OSS/BSS market.

Telecom enterprises end users contribute the maximum market share in 2015
The telecom enterprises end users are expected to contribute the largest market share in the OSS/BSS market. BFSI, manufacturing, and retail will be the key growing end users during the forecast period. OSS/BSS solutions majorly support functions of network management for the telecom industry. Rise in Billing & Revenue Management is contributing toward the adaption of OSS/BSS models by telecom vendors as it helps to achieve greater agility and flexibility at reduced costs, and improves network management

‘Latin America is expected to be the fastest-growing region for global OSS/BSS market during the forecast period’
The Latin America region would be the fastest-growing OSS/BSS marketas compared to the other regions; however, the difference is substantially low. The major cause for the growth of the Latin America OSS/BSS market in this region is the increasing number of subscribers and data devices. The developing nations such as Brazil, Argentina, and Mexico have a large number of subscribers and provide telecom companies with new opportunities to expand in the region. The growing technological advancements in the region are responsible for large system integrators and network equipment providers (NEP) to emerge as dominant primary suppliers to the telecom operators.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research. Primary interviews were conducted to gather information and primary respondents detail is mentioned below by company type, by designagtion and by regions

By Company Type - Tier 1 – 55 %, Tier 2 – 20% and Tier 3 – 25%
By Designation – C level – 75%, Manager level – 25%
By Region – North America - 46%, Europe – 31%, APAC – 15%, RoW – 8%

With the growing need for OSS/BSS solutions, the requirement for billing, customer management and order management had a breakthrough growth in areas of telecom enterprises, manufacturing, BFSI, and other retail industry. Technologies such as next-generation OSS/BSS solutions, offers huge growth by optimizing the network potentials, respond swiftly to changing business and lauch new services fast and easily.
The various key OSS/BSS vendors and service providers profiled in the report are as follows:

1. Amdocs
2. Accenture
3. HP
4. IBM
5. Oracle Corporation
6. TCS
7. Ericsson
8. Tech Mahindra
9. Huawei Technology
10. Nokia Networks

The report will help the market leaders/new entrants in this market in the following ways:
1. This report segments the OSS/BSS market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments across different technologies, services, deployment models, and regions.
2. The report helps stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to better understand the competitors and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, newproduct develpoments, partnerships, mergers and acquisitions.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
      • MARKET SCOPE
      • MARKETS COVERED
      • YEAR
    • CURRENCY
    • LIMITATIONS
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
    • SECONDARY DATA
      • KEY DATA FROM SECONDARY SOURCES
    • PRIMARY DATA
      • KEY DATA FROM PRIMARY SOURCES
      • KEY INDUSTRY INSIGHTS
    • MARKET SIZE ESTIMATION
      • BOTTOM-UP APPROACH
      • TOP-DOWN APPROACH
    • MARKET BREAKDOWN AND DATA TRIANGULATION
      • ASSUMPTIONS
  • EXECUTIVE SUMMARY
    • Table OSS/BSS MARKET SIZE AND GROWTH RATE, 2013-2020 (USD MILLION, Y-O-Y %)
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN OSS/BSS MARKET
    • OSS/BSS MARKET - TOP SOLUTION SEGMENT
    • GLOBAL OSS/BSS MARKET
    • OSS/BSS REGION-WISE MARKET POTENTIAL
    • OSS/BSS END USER MARKET
    • LIFE CYCLE ANALYSIS, BY REGION, 2015
  • MARKET OVERVIEW
    • INTRODUCTION
    • EVOLUTION
    • MARKET SEGMENTATION
    • MARKET DYNAMICS
      • DRIVERS
        • Table INCREASING NEW BUSINESS STANDARDS AND COST SAVING WHILE MANAGING NETWORKS IS FACILITIACED BY OSS/BSS SOLUTIONS IS DRIVING THE GROWTH OF OSS/BSS MARKET
      • RESTRAINTS
        • Table LACK OF HIGHLY PROFICIENT SPECIALIST IN OSS/BSS PROCESSES FIELD IS HAMMERING THE GROWTH OF THE OSS/BSS MARKET
      • OPPORTUNITIES
        • Table ADOPTATION OF M2M, BIG DATA, AND VIRTULIZATION WITH NEXT GENERATION NETWORK ARCHTECTURE IS GENERATING HUGE OPPORTUNITIES FOR THE OSS/BSS MARKET
      • CHALLENGES
        • Table INTEGRATING OSS/BSS IS A KEY CHALLENGE FOR THE GROWTH OF THIS MARKET
  • INDUSTRY TRENDS
    • INTRODUCTION
    • TOP VENDORS ECOSYSTEMS
    • STRATEGIC BENCHMARKING
      • PRODUCT ENHANCEMENTS AND EXPANSIONS
      • MERGERS AND ACQUISITIONS, STRATEGIC AGREEMENTS, AND JOINT VENTURES
    • VALUE CHAIN
  • GLOBAL OSS/ BSS MARKET ANALYSIS, BY SOLUTION
    • INTRODUCTION
      • Table GLOBAL OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table GLOBAL OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • GLOBAL OSS MARKET ANALYSIS, BY OSS SOLUTION
    • INTRODUCTION
      • Table OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
    • NETWORK PLANNING & DESIGN
      • Table NETWORK PLANNING & DESIGN MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table NETWORK PLANNING DESIGN MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • SERVICE DELIVERY
      • Table SERVICE DELIVERY MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table SERVICE DELIVERY MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • SERVICE FULFILLMENT
      • Table SERVICE FULFILLMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table SERVICE FULFILLMENT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • SERVICE ASSURANCE
      • Table SERVICES ASSURANCE MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table SERVICE ASSURANCE MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • CUSTOMER CARE
      • Table CUSTOMER CARE MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table CUSTOMER CARE MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • OTHERS
      • Table OTHERS SOLUTION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table OTHERS SOLUTION MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • GLOBAL BSS MARKET ANALYSIS, BY BSS SOLUTION
    • INTRODUCTION
      • Table BSS MARKET SIZE, BY BSS SOLUTION, 2013-2020 (USD MILLION)
    • CUSTOMER MANAGEMENT
      • Table CUSTOMER MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table CUSTOMER MANAGEMENT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • PRODUCT/SERVICE MANAGEMENT
      • Table PRODUCT/SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table PRODUCT/SERVICE MANAGEMENT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • REVENUE MANAGEMENT
      • Table REVENUE MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table REVENUE MANAGEMENT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • ORDER MANAGEMENT
      • Table ORDER MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table ORDER MANAGEMENT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • OTHERS
      • Table OTHERS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table OTHERS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • GLOBAL OSS/BSS MARKET ANALYSIS, BY END USER
    • INTRODUCTION
      • Table GLOBAL OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • TELECOM ENTERPRISES
      • Table TELECOM: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION, 2013-2020 (USD MILLION)
      • Table TELECOM: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION, 2013-2020 (USD MILLION)
      • Table BFSI: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • BFSI
      • Table BFSI: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION, 2013-2020 (USD MILLION)
      • Table BFSI: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION, 2013-2020 (USD MILLION)
      • Table BFSI: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • RETAIL
      • Table RETAIL: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION, 2013-2020 (USD MILLION)
      • Table RETAIL: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTIONS, 2013-2020 (USD MILLION)
      • Table RETAIL: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • GOVERNMENT
      • Table GOVERNMENT: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION, 2013-2020 (USD MILLION)
      • Table GOVERNMENT: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION, 2013-2020 (USD MILLION)
      • Table GOVERNMENT: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • MANUFACTURING
      • Table MANUFACTURING: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION, 2013-2020 (USD MILLION)
      • Table MANUFACTURING: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION, 2013-2020 (USD MILLION)
      • Table MANUFACTURING: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • OTHERS
      • Table OTHERS: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION, 2013-2020 (USD MILLION)
      • Table OTHERS: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION, 2013-2020 (USD MILLION)
      • Table OTHERS: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • GLOBAL OSS/BSS MARKET ANALYSIS: BY REGION
    • INTRODUCTION
      • Table GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table NORTH AMERICA OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table NORTH AMERICA BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table NORTH AMERICA OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • EUROPE
      • Table EUROPE OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table EUROPE OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table EUROPE BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table EUROPE OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • ASIA-PACIFIC
      • Table NORTH AMERICA OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table APAC OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table APAC BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table APAC OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table LATIN AMERICA OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table LATIN AMERICA BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table LATIN AMERICA OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • COMPETITIVE SITUATION AND TRENDS
      • MERGERS & ACQUISITIONS
        • Table MERGERS & ACQUISITIONS, 2013-2015
      • AGREEMENTS, PARTNERSHIPS, ALLIANCES, AND COLLABORATIONS
        • Table AGREEMENTS, PARTNERSHIPS, ALLIANCES, AND COLLABORATIONS, 2013-2015
      • NEW PRODUCT DEVELOPMENTS
        • Table NEW PRODUCT DEVELOPMENTS, 2013-2015
  • COMPANY PROFILES
    • INTRODUCTION
    • AMDOCS
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ACCENTURE
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • HEWLETT - PACKARD (HP)
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • IBM
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ORACLE CORPORATION
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • TATA CONSULTANCY SERVICES (TCS)
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ERICSSON
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • TECH MAHINDRA
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • HUAWEI TECHNOLOGY
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • NOKIA NETWORKS
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
  • APPENDIX
    • INSIGHTS OF INDUSTRY EXPERTS
    • DISCUSSION GUIDE
    • INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report