Market Research Logo

Cloud Collaboration Market by Solution & Service (UCC, Document Management System, Project and Team Management, Enterprise Social Collaboration & Training, Consulting and Integration and Support and Maintenance), by Region - Global Forecast to 2021

Cloud Collaboration Market by Solution & Service (UCC, Document Management System, Project and Team Management, Enterprise Social Collaboration & Training, Consulting and Integration and Support and Maintenance), by Region - Global Forecast to 2021

“Emerging trend of mobility and Bring-Your-Own-Device (BYOD) is driving the cloud collaboration market”
The cloud collaboration market size is estimated to grow from USD 23.39 billion in 2016 to USD 42.57 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 12.7% from 2016 to 2021. The cloud collaboration market is driven by factors such as emerging trend of mobility & BYOD and increased saving, safety, and productivity.

“The enterprise social collaboration solution is expected to gain the maximum traction during the forecast period”
Enterprise social collaboration solution is expected to grow at the highest rate during the forecast period as it aims at connecting employees across teams and enterprises. It enables teamwork and exchange of knowledge and ideas to enhance business results. The increasing usage of smartphones and digital devices has enabled the users to connect with anyone in real-time from any remote area, which results in improved decision making.

“Latin America is expected to grow at the highest rate during the forecast period”
North America is expected to dominate the cloud collaboration market by having the largest market share due to presence of a large number of cloud collaboration vendors. Latin America offers potential growth opportunities due to the explosion of new technologies combined with increasing business needs and increase in the number of organizations adopting cloud collaboration solutions and services.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up of profiles of primary participants is given below:

By Company Type: Tier 1: 20%, Tier 2: 30%, and Tier 3: 50%
By Designation: C level: 25%, Director level: 35%, and Others: 40%
By Region: North America: 52%, Europe: 23%, APAC: 15%, Rest of the World: 10%

The various key cloud collaboration vendors profiled in the report are as follows:
1. IBM Corporation (Armonk, New York, U.S.)
2. Microsoft Corporation (Redmond, Washington, U.S.)
3. Cisco Systems (San Jose, California, U.S.)
4. Google Inc. (Mountain View, California, U.S.)
5. Oracle Corporation (Redwood City, California, U.S.)
6. Salesforce.com (San Francisco, California, U.S.)
7. Jive Software (Palo Alto, California, U.S.)
8. Intralink Holdings, Inc. (New York, U.S.)
9. Mitel Networks (Ottawa, Canada)
10. Box (Redwood City, California, U.S.)
The report will help the market leaders/new entrants in this market in the following ways:

1. This report segments the cloud collaboration market comprehensively and provides the closest approximations of the revenue numbers for the overall market and subsegments across different verticals and regions.
2. The report helps stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to better understand the competitors and gain more insights to better their position in the business. The competitive landscape section includes new product launches, partnerships, agreements & collaborations, mergers & acquisitions, and expansions.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
      • MARKETS COVERED
      • YEARS CONSIDERED IN THE REPORT
    • CURRENCY
    • LIMITATIONS
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
    • MARKET BREAKDOWN AND DATA TRIANGULATION
    • RESEARCH ASSUMPTIONS
  • EXECUTIVE SUMMARY
    • Table CLOUD COLLABORATION MARKET SIZE, BY TYPE, 2014-2021 (USD BILLION)
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE CLOUD COLLABORATION MARKET
    • CLOUD COLLABORATION MARKET: CAGR OF TOP THREE SOLUTIONS AND REGIONS
    • LIFECYCLE ANALYSIS, BY REGION, 2016
    • MARKET INVESTMENT SCENARIO
    • CLOUD COLLABORATION MARKET: BY VERTICAL
  • MARKET OVERVIEW
    • INTRODUCTION
    • MARKET SEGMENTATION
      • BY SOLUTION
      • BY SERVICE
      • BY DEPLOYMENT MODEL
      • BY ORGANIZATION SIZE
      • BY VERTICAL
      • BY REGION
    • MARKET EVOLUTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
  • INDUSTRY TRENDS
    • INTRODUCTION
    • VALUE CHAIN ANALYSIS
    • ECOSYSTEM
    • STRATEGIC BENCHMARKING
  • CLOUD COLLABORATION MARKET ANALYSIS, BY SOLUTION
    • INTRODUCTION
      • Table CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
    • UNIFIED COMMUNICATION AND COLLABORATION
      • Table UNIFIED COMMUNICATION AND COLLABORATION: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
    • DOCUMENT MANAGEMENT SYSTEM
      • Table DOCUMENT MANAGEMENT SYSTEM: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
    • PROJECT AND TEAM MANAGEMENT
      • Table PROJECT AND TEAM MANAGEMENT: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
    • ENTERPRISE SOCIAL COLLABORATION
      • Table ENTERPRISE SOCIAL COLLABORATION: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
  • CLOUD COLLABORATION MARKET ANALYSIS, BY SERVICE
    • INTRODUCTION
      • Table CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • TRAINING, CONSULTING, AND INTEGRATION
      • Table TRAINING, CONSULTING, AND INTEGRATION: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
    • SUPPORT AND MAINTENANCE
      • Table SUPPORT AND MAINTENANCE: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
  • CLOUD COLLABORATION MARKET ANALYSIS, BY DEPLOYMENT MODEL
    • INTRODUCTION
      • Table CLOUD COLLABORATION MARKET SIZE, BY DEPLOYMENT MODEL, 2014-2021 (USD BILLION)
    • PRIVATE CLOUD
      • Table PRIVATE CLOUD: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
    • PUBLIC CLOUD
      • Table PUBLIC CLOUD: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
    • HYBRID CLOUD
      • Table HYBRID CLOUD: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
  • CLOUD COLLABORATION MARKET ANALYSIS, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table CLOUD COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2014-2021 (USD BILLION)
    • SMALL AND MEDIUM ENTERPRISES
      • Table SMALL AND MEDIUM ENTERPRISES: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
  • CLOUD COLLABORATION MARKET ANALYSIS, BY VERTICAL
    • INTRODUCTION
      • Table CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • CONSUMER GOODS AND RETAIL
      • Table CONSUMER GOODS AND RETAIL: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table CONSUMER GOODS AND RETAIL: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table CONSUMER GOODS AND RETAIL: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • EDUCATION
      • Table EDUCATION: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table EDUCATION: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table EDUCATION: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • GOVERNMENT AND PUBLIC SECTOR
      • Table GOVERNMENT AND PUBLIC SECTOR: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table GOVERNMENT AND PUBLIC SECTOR: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table GOVERNMENT AND PUBLIC SECTOR: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • Table HEALTHCARE AND LIFE SCIENCES: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table HEALTHCARE AND LIFE SCIENCES: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table HEALTHCARE AND LIFE SCIENCES: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • MANUFACTURING
      • Table MANUFACTURING: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table MANUFACTURING: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table MANUFACTURING: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • MEDIA AND ENTERTAINMENT
      • Table MEDIA AND ENTERTAINMENT: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table MEDIA AND ENTERTAINMENT: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table MEDIA AND ENTERTAINMENT: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • TELECOMMUNICATION AND ITES
      • Table TELECOMMUNICATION AND ITES: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table TELECOMMUNICATION AND ITES: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table TELECOMMUNICATION AND ITES: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • OTHERS
      • Table OTHERS: CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
      • Table OTHERS: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table OTHERS: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table CLOUD COLLABORATION MARKET SIZE, BY REGION, 2014-2021 (USD BILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
      • Table NORTH AMERICA: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table NORTH AMERICA: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • EUROPE
      • Table EUROPE: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
      • Table EUROPE: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table EUROPE: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • ASIA-PACIFIC (APAC)
      • Table ASIA-PACIFIC: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
      • Table ASIA-PACIFIC: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table ASIA-PACIFIC: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
      • Table MIDDLE EAST AND AFRICA: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table MIDDLE EAST AND AFRICA: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: CLOUD COLLABORATION MARKET SIZE, BY VERTICAL, 2014-2021 (USD BILLION)
      • Table LATIN AMERICA: CLOUD COLLABORATION MARKET SIZE, BY SOLUTION, 2014-2021 (USD BILLION)
      • Table LATIN AMERICA: CLOUD COLLABORATION MARKET SIZE, BY SERVICE, 2014-2021 (USD BILLION)
  • COMPETITIVE LANDSCAPE
    • OVERVIEWS
    • COMPETITIVE SITUATION AND TRENDS
      • NEW PRODUCT LAUNCHES
        • Table NEW PRODUCT LAUNCHES, 2013-2016
      • PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
        • Table PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2013-2016
      • MERGERS AND ACQUISITIONS
        • Table MERGERS AND ACQUISITIONS, 2013-16
      • EXPANSIONS
        • Table EXPANSIONS, 2013-2016
  • COMPANY PROFILES
    • INTRODUCTION
    • MICROSOFT CORPORATION
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • INTERNATIONAL BUSINESS MACHINES CORPORATION
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • CISCO SYSTEMS, INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • GOOGLE INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ORACLE CORPORATION
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SALESFORCE.COM, INC.
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
    • JIVE SOFTWARE, INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • INTRALINKS HOLDINGS, INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • MITEL NETWORKS CORPORATION
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • BOX, INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
  • OTHER MAJOR VENDORS
    • CITRIX SYSTEMS, INC.
    • BROADSOFT, INC.
    • HIGHQ SOLUTIONS LIMITED
  • APPENDIX
    • KEY INDUSTRY INSIGHTS
    • OTHER KEY DEVELOPMENTS
      • NEW PRODUCT LAUNCHES
      • PARTNERSHIPS, EXPANSIONS, AND COLLABORATION
      • MERGERS AND ACQUISITION
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report