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Computer Aided Dispatch Market by Component (Solutions and Services), Application Area (Call Management, Dispatch Unit Management, Reporting and Analysis), Deployment Type, Organization Size, Vertical, and Region - Global forecast to 2022

Computer Aided Dispatch Market by Component (Solutions and Services), Application Area (Call Management, Dispatch Unit Management, Reporting and Analysis), Deployment Type, Organization Size, Vertical, and Region - Global forecast to 2022

Rise in criminal activities and natural disasters, national public safety initiatives and updated polices and regulations, and advent of connected devices are driving the Computer Aided Dispatch (CAD) market.
The CAD market size is expected to grow from USD 1.12 billion in 2017 to USD 1.95 billion by 2022, at an estimated Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. This market is driven by factors, such as rise in criminal activities and natural disasters, and advent of connected devices. On the other hand, lack of knowledge about implementation of CAD solutions is one of the restraints for the CAD market.

Call management application area is expected to hold the major market size during the forecast period.
Dispatch center callers are usually citizens or agencies requesting dispatch services or notifying activities. Alarm systems, E911 systems, direct calls, CAD-to-CAD interfaces, and web-based systems are the different means of call origination for dispatch centers. The calls received in dispatch centers fetch sufficient and accurate information about the callers, and they are updated in the CAD system. The respondent to the calls can then schedule activities for dispatch. The calls are managed and the callers’ details are updated by the officials on the site. Thereafter, the resources are updated with the proper course of action for the units to be dispatched. All voice and text communications between agencies and dispatch centers are managed by the call management software. The sequence of calls and the information flow are managed by the call management software, which helps dispatchers communicate with various on-field units.

Healthcare and life sciences vertical is expected to grow at the highest CAGR during the forecast period.
The healthcare and life sciences vertical requires CAD systems to manage the operations of emergency medical services. This vertical has to deal with life-saving issues that have minimum scope for error. CAD systems help in monitoring the resources and vehicles. They also help manage the availability of units to be dispatched and alert dispatch teams for rescue operations. Timely routing of vehicles to hospitals is very crucial for public safety departments.

Asia Pacific (APAC) is expected to witness a high growth potential during the forecast period.
The APAC region is expected to gain a major traction in the CAD market during the forecast period, due to an increase in the demand for enhanced command and control centers. The involvement of government is crucial for investments in the market. The CAD market is experiencing technical advancements with Geographic Information System (GIS) and Closed-Circuit Television (CCTV) integration. The focus on smart cities and better transportation systems has increased the usage of CAD systems, which assist in public safety and ensure timely dispatch of units to various sectors. Among the APAC countries, India, Hong Kong, Malaysia, Singapore, China, Vietnam, and Australia are good prospects for the CAD market.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The break-up of profiles of primary participants is given below as:
• By company type: Tier 1 – 35%, Tier 2 – 45%, and Tier 3 – 20%
• By designation: C-level – 35%, Director level – 25%, and Others – 40%
• By region: North America – 45%, Europe – 20%, APAC – 29%, Latin America – 3%, and MEA –3%

The CAD ecosystem comprises major vendors, such as IMPACT (US), Avtec Inc. (US), Caliber Public Safety (US), Zetron, Inc. (US), TriTech Software Systems (US), Superion (US), Hexagon Safety & Infrastructure (US), Spillman Technologies, Inc. (US), Priority Dispatch Corp. (US), Tyler Technologies, Inc. (US), Southern Software, Inc. (US), CODY Systems (US), Traumasoft (US), DoubleMap (US), NowForce (Israel), and FDM Software (Aptean) (Canada).

Research Coverage
The report includes in-depth competitive analysis of these key players in the CAD market, with their company profiles, recent developments, and key market strategies. The research report segments the CAD market by component (solutions and services), application area, deployment type, organization size, vertical, and region.

Reasons to Buy the Report
The CAD market has been segmented on the basis of components (solutions and services), application areas, deployment types, organization sizes, verticals, and regions. The report will help the market leaders/new entrants in this market in the following ways:
1. The report segments the CAD market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments. The market numbers are further split across various industries and regions.
2. The report helps the stakeholders understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders in better understanding the competitors and gaining more insights to better position their businesses. There is a separate section on competitive landscape, including competitor ecosystem, and mergers and acquisitions. Besides, there are company profiles of 12 players offering services in this market. In this section, market internals have been provided that can put them ahead of the competitors.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
      • Table UNITED STATES DOLLAR EXCHANGE RATE, 2014-2016
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
    • MICROQUADRANT RESEARCH METHODOLOGY
      • Table EVALUATION CRITERIA
      • VENDOR INCLUSION CRITERIA
    • RESEARCH ASSUMPTIONS AND LIMITATIONS
      • LIMITATIONS
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE COMPUTER AIDED DISPATCH MARKET
    • COMPUTER AIDED DISPATCH MARKET, BY VERTICAL AND REGION
    • COMPUTER AIDED DISPATCH MARKET, BY DEPLOYMENT TYPE
    • COMPUTER AIDED DISPATCH MARKET, BY COMPONENT
    • COMPUTER AIDED DISPATCH MARKET, BY ORGANIZATION SIZE
    • LIFECYCLE ANALYSIS, BY REGION, 2017
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • INTRODUCTION
    • INNOVATION SPOTLIGHT
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
  • COMPUTER AIDED DISPATCH MARKET ANALYSIS, BY COMPONENT
    • INTRODUCTION
      • Table COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • SOLUTIONS
      • Table SOLUTIONS: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • SOLUTION MODULES
    • SERVICES
      • Table SERVICES: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • Table COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
      • IMPLEMENTATION
        • Table IMPLEMENTATION: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • TRAINING AND EDUCATION
        • Table TRAINING AND EDUCATION: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
      • SUPPORT AND MAINTENANCE
        • Table SUPPORT AND MAINTENANCE: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • COMPUTER AIDED DISPATCH MARKET ANALYSIS, BY APPLICATION AREA
    • INTRODUCTION
      • Table COMPUTER AIDED DISPATCH MARKET SIZE, BY APPLICATION AREA, 2015-2022 (USD MILLION)
    • CALL MANAGEMENT
      • Table CALL MANAGEMENT: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • DISPATCH UNIT MANAGEMENT
      • Table DISPATCH UNIT MANAGEMENT: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • REPORTING AND ANALYSIS
      • Table REPORTING AND ANALYSIS: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • OTHERS
      • Table OTHERS: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • COMPUTER AIDED DISPATCH MARKET ANALYSIS, BY DEPLOYMENT TYPE
    • INTRODUCTION
      • Table COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
    • ON-PREMISES
      • Table ON-PREMISES: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • CLOUD
      • Table CLOUD: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • COMPUTER AIDED DISPATCH MARKET ANALYSIS, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • COMPUTER AIDED DISPATCH MARKET ANALYSIS, BY VERTICAL
    • INTRODUCTION
      • Table COMPUTER AIDED DISPATCH MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • GOVERNMENT
      • Table GOVERNMENT: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TRANSPORTATION
      • Table TRANSPORTATION: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • UTILITIES
      • Table UTILITIES: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • Table HEALTHCARE AND LIFE SCIENCES: COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • NORTH AMERICA
      • UNITED STATES
      • CANADA
        • Table NORTH AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
        • Table NORTH AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2015-2022 (USD MILLION)
        • Table NORTH AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY APPLICATION AREA, 2015-2022 (USD MILLION)
        • Table NORTH AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
        • Table NORTH AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
        • Table NORTH AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
        • Table NORTH AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • EUROPE
      • UK
        • Table EUROPE: COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
        • Table EUROPE: COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2015-2022 (USD MILLION)
        • Table EUROPE: COMPUTER AIDED DISPATCH MARKET SIZE, BY APPLICATION AREA, 2015-2022 (USD MILLION)
        • Table EUROPE: COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
        • Table EUROPE: COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
        • Table EUROPE: COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
        • Table EUROPE: COMPUTER AIDED DISPATCH MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • ASIA PACIFIC
      • AUSTRALIA
        • Table ASIA PACIFIC: COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT,2015-2022 (USD MILLION)
        • Table ASIA PACIFIC: COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2015-2022 (USD MILLION)
        • Table ASIA PACIFIC: COMPUTER AIDED DISPATCH MARKET SIZE, BY APPLICATION AREA, 2015-2022 (USD MILLION)
        • Table ASIA PACIFIC: COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
        • Table ASIA PACIFIC: COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
        • Table ASIA PACIFIC: COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE,2015-2022 (USD MILLION)
        • Table ASIA PACIFIC: COMPUTER AIDED DISPATCH MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • KINGDOM OF SAUDI ARABIA
        • Table MIDDLE EAST AND AFRICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2015-2022 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY APPLICATION AREA, 2015-2022 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
    • LATIN AMERICA
      • BRAZIL
        • Table LATIN AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
        • Table LATIN AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2015-2022 (USD MILLION)
        • Table LATIN AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY APPLICATION AREA, 2015-2022 (USD MILLION)
        • Table LATIN AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
        • Table LATIN AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD MILLION)
        • Table LATIN AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD MILLION)
        • Table LATIN AMERICA: COMPUTER AIDED DISPATCH MARKET SIZE, BY VERTICAL, 2015-2022 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • MICROQUADRANT OVERVIEW
      • VISIONARY LEADERS
      • INNOVATORS
      • DYNAMIC DIFFERENTIATORS
      • EMERGING COMPANIES
    • COMPETITIVE BENCHMARKING
      • STRENGTH OF PRODUCT PORTFOLIO IN THE COMPUTER AIDED DISPATCH MARKET(25 PLAYERS)
      • BUSINESS STRATEGY EXCELLENCE ADOPTED IN THE COMPUTER AIDED DISPATCH MARKET (25 PLAYERS)
  • COMPANY PROFILES
    • IMPACT
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • AVTEC INC.
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • CALIBER PUBLIC SAFETY
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • ZETRON, INC.
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • TRITECH SOFTWARE SYSTEMS
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • SUPERION
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • HEXAGON SAFETY & INFRASTRUCTURE
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • SPILLMAN TECHNOLOGIES, INC.
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • PRIORITY DISPATCH CORP.
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • TYLER TECHNOLOGIES, INC.
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • SOUTHERN SOFTWARE, INC.
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
    • CODY SYSTEMS
      • OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • KEY INNOVATORS
      • TRAUMASOFT
      • DOUBLEMAP
      • NOWFORCE
      • FDM SOFTWARE
  • APPENDIX
    • KEY INDUSTRY INSIGHTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATION
    • RELATED REPORTS
    • AUTHOR DETAILS

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