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Cloud Enterprise Content Management Market by Solution (Document Management, Case Management, Workflow Management, Record Management, and E-Discovery), Service, Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2022

Cloud Enterprise Content Management Market by Solution (Document Management, Case Management, Workflow Management, Record Management, and E-Discovery), Service, Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2022

“Factors such as awareness about cloud-based ECM benefits among the enterprises and reduced operational and capital expenditure are some of the factors driving the cloud ECM market”
The cloud Enterprise Content Management (ECM) market size is estimated to grow from USD 9.77 billion in 2017 to USD 34.42 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 28.6%. The market is driven by factors such as the need for business agility, faster deployment and scalability, increasing awareness about cloud ECM among enterprises globally, and reduced costs of ownership. However, enterprises face some obstacles while adopting cloud ECM, such as security concerns, data protection, and complexities involved in application portability.

“Workflow management solution is expected to have the fastest growth rate during the forecast period”
There has been increasing demand for tools which support content workflow management, specifically for website data management. Additionally, with the growing usage of Internet, mobile devices, and social media among customers, the demand for enterprise content workflow management has grown exponentially. This solution allows people to control and extend business processes, eliminating the security risks and logistical costs associated with paperbound, manual processes.

“Managed services segment is expected to have the largest market share during the forecast”
Managed services can be defined to be any service managed and delivered by the provider under a contracted Service Level Agreement (SLA) and these providers take complete responsibility of the customers need and deliver service. These services can be considered important as they are directly related to the customer experience and no company can afford to compromise with it in order to remain at the forefront in the competitive arena.

“Asia Pacific (APAC) is projected to grow at the highest CAGR”
North America is expected to hold the largest market share in 2017, while APAC is the fastest growing region, in terms of CAGR. The increased need to manage consistent data and prompt control and visibility mechanisms have led to a wider demand among enterprises for ECM solutions in the APAC region. The adoption of ECM solutions has increased due to the rising need for implementing security and accessibility controls; enhanced decision-making has led APAC to become a highly potential market.

The break-up profiles of primary participants are given below as:
• By company: Tier 1 – 18%, Tier 2 – 31%, and Tier 3 – 51%
• By designation: C level – 42%, Director level – 33%, and Others – 25%
• By region: North America – 47%, Europe – 31%, APAC – 14%, and RoW- 8%

Various key cloud ECM providers in the report are:
1. Alfresco Software, Inc. ( California, US)
2. ASG Technologies (Florida, US)
3. Box, Inc. (California, US)
4. Docuware GmbH (Germering, Germany)
5. Epicor Software Corporation (Texas, US)
6. Everteam(Paris, France)
7. Fabsoft Software, Inc. (New Jersey, US)
8. Hewlett Packard Enterprise (California, US)
9. Hyland Software, Inc. (Ohio, US)
10. IBM Corporation (New York, US)
11. Laserfiche (California, US)
12. Lexmark International, Inc. (Kentucky, US)
13. MaxxVault LLC (New York, US)
14. M-Ffiles Corporation (Texas, US)
15. Microsoft Corporation (Washington, US)
16. Micro Strategies Inc. ( New Jersey, US)
17. Newgen Software Inc. (New Delhi, India)
18. Nuxeo (New York, US)
19. Objective Corporation (New South Wales, Australia)
20. OpenTtext Corporation (Ontario, Canada)
21. Oracle Corporation (California, US)
22. SER Ggroup Holding International GmbH (Bonn, Germany)
23. Xerox Corporation (Connecticut, US)

Research Coverage
The cloud ECM market has been segmented based on services, deployment models, organization sizes, verticals, and regions. A detailed analysis of the key industry players has been done to provide key insights into their business overviews, products and services, key strategies, new product launches, partnerships, agreements, and collaborations, business expansions, and competitive landscape associated with the cloud ECM market.

The report will help the market leaders/new entrants in this market in the following ways:
• This report segments the cloud ECM market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments across different verticals and regions.
• This report helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
• This report will help stakeholders to better understand the competitors and gain more insights to enhance their position in the business. The competitive landscape section includes competitor ecosystem, new product developments, partnerships, and mergers and acquisitions.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
      • Table US DOLLAR EXCHANGE RATE, 2014–2016
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
    • MICRO-QUADRANT RESEARCH METHODOLOGY
    • RESEARCH ASSUMPTIONS
    • LIMITATIONS
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET
    • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET: MARKET SHARE OF THE TOP FOUR SOLUTIONS AND REGIONS, 2017
    • MARKET INVESTMENT SCENARIO
    • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET: TOP THREE VERTICALS, 2017–2022
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • INTRODUCTION
    • ECOSYSTEM
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
  • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS, BY TYPE
    • INTRODUCTION
      • Table CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION)
  • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS, BY SOLUTION
    • INTRODUCTION
      • Table CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)
    • DOCUMENT MANAGEMENT
      • Table DOCUMENT MANAGEMENT: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • CONTENT MANAGEMENT
      • WEB CONTENT MANAGEMENT
      • SOCIAL CONTENT MANAGEMENT
      • MOBILE CONTENT MANAGEMENT
        • Table CONTENT MANAGEMENT: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • CASE MANAGEMENT
      • Table CASE MANAGEMENT: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2022 (USD MILLION)
    • WORKFLOW MANAGEMENT
      • Table WORKFLOW MANAGEMENT: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • RECORD MANAGEMENT
      • Table RECORD MANAGEMENT: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • DIGITAL ASSET MANAGEMENT
      • Table DIGITAL ASSET MANAGEMENT: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • EDISCOVERY
      • Table EDISCOVERY: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • OTHERS
      • Table OTHERS: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
  • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS, BY SERVICE
    • INTRODUCTION
      • Table CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)
    • PROFESSIONAL SERVICES
      • Table PROFESSIONAL SERVICES: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • MANAGED SERVICES
      • Table MANAGED SERVICES: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022(USD MILLION)
  • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS, BY DEPLOYMENT MODEL
    • INTRODUCTION
      • Table CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)
    • PUBLIC CLOUD
      • Table PUBLIC CLOUD: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • PRIVATE CLOUD
      • Table PRIVATE CLOUD: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • HYBRID CLOUD
      • Table HYBRID CLOUD: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
  • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
  • CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET ANALYSIS, BY VERTICAL
    • INTRODUCTION
      • Table CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • EDUCATION
      • Table EDUCATION: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • ENERGY AND POWER
      • Table ENERGY AND POWER: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • GOVERNMENT AND PUBLIC SECTOR
      • Table GOVERNMENT AND PUBLIC SECTOR: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • Table HEALTHCARE AND LIFE SCIENCES: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • MANUFACTURING
      • Table MANUFACTURING: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • MEDIA AND ENTERTAINMENT
      • Table MEDIA AND ENTERTAINMENT: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • RETAIL AND CONSUMER GOODS
      • Table RETAIL AND CONSUMER GOODS: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • TELECOMMUNICATION AND ITES
      • Table TELECOMMUNICATION AND ITES: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • OTHERS
      • Table OTHERS: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION)
      • Table NORTH AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)
      • Table NORTH AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)
      • Table NORTH AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)
      • Table NORTH AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)
      • Table NORTH AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)
    • EUROPE
      • Table EUROPE: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION)
      • Table EUROPE: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)
      • Table EUROPE: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)
      • Table EUROPE: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)
      • Table EUROPE: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)
      • Table EUROPE: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)
    • ASIA PACIFIC
      • Table ASIA PACIFIC: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION)
      • Table ASIA PACIFIC: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)
      • Table ASIA PACIFIC: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)
      • Table ASIA PACIFIC: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)
      • Table ASIA PACIFIC: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)
      • Table ASIA PACIFIC: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION)
      • Table LATIN AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)
      • Table LATIN AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)
      • Table LATIN AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)
      • Table LATIN AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)
      • Table LATIN AMERICA: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • INTRODUCTION
      • VANGUARDS
      • INNOVATORS
      • DYNAMIC
      • EMERGING
    • COMPETITIVE BENCHMARKING
  • COMPANY PROFILES
    • OPENTEXT CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • NEWGEN SOFTWARE INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • XEROX CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • HYLAND SOFTWARE INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • M-FILES CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • INTERNATIONAL BUSINESS MACHINES CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • ORACLE CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • EVERTEAM
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • BOX INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • ALFRESCO SOFTWARE INC.
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • MICROSOFT CORPORATION
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
    • DOCUWARE GMBH
      • OVERVIEW
      • COMPANY SCORECARD
      • PRODUCT OFFERINGS
      • BUSINESS STRATEGIES
      • RECENT DEVELOPMENTS
  • APPENDIX
    • KEY INDUSTRY INSIGHTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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