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Digital Workplace Market by Component (Solutions and Services), Organization Size, Vertical (BFSI, Telecommunications and ITEs, Media and Entertainment, Retail and Consumer Goods, and Manufacturing), and Region - Global Forecast to 2023

Digital Workplace Market by Component (Solutions and Services), Organization Size, Vertical (BFSI, Telecommunications and ITEs, Media and Entertainment, Retail and Consumer Goods, and Manufacturing), and Region - Global Forecast to 2023

Use of advanced technologies, tools, and employees demanding a greater work-life balance is going to drive the digital workplace market.
The digital workplace market is expected to grow from USD 13.4 billion in 2018 to USD 35.7 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 21.7% during the forecast period. The digital workplace market is driven by availability of new technologies, tools, and reduction in operational expenditures for effective adoption of digital workplace transformation solutions. However, lack of thought leadership and clear or definable Return on Investment (RoI) may hinder the growth in the market.

The enterprise mobility management solution segment is expected to grow at the highest CAGR during the forecast period
Enterprise Mobility Management (EMM) is a set of technology, processes, and policies to secure and manage the use of corporate- and employee-owned mobile devices within an organization. EMM is constantly evolving to accommodate an ever-changing set of device platforms and mobility trends in the workplace. EMM solutions have emerged as a result of the Bring Your Own Device (BYOD) movement. Rather than restricting mobile devices in the workplace, many organizations choose to implement EMM solutions to allow device flexibility for users while retaining control for IT.

The retail and consumer goods vertical is expected to hold the highest CAGR during the forecast period
Retail and consumer goods is one of the fastest-growing verticals, due to rising consumer purchasing power. This vertical mainly focuses on enhancing its customer experience and delivering customer satisfaction. These focus points are bringing about digital transformation initiatives among the retailers and consumer goods dealers.

Asia Pacific (APAC) is expected to record the highest CAGR during the forecast period
The APAC region is expected to witness an extensive growth of the digital workplace market during the forecast period. Rapid advancements in cloud computing, IT infrastructure services, and Internet of Things (IoT) have led many organizations to adopt digital workplace solutions and services. With the increasing adoption of cloud technologies and the rising IT demands for digital transformation, the adoption of digital workplace tools is expected to increase rapidly during the forecast year.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the digital workplace marketplace.

By company type: Tier 1 - 35%, Tier 2 - 45%, and Tier 3 - 20%
By designation: C-level - 35%, D-level - 25%, and Others - 40%
By region: North America - 40%, Europe - 30%, APAC - 20%, MEA - 5%, and Latin America - 5%

The major digital workplace vendors include IBM (US), Atos (France), Wipro (India), DXC Technology (US), NTT Data (Japan), Citrix (US), Unisys (US), Capgemini (France), Cognizant (US), Accenture (Ireland), TCS (India), CompuCom (US), HCL (India), Stefanini ((US), Computacenter (UK), Getronics (Netherlands).

Research coverage
The market study covers the digital workplace market size across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as component, organization size, vertical, and region. The study also includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key benefits of buying the report
The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall digital workplace market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
      • MARKET SEGMENTATION
      • REGIONS COVERED
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY CONSIDERED
      • Table UNITED STATES DOLLAR EXCHANGE RATE, 2015-2017
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET BREAKUP AND DATA TRIANGULATION
    • MARKET SIZE ESTIMATION
      • BOTTOM-UP APPROACH
      • TOP-DOWN APPROACH
    • MARKET FORECAST
    • RESEARCH ASSUMPTIONS
    • LIMITATIONS
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE OPPORTUNITIES IN DIGITAL WORKPLACE MARKET
    • DIGITAL WORKPLACE MARKET IN NORTH AMERICA, BY SOLUTION AND COUNTRY
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
  • DIGITAL WORKPLACE MARKET, BY COMPONENT
    • INTRODUCTION
      • Table DIGITAL WORKPLACE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
    • SOLUTIONS
      • Table SOLUTIONS: DIGITAL WORKPLACE MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
      • Table SOLUTIONS: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • UNIFIED COMMUNICATION AND COLLABORATION
        • Table UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • UNIFIED ENDPOINT MANAGEMENT
        • Table UNIFIED ENDPOINT MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • ENTERPRISE MOBILITY AND MANAGEMENT
        • Table ENTERPRISE MOBILITY AND MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • SERVICES
      • Table SERVICES: DIGITAL WORKPLACE MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
      • Table SERVICES: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • PROFESSIONAL SERVICES
        • Table PROFESSIONAL SERVICES: DIGITAL WORKPLACE MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
        • Table PROFESSIONAL SERVICES: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table TRAINING SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table CONSULTING SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table INTEGRATION AND IMPLEMENTATION SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • MANAGED SERVICES
        • Table MANAGED SERVICES: DIGITAL WORKPLACE MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
        • Table MANAGED SERVICES: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table VIRTUAL DESKTOP INFRASTRUCTURE SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table ENTERPRISE MOBILITY MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
        • Table OTHERS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • DIGITAL WORKPLACE MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table DIGITAL WORKPLACE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • NEED TO ENHANCE WORK CULTURE AND INCREASE EMPLOYEES' PRODUCTIVITY TO DRIVE THE ADOPTION OF DIGITAL WORKPLACE IN SMALL AND MEDIUM-SIZED ENTERPRISES
        • Table SMALL AND MEDIUM-SIZED ENTERPRISES: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • LARGE ENTERPRISES
      • NEED TO IMPROVE EMPLOYEES' EXPERIENCE AND BUSINESS PROCESSES TO DRIVE THE ADOPTION OF DIGITAL WORKPLACE AMONG LARGE ENTERPRISES
        • Table LARGE ENTERPRISES: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • DIGITAL WORKPLACE MARKET, BY VERTICAL
    • INTRODUCTION
      • Table DIGITAL WORKPLACE MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
    • TELECOMMUNICATION AND IT-ENABLED SERVICES
      • ADOPTION OF DIGITAL WORKPLACE SOLUTIONS TO EXPAND THE DIGITAL CULTURE AND ENHANCE PRODUCTIVITY IN TELECOMMUNICATION AND ITES VERTICAL
        • Table TELECOMMUNICATION AND IT-ENABLED SERVICES: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • DIGITAL WORKPLACE SOLUTIONS HELP AUTOMATE PROCESSES TO REDUCE TIME AND COSTS IN BFSI VERTICAL
        • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • MEDIA AND ENTERTAINMENT
      • NEED FOR DIGITAL WORKPLACE SOLUTIONS TO QUICKLY RESPOND TO PUBLIC GRIEVANCES AND ISSUES IN MEDIA AND ENTERTAINMENT VERTICAL
        • Table MEDIA AND ENTERTAINMENT: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • RETAIL AND CONSUMER GOODS
      • ADOPTION OF DIGITAL WORKPLACE SOLUTIONS TO REDUCE COSTS, IMPROVE ACCURACY, AND STREAMLINE BUSINESS PROCESSES IN RETAIL AND CONSUMER GOODS VERTICAL
        • Table RETAIL AND CONSUMER GOODS: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • MANUFACTURING
      • DEMAND FOR DIGITAL WORKPLACE SOLUTIONS TO ENABLE A SECURE AND RELIABLE WORKING ENVIRONMENT IN MANUFACTURING VERTICAL
        • Table MANUFACTURING: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • HEALTHCARE AND PHARMACEUTICALS
      • ADOPTION OF DIGITAL WORKPLACE SOLUTIONS TO ACHIEVE LOWER CAPEX AND OPEX, COMPLIANCE, AND RESOURCE OPTIMIZATION IN THE HEALTHCARE AND PHARMACEUTICALS VERTICAL
        • Table HEALTHCARE AND PHARMACEUTICALS: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • GOVERNMENT AND PUBLIC SECTOR
      • NEED FOR DIGITAL WORKPLACE SOLUTIONS TO STRENGTHEN APPLICATION SECURITY AND MANAGEMENT, OFFER EFFECTIVE TIME AND COST MANAGEMENT, AND ENHANCE CUSTOMER EXPERIENCE IN GOVERNMENT AND PUBLIC SECTOR
        • Table GOVERNMENT AND PUBLIC SECTOR: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • OTHERS
      • Table OTHERS: DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • DIGITAL WORKPLACE MARKET, BY REGION
    • INTRODUCTION
      • Table DIGITAL WORKPLACE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • UNITED STATES
      • CANADA
    • EUROPE
      • Table EUROPE: DIGITAL WORKPLACE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table EUROPE: DIGITAL WORKPLACE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table EUROPE: DIGITAL WORKPLACE MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table EUROPE: DIGITAL WORKPLACE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • UNITED KINGDOM
      • GERMANY
      • FRANCE
      • REST OF EUROPE
    • ASIA PACIFIC
      • Table ASIA PACIFIC: DIGITAL WORKPLACE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: DIGITAL WORKPLACE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: DIGITAL WORKPLACE MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: DIGITAL WORKPLACE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • CHINA
      • JAPAN
      • AUSTRALIA AND NEW ZEALAND
      • REST OF ASIA PACIFIC
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: DIGITAL WORKPLACE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: DIGITAL WORKPLACE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: DIGITAL WORKPLACE MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: DIGITAL WORKPLACE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • KINGDOM OF SAUDI ARABIA
      • UNITED ARAB EMIRATES
      • SOUTH AFRICA
      • REST OF MIDDLE EAST AND AFRICA
    • LATIN AMERICA
      • Table LATIN AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: DIGITAL WORKPLACE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • BRAZIL
      • MEXICO
      • REST OF LATIN AMERICA
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
      • PRODUCT/SOLUTION LAUNCHES AND ENHANCEMENTS
        • Table PRODUCT/ SOLUTION LAUNCHES AND ENHANCEMENTS, 2017-2018
      • BUSINESS EXPANSIONS
        • Table BUSINESS EXPANSIONS, 2018
      • PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
        • Table PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2018
    • COMPETITIVE LEADERSHIP MAPPING
      • VISIONARY LEADERS
      • INNOVATORS
      • DYNAMIC DIFFERENTIATORS
      • EMERGING COMPANIES
  • COMPANY PROFILES
    • INTRODUCTION
    • IBM
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • ATOS
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • WIPRO
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • DXC TECHNOLOGY
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • NTT DATA
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • TCS
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • CITRIX
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • UNISYS
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • CAPGEMINI
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • COGNIZANT
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • ACCENTURE
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
    • HCL
    • COMPUCOM
    • STEFANINI
    • GETRONICS
    • COMPUTACENTER
  • APPENDIX
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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