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Chatbot Market by Component (Solutions and Services), Usage (Websites and Contact Centers), Technology, Deployment Model, Application (Customer Support and Personal Assistant), Organization Size, Vertical, and Region - Global Forecast to 2024

Chatbot Market by Component (Solutions and Services), Usage (Websites and Contact Centers), Technology, Deployment Model, Application (Customer Support and Personal Assistant), Organization Size, Vertical, and Region - Global Forecast to 2024

The global chatbot market size to grow at a CAGR of 29.7% during the forecast period
The chatbot market size is projected to grow from USD 2.6 billion in 2019 to USD 9.4 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 29.7% during the forecast period. The chatbot market is driven by factors, such as advancement in technology coupled with rising customer demands for self-services and 24*7 customer assistance at lower operational costs. However, lack of awareness about the the outcomes of the use of chatbot technology with various applications to retrict thre growth of the chatbot market.

Services segment to grow at a higher CAGR during the forecast period
The chatbot market by component is segmented into solutions and services. The services segment is expected to grow at a rapid pace during the forecast period. The services considered in the report are managed services and professional services. The growth of this segment can be attributed to the increasing deployment of chatbot software and platforms, which leads to the increasing the demand for pre- and post-deployment services, as these solutions require training due to technical complexities.

Retail and eCommerce vertical to grow at the highest CAGR during the forecast period
The chatbot market by vertical has been segmented into Banking, Financial Services and Insurance (BFSI), media and entertainment, retail and eCommerce, travel and hospitality, telecom, healthcare and life sciences, and others. The retail and eCommerce segment is projected to grow at the highest CAGR during the forecast period, owing to the increasing demand to provide customers with seamless omnichannel experience and turn them into regular cutomers.

APAC to grow at the highest CAGR during the forecast period
Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period. Factors, such as flexible economic conditions, industrialization- and globalization-motivated policies of the governments, as well as expanding digitalization, would support the growth of the chatbot market in the region.

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the chatbot market.
By Company: Tier I: 38%, Tier II: 41%, and Tier III: 21%
By Designation: C-Level Executives: 65%, Directors: 20%, and Others: 15%
By Region: North America: 45%, APAC: 30%, Europe: 15%, MEA: 5%, and Latin America: 5%

The report includes the study of key players offering chatbot solutions and services. It profiles major vendors in the global chatbot market. Major vendors in the chatbot market are IBM Corporation (US), Nuance Communications (US), Google (US), Amazon Web Services (US), Artificial Solutions (Spain), Inbenta Technologies (US), [24]7.ai (US), Chatfuel (US),Avio (Argentina), Botsify (Pakistan), Passage AI (US), Kore.ai (US), KeyReply (Singapore), SmartBots (US), Contus (India), Yellow Messenger (India), CogniCor (US), Conversica (US), Gupshup (US), Kevit (India), and Yekaliva (India). It further includes an in-depth competitive analysis of key players in the chatbot market, along with their company profiles, business overviews, product offerings, recent developments, and market strategies.

Research Coverage
The market study covers the chatbot market across segments. It aims at estimating the market size and the growth potential of this market, across different segments, such as component, deployment mode, organization size, technology, usage, application, vertical, and region. The study further includes an in-depth competitive analysis of key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report
The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall chatbot market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and to plan suitable go-to-market strategies. The report further helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
      • INCLUSIONS AND EXCLUSIONS
    • MARKET SCOPE
      • MARKET SEGMENTATION
      • REGIONS COVERED
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY CONSIDERED
      • Table UNITED STATES DOLLAR EXCHANGE RATE, 2016–2018
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET BREAKUP AND DATA TRIANGULATION
    • MARKET SIZE ESTIMATION
      • TOP-DOWN APPROACH
      • BOTTOM-UP APPROACH
    • MARKET FORECAST
      • Table FACTOR ANALYSIS
    • ASSUMPTIONS FOR THE STUDY
    • LIMITATIONS OF THE STUDY
  • EXECUTIVE SUMMARY
    • Table GLOBAL CHATBOT MARKET SIZE AND GROWTH RATE, 2017–2024 (USD MILLION AND Y-O-Y %)
  • PREMIUM INSIGHTS
    • ATTRACTIVE OPPORTUNITIES IN THE GLOBAL CHATBOT MARKET
    • CHATBOT MARKET: BY APPLICATION
    • CHATBOT MARKET: TOP 3 VERTICALS AND REGIONS
    • CHATBOT MARKET, BY REGION
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
    • USE CASES
      • USE CASE: SCENARIO 1
      • USE CASE: SCENARIO 2
      • USE CASE: SCENARIO 3
      • USE CASE: SCENARIO 4
      • USE CASE: SCENARIO 5
      • USE CASE: SCENARIO 6
      • USE CASE: SCENARIO 7
      • USE CASE: SCENARIO 8
      • USE CASE: SCENARIO 9
      • USE CASE: SCENARIO 10
      • USE CASE: SCENARIO 11
    • REGULATORY IMPLICATIONS
      • GENERAL DATA PROTECTION REGULATION
      • HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT
      • PAYMENT CARD INDUSTRY DATA SECURITY STANDARD
      • FINANCIAL INDUSTRY REGULATORY AUTHORITY
      • SERVICE ORGANIZATIONAL CONTROL 2
      • MARKETS IN FINANCIAL INSTRUMENTS DIRECTIVE II
  • CHATBOT MARKET, BY COMPONENT
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
    • SOLUTIONS
      • Table SOLUTIONS: CHATBOT MARKET SIZE, BY TYPE, 2017–2024 (USD MILLION)
      • PLATFORM
      • SOFTWARE
    • SERVICES
      • Table SERVICES: CHATBOT MARKET SIZE, BY TYPE, 2017–2024 (USD MILLION)
      • MANAGED SERVICES
      • PROFESSIONAL SERVICES
  • CHATBOT MARKET, BY TECHNOLOGY
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017–2024 (USD MILLION)
    • MACHINE LEARNING AND DEEP LEARNING
      • NEED FOR AUTOMATING COMMUNICATION TO DELIVER SEAMLESS PERSONALIZED CUSTOMER EXPERIENCE
    • NATURAL LANGUAGE PROCESSING
      • NATURAL LANGUAGE PROCESSING OFFERS SELF-SERVICE ASSISTANCE TO PROVIDE EFFICIENCY, FLEXIBILITY, AND CUSTOMER SATISFACTION
    • AUTOMATED SPEECH RECOGNITION
      • GROWING NEED TO RECOGNIZE HUMAN VOICE FOR EFFECTIVE HANDLING OF QUERIES
  • CHATBOT MARKET, BY DEPLOYMENT MODEL
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017-2024 (MILLION)
    • ON-PREMISES
      • DATA PRIVACY AND SECURITY TO ACCELERATE ADOPTION OF ONPREMISES CHATBOT SOLUTIONS
        • Table ON-PREMISES: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (MILLION)
    • CLOUD
      • ADOPTION OF CLOUD-BASED DEPLOYMENT MODEL FOR CHATBOT SOLUTIONS TO RISE IN FUTURE
        • Table CLOUD: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (MILLION)
  • CHATBOT MARKET, BY USAGE
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY USAGE, 2017–2024 (USD MILLION)
    • WEBSITES
      • WEB-BASED CHATBOTS HELP UP-SELL AND CROSS-SELL PRODUCTS AND SERVICES TO DRIVE ADDITIONAL REVENUE
        • Table WEBSITES: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • CONTACT CENTERS
      • CHATBOTS IMPROVE CUSTOMER EXPERIENCE AND LOYALTY, OPERATIONAL METRICS, AND MULTIPLE INTERACTION CHANNELS IN CONTACT CENTERS
        • Table CONTACT CENTERS: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • SOCIAL MEDIA
      • INTEGRATION OF CHATBOTS WITH SOCIAL MEDIA NETWORK PLATFORMS EMPOWERS ORGANIZATIONS TO DELIVER FASTER AND PERSONALIZED EXPERIENCE TO CLIENTS
        • Table SOCIAL MEDIA: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • MOBILE PLATFORM
      • CHATBOTS IN MOBILE PLATFORM OFFER BETTER USER INTERFACE AND EXPERIENCE, 24/7 ASSISTANCE, AND INTERACTIVE EXPERIENCE IN HUMAN LANGUAGE
        • Table MOBILE PLATFORM: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
  • CHATBOT MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
    • LARGE ENTERPRISES
      • ABILITY TO HANDLE QUERIES IN MULTIPLE LANGUAGES TO INCREASE ADOPTION OF CHATBOTS AMONG LARGE ENTERPRISES
        • Table LARGE ENTERPRISES: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • CAPABILITY TO REDUCE TIME SPENT IN REPETITIVE TASKS TO ACCELERATE ADOPTION OF CHATBOTS
        • Table SMALL AND MEDIUM-SIZED ENTERPRISES: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
  • CHATBOT MARKET, BY APPLICATION
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
    • CUSTOMER SUPPORT
      • INCREASING ORGANIZATIONAL FOCUS TOWARD RAPID RESPONSE TO CUSTOMER QUERIES TO PAVE THE WAY FOR CHATBOT ADOPTION AMONG VARIOUS INDUSTRY VERTICALS
        • Table CUSTOMER SUPPORT: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • PERSONAL ASSISTANT
      • PERSONAL ASSISTANTS TO BECOME CRUCIAL TO SUPPORT BASIC APPLICATIONS
        • Table PERSONAL ASSISTANT: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • BRANDING AND ADVERTISEMENT
      • INCREASING NEED TO CREATE BRAND AWARENESS TO DRIVE ADOPTION OF CHATBOT SOLUTIONS
        • Table BRANDING AND ADVERTISEMENT: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • CUSTOMER ENGAGEMENT AND RETENTION
      • GROWING NEED TO DELIVER PERSONALIZED EXPERIENCE THROUGHOUT CUSTOMER JOURNEY TO DRIVE ADOPTION OF CUSTOMER ENGAGEMENT AND RETENTION APPLICATION
        • Table CUSTOMER ENGAGEMENT AND RETENTION: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • DATA PRIVACY AND COMPLIANCE
      • NEED FOR SAFEGUARDING CUSTOMER DATA TO CREATE DEMAND FOR COMPLIANCE TOOLS
        • Table DATA PRIVACY AND COMPLIANCE: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • ON-BOARDING AND EMPLOYEE ENGAGEMENT
      • USE OF CHATBOTS TO ENHANCE EFFICIENCY OF HR BUSINESS FUNCTION TO DRIVE ADOPTION OF ON-BOARDING AND EMPLOYEE ENGAGEMENT APPLICATION
        • Table ON-BOARDING AND EMPLOYEE ENGAGEMENT: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • OTHERS
      • Table OTHER APPLICATIONS: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
  • CHATBOT MARKET, BY VERTICAL
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • TECHNOLOGIES SUCH AS AI AND ML TO PROVIDE BANKING AND FINANCIAL INDUSTRY A PLATFORM FOR EXTENDED CUSTOMER ENGAGEMENT
        • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • RETAIL AND ECOMMERCE
      • CHATBOTS' GROWING USE FOR RETAINING CUSTOMERS, COLLECTING FEEDBACK, AND DRIVING SALES TO DRIVE THEIR ADOPTION IN RETAIL AND ECOMMERCE VERTICAL
        • Table RETAIL AND ECOMMERCE: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • HEALTHCARE
      • CHATBOTS ENABLE MEDICAL PROFESSIONALS TO MANAGE PATIENT DATA AND MEDICATION, HELP DURING EMERGENCIES, AND PROVIDE FIRST AID
        • Table HEALTHCARE: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • TRAVEL AND HOSPITALITY
      • CHATBOTS ENABLE ENHANCED GUEST OR PASSENGER SERVICES IN TRAVEL AND HOSPITALITY VERTICAL
        • Table TRAVEL AND HOSPITALITY: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • MEDIA AND ENTERTAINMENT
      • MULTIPLE INDUSTRY-DRIVEN CHATBOT INITIATIVES OF GOVERNMENTS TO DRIVE ADOPTION OF CHATBOT SOLUTIONS IN MEDIA AND ENTERTAINMENT VERTICAL
        • Table MEDIA AND ENTERTAINMENT: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • TELECOMMUNICATIONS
      • AI-ENABLED CHATBOTS WOULD HELP IMPROVE CONTACT CENTER EFFECTIVENESS AND INCREASE ROI IN THE TELECOMMUNICATIONS VERTICAL
        • Table TELECOMMUNICATIONS: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
    • OTHERS
      • Table OTHER VERTICALS: CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
  • CHATBOT MARKET, BY REGION
    • INTRODUCTION
      • Table CHATBOT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
      • Table CHATBOT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY SOLUTION, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY USAGE, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: CHATBOT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • UNITED STATES
        • Table UNITED STATES: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table UNITED STATES: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table UNITED STATES: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • CANADA
        • Table CANADA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table CANADA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table CANADA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • EUROPE
      • Table EUROPE: CHATBOT MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY SOLUTION, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017–2024 (USD MILLION)
      • Table EUROPE : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY USAGE, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • Table EUROPE: CHATBOT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • UNITED KINGDOM
        • Table UNITED KINGDOM: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table UNITED KINGDOM: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table UNITED KINGDOM: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • GERMANY
        • Table GERMANY: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table GERMANY: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table GERMANY: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • FRANCE
        • Table FRANCE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table FRANCE: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table FRANCE: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • REST OF EUROPE
        • Table REST OF EUROPE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table REST OF EUROPE: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table REST OF EUROPE: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • ASIA PACIFIC
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY SOLUTION, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY USAGE, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: CHATBOT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • CHINA
        • Table CHINA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table CHINA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table CHINA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • JAPAN
        • Table JAPAN: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table JAPAN: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table JAPAN: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • INDIA
        • Table INDIA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table INDIA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table INDIA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • SINGAPORE
        • Table SINGAPORE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table SINGAPORE: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table SINGAPORE: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • REST OF ASIA PACIFIC
        • Table REST OF ASIA PACIFIC: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table REST OF ASIA PACIFIC: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table REST OF ASIA PACIFIC: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY SOLUTION, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY USAGE, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • Table MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • MIDDLE EAST
        • Table MIDDLE EAST: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table MIDDLE EAST: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table MIDDLE EAST: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • AFRICA
        • Table AFRICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table AFRICA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table AFRICA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY SOLUTION, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA : CHATBOT MARKET SIZE, BY USAGE, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • Table LATIN AMERICA: CHATBOT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • BRAZIL
        • Table BRAZIL: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table BRAZIL: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table BRAZIL: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • MEXICO
        • Table MEXICO: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table MEXICO: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table MEXICO: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • REST OF LATIN AMERICA
        • Table REST OF LATIN AMERICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table REST OF LATIN AMERICA: CHATBOT MARKET SIZE, BY APPLICATION, 2017–2024 (USD MILLION)
        • Table REST OF LATIN AMERICA: CHATBOT MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • INTRODUCTION
    • COMPETITIVE LEADERSHIP MAPPING
      • VISIONARY LEADERS
      • INNOVATORS
      • DYNAMIC DIFFERENTIATORS
      • EMERGING COMPANIES
    • STRENGTH OF PRODUCT PORTFOLIO
    • BUSINESS STRATEGY EXCELLENCE
  • COMPANY PROFILES
    • INTRODUCTION
    • IBM
      • BUSINESS OVERVIEW
      • PLATFORMS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • NUANCE COMMUNICATIONS
      • BUSINESS OVERVIEW
      • PLATFORMS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • GOOGLE
      • BUSINESS OVERVIEW
      • PLATFORMS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • AWS
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • ARTIFICIAL SOLUTIONS
      • BUSINESS OVERVIEW
      • PLATFORMS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • INBENTA TECHNOLOGIES
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • [24]7.AI
      • BUSINESS OVERVIEW
      • PLATFORMS OFFERED
      • RECENT DEVELOPMENTS
    • CHATFUEL
      • BUSINESS OVERVIEW
      • PLATFORMS OFFERED
      • RECENT DEVELOPMENTS
    • AIVO
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
    • BOTSIFY
      • BUSINESS OVERVIEW
      • PLATFORMS OFFERED
    • PASSAGE AI
    • KORE.AI
    • KEYREPLY
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    • CONTUS
    • YELLOW MESSENGER
    • COGNICOR TECHNOLOGIES
    • CONVERSICA
    • GUPSHUP
    • KEVIT
    • YEKALIVA
  • APPENDIX
    • INDUSTRY EXCERPTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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