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Content Services Platforms Market by Solution (Document & Records Management, Workflow Management, Data Capture, Information Security, and Governance), Service, Organization Size, Deployment Type, Vertical, and Region - Global Forecast to 2023

Content Services Platforms Market by Solution (Document & Records Management, Workflow Management, Data Capture, Information Security, and Governance), Service, Organization Size, Deployment Type, Vertical, and Region - Global Forecast to 2023

The proliferation of digital content across enterprises is expected to drive the overall growth of the content services platform market”
The global content services platform market is expected to grow from USD 22.6 billion in 2018 to USD 60.3 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 21.7% during the forecast period. The content services platform market is driven by various factors, such as growing adoption of SMAC technologies and proliferation of digital content across enterprises. However, data privacy and security concerns can hinder the growth of the market.
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Services segment is expected to grow at the highest CAGR during the forecast period
With the increasing adoption of content services platform solutions, the demand for supporting services is also growing among end users. Content services platform related services include consulting, integration and deployment, and support and maintenance services. As this market grows, the demand for services is also expected to increase. Moreover, these services help implement solutions in a cost-efficient manner to accomplish business processes within the time frame and budget effectively. Furthermore, services are sometimes provided by channel partners who strengthen the geographical reach of the software vendor. The demand for integration and deployment services is expected to be quite promising in the future, due to the presence of various integration platforms.

BFSI vertical is expected to hold the largest market share during the forecast period
The BFSI industry vertical is one of the most regulated industry verticals. There are a number of regulatory compliances that the BFSI organizations have to adhere with. This industry vertical also happens to be the one which has seen a large number of cyber-attacks in recent times. The BFSI vertical produces large volumes of enterprise content from their daily operations. Content services platform vendors are looking at providing solutions and services based on standardized best-practice processes for improving data security, and lowering operating costs, as well as efficient audit-compliant processes in observation of all relevant regulations.

APAC is expected to record the highest growth rate during the forecast period
The content services platform market in APAC is expected to witness substantial growth, as SMEs and large enterprises in the region are rapidly adopting the content services platforms to ensure that their content management needs are met. Growing economies in countries such as China, Australia and New Zealand, and Japan, provide huge opportunities for the adoption of the content services platform solutions and services across different industry verticals. Meanwhile, North America is projected to hold the largest market size during the forecast period.
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In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the content services platform marketplace.

By company type: Tier 1 - 38%, Tier 2 - 42%, and Tier 3 - 20%
By designation: C-level - 40%, D-level - 35%, and Others - 25%
By region: North America-35%, Europe-27%, APAC- 23%, RoW*- 15%
*RoW includes Latin America and MEA

Major vendors offering content services platform solutions and services across the globe include Microsoft (US), Hyland (US), OpenText (Canada), Box (US), Laserfiche (US), Adobe (US), IBM (US), M-Files (Finland), Nuxeo (US), Objective (US), Fabasoft (Austria), Micro Focus (UK), GRM Information Management (US), Everteam (France), DocuWare (Germany), Alfresco (US), Newgen (India), SER Group (Germany), and Oracle (US). The study includes an in-depth competitive analysis of these key players in the content services platform market, with their company profiles, recent developments, and key market strategies.

Research Coverage
The market study covers content services platform market across segments. The report aims at estimating the content services platform market size and future growth potential across different segments, such as component, solutions, services, deployment type, organization size, vertical, and region. Furthermore, the report also includes an in-depth competitive analysis of the key players in the market, their strengths and weaknesses, recent developments, and key market strategies.

Key Benefits of Buying the Report
The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall content services platform market and the sub-segments. This report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challe


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
      • MARKET SEGMENTATION
      • REGIONS COVERED
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY CONSIDERED
      • Table UNITED STATES DOLLAR EXCHANGE RATE, 2015-2017
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET BREAKUP AND DATA TRIANGULATION
    • MARKET SIZE ESTIMATION
      • TOP-DOWN APPROACH
      • BOTTOM-UP APPROACH
    • MARKET FORECAST
      • Table FACTOR ANALYSIS
    • COMPETITIVE LEADERSHIP MAPPING RESEARCH METHODOLOGY
      • Table COMPETITIVE LEADERSHIP MAPPING MATRIX: CRITERIA WEIGHTAGE
    • ASSUMPTIONS FOR THE STUDY
    • LIMITATIONS OF THE STUDY
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE CONTENT SERVICES PLATFORMS MARKET
    • CONTENT SERVICES PLATFORMS MARKET, BY SOLUTION (2018 VS. 2023)
    • CONTENT SERVICES PLATFORMS MARKET, BY DEPLOYMENT TYPE (2018 VS. 2023)
    • CONTENT SERVICES PLATFORMS MARKET, BY VERTICAL (2018 VS. 2023)
    • MARKET INVESTMENT SCENARIO
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
      • INNOVATION SPOTLIGHT
  • CONTENT SERVICES PLATFORMS MARKET, BY COMPONENT
    • INTRODUCTION
      • Table CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
    • SOLUTIONS
      • Table SOLUTIONS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • Table CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • DOCUMENT AND RECORDS MANAGEMENT
        • Table DOCUMENT AND RECORDS MANAGEMENT: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • WORKFLOW MANAGEMENT
        • Table WORKFLOW MANAGEMENT: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • DATA CAPTURE
        • Table DATA CAPTURE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • CASE MANAGEMENT
        • Table CASE MANAGEMENT: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • INFORMATION SECURITY AND GOVERNANCE
        • Table INFORMATION SECURITY AND GOVERNANCE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • CONTENT REPORTING AND ANALYTICS
        • Table CONTENT REPORTING AND ANALYTICS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • OTHERS
        • Table OTHERS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • SERVICES
      • Table SERVICES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • Table SERVICES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
      • CONSULTING
        • Table CONSULTING: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • INTEGRATION AND DEPLOYMENT
        • Table INTEGRATION AND DEPLOYMENT: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
      • SUPPORT AND MAINTENANCE
        • Table SUPPORT AND MAINTENANCE SERVICES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • CONTENT SERVICES PLATFORMS MARKET, BY DEPLOYMENT TYPE
    • INTRODUCTION
      • Table CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
    • 0N-PREMISES
      • NEED FOR DATA SECURITY AMONG ENTERPRISES TO DRIVE THE ADOPTION OF ON-PREMISES CSP SOLUTIONS
        • Table ON-PREMISES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • CLOUD
      • SCALABILITY AND COST-EFFECTIVENESS TO BOOST THE ADOPTION OF CLOUD-BASED CSP SOLUTIONS
        • Table CLOUD: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • CONTENT SERVICES PLATFORMS MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • NEED FOR COST-EFFECTIVE SOLUTIONS TO DRIVE THE DEMAND FOR CSP SOLUTIONS IN SMES
        • Table SMALL AND MEDIUM-SIZED ENTERPRISES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • LARGE ENTERPRISES
      • RISING NEED FOR OPERATIONAL EFFICIENCY TO DRIVE THE DEMAND FOR CSP SOLUTIONS IN LARGE ENTERPRISES
        • Table LARGE ENTERPRISES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • CONTENT SERVICES PLATFORMS MARKET, BY VERTICAL
    • INTRODUCTION
      • Table CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • INCREASING USAGE OF INTERNET AND MOBILE BANKING TO GENERATE THE DEMAND FOR CSP SOLUTIONS IN THE BFSI VERTICAL
        • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • GOVERNMENT AND PUBLIC SECTOR
      • INCREASING NEED FOR DIGITALIZATION TO DRIVE THE ADOPTION OF CSP SOLUTIONS IN THE GOVERNMENT AND PUBLIC SECTOR
        • Table GOVERNMENT AND PUBLIC SECTOR: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • GROWING REGULATORY COMPLIANCES TO DRIVE THE ADOPTION OF CSP SOLUTIONS AND SERVICES IN THE HEALTHCARE AND LIFE SCIENCES VERTICAL
        • Table HEALTHCARE AND LIFE SCIENCES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • ENERGY AND UTILITIES
      • RISING NEED FOR ENHANCING OPERATIONAL EFFICIENCY TO DRIVE THE ADOPTION OF CSP SOLUTIONS IN THE ENERGY AND UTILITIES VERTICAL
        • Table ENERGY AND UTILITIES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • IT AND TELECOM
      • RAPID TECHNOLOGICAL ADVANCEMENTS TO BOOST THE ADOPTION OF CSP SOLUTIONS IN THE IT AND TELECOM VERTICAL
        • Table IT AND TELECOM: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • EDUCATION
      • NEED FOR EFFECTIVELY MANAGING A PLETHORA OF CONTENTS IN DIFFERENT FORMATS TO DRIVE THE ADOPTION OF CSP SOLUTIONS IN THE EDUCATION VERTICAL
        • Table EDUCATION: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • MANUFACTURING
      • NEED FOR MANUFACTURERS TO AGGREGATE AND SYNCHRONIZE CONTENT DRIVING THE ADOPTION OF CSP SOLUTIONS IN THE MANUFACTURING VERTICAL
        • Table MANUFACTURING: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • LEGAL
      • RAPID ADOPTION OF DIGITALIZATION IN LEGAL FIRMS TO BOOST THE DEMAND FOR CSP SOLUTIONS IN THE LEGAL SECTOR
        • Table LEGAL: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • TRANSPORTATION AND LOGISTICS
      • GROWING NEED FOR COLLECTING, MANAGING, AND ANALYZING LARGE AMOUNT OF CONTENT TO BOOST THE ADOPTION OF CSP SOLUTIONS IN THE TRANSPORTATION AND LOGISTICS VERTICAL
        • Table TRANSPORTATION AND LOGISTICS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • OTHERS
      • Table OTHERS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • CONTENT SERVICES PLATFORMS MARKET, BY REGION
    • INTRODUCTION
      • Table CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • UNITED STATES
      • CANADA
    • EUROPE
      • Table EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • UNITED KINGDOM
      • GERMANY
      • FRANCE
      • REST OF EUROPE
    • ASIA PACIFIC
      • Table ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • CHINA
      • JAPAN
      • AUSTRALIA AND NEW ZEALAND
      • REST OF ASIA PACIFIC
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • KINGDOM OF SAUDI ARABIA
      • UNITED ARAB EMIRATES
      • SOUTH AFRICA
      • REST OF MIDDLE EAST AND AFRICA
    • LATIN AMERICA
      • Table LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION)
      • Table LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
      • BRAZIL
      • MEXICO
      • REST OF LATIN AMERICA
  • COMPETITIVE LANDSCAPE
    • COMPETITIVE SCENARIO
      • NEW PRODUCT LAUNCHES
        • Table NEW PRODUCT LAUNCHES, 2017-2018
      • BUSINESS EXPANSIONS
        • Table BUSINESS EXPANSIONS, 2018-2019
      • ACQUISITIONS
        • Table ACQUISITIONS, 2016-2019
    • COMPETITIVE LEADERSHIP MAPPING
      • VISIONARY LEADERS
      • INNOVATORS
      • DYNAMIC DIFFERENTIATORS
      • EMERGING COMPANIES
  • COMPANY PROFILES
    • MICROSOFT
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • IBM
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • HYLAND
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • OPENTEXT
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • BOX
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • LASERFICHE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • MNM VIEW
    • ADOBE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • M-FILES
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • NUXEO
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • NEWGEN
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • FABASOFT
    • MICRO FOCUS
    • EVERTEAM
    • DOCUWARE
    • OBJECTIVE
    • ORACLE
    • ALFRESCO
    • GRM INFORMATION MANAGEMENT
    • SER GROUP
  • APPENDIX
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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