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Multichannel Order Management Market by Solution (Software & Services), Deployment Type (Cloud & On-Premises), Organization Size, Industry Vertical (Retail, Ecommerce, and Wholesale, Manufacturing, & Healthcare), and Region - Global Forecast to 2023

Multichannel Order Management Market by Solution (Software & Services), Deployment Type (Cloud & On-Premises), Organization Size, Industry Vertical (Retail, Ecommerce, and Wholesale, Manufacturing, & Healthcare), and Region - Global Forecast to 2023

“The booming retail and eCommerce sector is driving the growth of the multichannel order management market.”
The global multichannel order management market size is expected to grow from USD 1.46 billion in 2018 to USD 2.44 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 10.8% during the forecast period. Digital transformation, proliferation of smartphone and internet users, and multiple sale channels are some of the factors expected to drive the multichannel order management market. However, security and privacy concerns may act as the restraining factor for the growth of the multichannel order management market.

“The cloud deployment type is expected to have the largest market share during the forecast period”.
The cloud deployment type is expected to have the largest share of the multichannel order management market during forecast period. Cloud-based solutions have witnessed a greater demand because of their wide range of functionalities, such as pay-per-use model, flexibility, ease in accessibility, faster setup time, multiuser support, and low installation and maintenance costs.

“The retail, eCommerce, and wholesale industry vertical is expected to hold the largest market share during the forecast period.”
Among all verticals, the retail, eCommerce, and wholesale industry vertical is expected to hold the largest market share during forecast period. The rise in multiple sales channels among retail, eCommerce, and wholesale companies has made it necessary to have a greater visibility across the entire order process life cycle. Therefore, the need for real-time updates related to the tracking, managing, and processing of orders has resulted in an increased demand for multichannel order management solutions.

“Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period.”
In terms of growth rate, APAC is expected to grow at the highest growth rate. The APAC region is expected to register continuous growth during the forecast period mainly due to advancements in various industry verticals, namely, retail and eCommerce, healthcare, manufacturing, and food & beverage. Currently, most organizations are fairly behind the curve in leveraging multichannel order management platform, but this is expected to change because of the availability of low-cost, cloud-based multichannel order management solutions. Countries that are expected to constitute a major portion of the market include China, India, Japan, South Korea, and Australia.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, innovation and technology directors, and executives from various key organizations operating in the multichannel order management market.

The breakup of the profiles of primary participants is given below:
By Company: Tier 1 - 25%, Tier 2 - 35%, and Tier 3 - 40%
By Designation: C-Level - 45%, Director Level - 51%, and Others - 4%
By Region: North America - 39%, Europe - 25%, APAC - 30%, and Rest of the World (RoW) - 6%

The key multichannel order management vendors profiled in the report are as follows:
IBM (US)
Salesforce (US)
Oracle (US)
HCL Technologies Limited (India)
SAP (Germany)
Zoho Corporation (India)
Freestyle Solutions (US)
Brightpearl (US)
Unicommerce Esolutions Pvt. Ltd. (India)
Cloud Commerce Pro Ltd (UK)
ChannelGrabber (UK)
Ecomdash (US)
Primaseller (US)
Stitch Labs (US)
Vinculum Solutions Ltd. (India)
Etail Solutions (US)
Primaseller (US)
Selro Ltd. (UK)
SalesWarp (US)
SellerActive (US)
TradeGecko Pte. Ltd. (Singapore)
ManageEcom (India)
Contalog (India)
GeekSeller
Browntape Technologies (India)
Linnworks (UK)
Sanderson (UK)

Research Coverage
The multichannel order management market has been segmented by solution (software and services), deployment type, organization size, industry vertical, and region. A detailed analysis of the key industry players has been done to provide insights into their business overview; services; key strategies; new service launches; partnerships, agreements, and collaborations; expansions; and competitive landscape associated with the global multichannel order management market.

Reasons to Buy the Report
The report will help market leaders/new entrants in the following ways:
The report segments the multichannel order management market comprehensively and provides the closest approximations to the revenue numbers for the overall market and subsegments across different regions.
The report is expected to help stakeholders understand the pulse of the market and provide information on the key market drivers, restraints, challenges, and opportunities.
The report is expected to help stakeholders understand their competitors better and gain more insights to enhance their position in the market. The competitive landscape section includes competitor ecosystem, new services developments, partnerships, and acquisitions.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
      • BOTTOM-UP APPROACH
      • TOP-DOWN APPROACH
    • RESEARCH ASSUMPTIONS
    • LIMITATIONS
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE MULTICHANNEL ORDER MANAGEMENT MARKET
    • MULTICHANNEL ORDER MANAGEMENT MARKET: MARKET SHARE OF TOP 4 INDUSTRY VERTICALS AND REGIONS, 2018
    • MARKET INVESTMENT SCENARIO
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
    • USE CASES
  • MULTICHANNEL ORDER MANAGEMENT MARKET, BY SOLUTION
    • INTRODUCTION
      • Table MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
    • SOFTWARE
      • Table SOFTWARE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • SERVICES
      • Table SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
      • PROFESSIONAL SERVICES
        • Table PROFESSIONAL SERVICES MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
        • Table PROFESSIONAL SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table CONSULTING SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table INTEGRATION AND DEPLOYMENT SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table TRAINING AND SUPPORT SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • MANAGED SERVICES
        • Table MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT TYPE
    • INTRODUCTION
      • Table MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
    • CLOUD
      • Table CLOUD: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • ON-PREMISES
      • Table ON-PREMISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • MULTICHANNEL ORDER MANAGEMENT MARKET, BY INDUSTRY VERTICAL
    • INTRODUCTION
      • Table MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
    • RETAIL, ECOMMERCE, AND WHOLESALE
      • Table RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • MANUFACTURING
      • Table MANUFACTURING: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • HEALTHCARE
      • Table HEALTHCARE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • FOOD AND BEVERAGE
      • Table FOOD AND BEVERAGE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • OTHERS
      • Table OTHERS: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION
    • INTRODUCTION
      • Table MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • UNITED STATES
        • Table UNITED STATES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • CANADA
        • Table CANADA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
    • EUROPE
      • Table EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
      • Table EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
      • Table EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • UNITED KINGDOM
        • Table UNITED KINGDOM: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • GERMANY
        • Table GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • REST OF EUROPE
    • ASIA PACIFIC
      • Table ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • CHINA
      • JAPAN
      • REST OF ASIA PACIFIC
    • LATIN AMERICA
      • Table LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • BRAZIL
      • MEXICO
      • REST OF LATIN AMERICA
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SUBREGION, 2016-2023 (USD MILLION)
      • MIDDLE EAST
      • AFRICA
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • KEY PLAYERS OPERATING IN THE MULTICHANNEL ORDER MANAGEMENT MARKET
    • COMPETITIVE SCENARIO
      • PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
        • Table PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2017-2018
      • NEW PRODUCT/SERVICE LAUNCHES AND PRODUCT ENHANCEMENT
        • Table NEW PRODUCT/SERVICE LAUNCHES AND PRODUCT ENHANCEMENTS, 2016-2017
      • MERGERS AND ACQUISITIONS
        • Table MERGERS AND ACQUISITIONS, 2017-2018
      • BUSINESS EXPANSIONS
        • Table BUSINESS EXPANSIONS, 2017-2018
  • COMPANY PROFILES
    • INTRODUCTION
    • IBM
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • HCL
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • ORACLE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • SALESFORCE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • SAP
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • BRIGHTPEARL
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • MNM VIEW
    • FREESTYLE SOLUTIONS
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • LINNWORKS
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SANDERSON
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ZOHO
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • BROWNTAPE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
    • CHANNELGRABBER
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
    • CLOUD COMMERCE PRO
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
    • CONTALOG
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
    • ECOMDASH
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • ETAIL SOLUTIONS
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
    • GEEKSELLER
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
    • MANAGEECOM
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
    • PRIMASELLER
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • SALESWARP
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • SELLERACTIVE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
    • SELRO
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • STITCH LABS
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
    • TRADEGECKO
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
    • UNICOMMERCE
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
    • VINCULUM
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
  • APPENDIX
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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