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Business Process as a Service (BPAAS) Market by Processes, By Solutions (Platform & Services), by Service Consumers (SMBs & Enterprises), by Deployment Models (Hosted & On-Premise), by Verticals and by Region - Global Forecasts to 2020

Business Process as a Service (BPAAS) Market by Processes, By Solutions (Platform & Services), by Service Consumers (SMBs & Enterprises), by Deployment Models (Hosted & On-Premise), by Verticals and by Region - Global Forecasts to 2020

The rise in adoption of digitization, automation, analytics, and mobility, which are supported by integrated BPaaS platforms, is one of the major drivers for the growth of the Business Process as a Service (BPaaS) market

The BPaaS market size is estimated to grow from USD 1.62 billion in 2015 to USD 4.71 billion by 2020, at an estimated CAGR of 23.7% from 2015 to 2020. The growth in the Business Process as a Service (BPaaS) market is driven by factors, such as rise in adoption of cloud-based BPaaS technology and digitization, automation, analytics and mobility techniques which is supported by integrated BPaaS platforms.

Human Resources Business Process as a Service (BPaaS) expected to be the largest segment during the forecast period
Globalization of markets has led to changing business needs, thus increasing the complexities of various business processes. Business Process as a Service (BPaaS) is aimed at automating business processes in order to create a virtualized workplace and offer easy access to information technology resources. BPaaS solutions support organizations across various verticals to effectively create a network among employees, partners, distributors, and suppliers, among others in the business ecosphere and deliver high value process outcomes.

Human resource (HR) services are adopted across different industry verticals. The increasing adoption of HR utilities is to reduce costs, maximize operational efficiency, and focus on strategic initiatives. HR functions in any organization include recruitment and resourcing, workforce administration, compensation & benefits, performance & learning, and payroll of employees. HR BPaaS processes bring rapid transformation in HR related work activities with the goal of minimizing manual workload, providing better service, and drastically reducing costs.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key individuals, C-level (60%), Director level (25%), and other executives (15%) in the Tier 1 (55%), Tier 2 (20%), and Tier 3 (25%) companies operational in the BPaaS market. The primary interviews were conducted worldwide covering regions of North America (20%), Europe (15%), APAC (10%), and RoW (30%).

The current trend in the BPaaS market is the increasing acceptance of technologies such as cloud computing, business analytics, social media platforms, and process automation software. These technologies contribute to cost reduction and efficient operations by restructuring the systems background, thereby regulating the technological environment on a unified, centralized platform. With this, new business process services are evolving, which will further integrate work with collaboration and automation via technology enablers and automation platforms. Some of the next generation technologies such as cloud, social tools, and analytics are effectively applied on business data to describe, predict, and improve business performance. The key BPaaS vendors and service providers profiled in the report are as follows:

1. Accenture (U.S.)
2. Cognizant Technologies (U.S.)
3. Capgemini (Germany)
4. CSC (U.S.)
5. Fujitsu Limited (Japan)
6. Genpact (U.S.)
7. IBM (U.S.)
8. Oracle (U.S.)
9. SAP (Germany)
10. Wipro (India)

The report will help the market leaders/new entrants in this market in the following ways:
1. This report segments the Business Process as a Service (BPaaS) market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments across the different solutions, verticals, service consumers, deployments, and regions.

2. The report helps stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.

3. This report will help stakeholders to better understand the competitor and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, newproduct develpoments, partnerships, and mergers & acquisitions.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
      • MARKETS COVERED
      • YEAR CONSIDERED FOR THE STUDY
    • CURRENCY
    • LIMITATIONS
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
      • BOTTOM-UP APPROACH
      • TOP-DOWN APPROACH
    • MARKET BREAKDOWN AND DATA TRIANGULATION
    • ASSUMPTIONS
  • EXECUTIVE SUMMARY
    • Table GLOBAL BPAAS MARKET SIZE AND GROWTH RATE, 2013-2020 (USD BILLION, Y-O-Y %)
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE BPAAS MARKET
    • HUMAN RESOURCE PROCESS MARKET, BY REGION
    • GLOBAL BPAAS MARKET
    • BPAAS MARKET POTENTIAL
    • PLATFORM SOLUTION MARKET, BY REGION
    • LIFECYCLE ANALYSIS, BY REGION (2015)
  • MARKET OVERVIEW
    • INTRODUCTION
    • EVOLUTION
    • MARKET SEGMENTATION
      • BY PROCESS
      • BY SOLUTION
      • BY SERVICE CONSUMER
      • BY DEPLOYMENT MODEL
      • BY VERTICAL
      • BY REGION
    • MARKET DYNAMICS
      • DRIVERS
        • Table BPAAS MARKET: DRIVERS SUMMARY
      • RESTRAINTS
        • Table GLOBAL BPAAS MARKET: RESTRAINTS SUMMARY
      • OPPORTUNITIES
        • Table GLOBAL BPAAS MARKET: OPPORTUNITIES SUMMARY
      • CHALLENGES
        • Table GLOBAL BPAAS MARKET: CHALLENGES SUMMARY
  • INDUSTRY TRENDS
    • INTRODUCTION
    • VALUE CHAIN ANALYSIS
    • PORTER'S FIVE FORCES ANALYSIS
      • THREAT OF NEW ENTRANTS
      • THREAT OF SUBSTITUTES
      • BARGAINING POWER OF SUPPLIERS
      • BARGAINING POWER OF BUYERS
      • INTENSITY OF COMPETITIVE RIVALRY
  • BPAAS MARKET ANALYSIS, BY PROCESS
    • INTRODUCTION
      • Table GLOBAL BPAAS MARKET, BY PROCESS (USD MILLION)
    • HUMAN RESOURCE
      • Table HUMAN RESOURCE: BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table HUMAN RESOURCE: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table HUMAN RESOURCE: BPAAS MARKET SIZE, BY REGION, 2013-2020(USD MILLION)
    • FINANCE & ACCOUNTING
      • Table FINANCE & ACCOUNTING: BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table FINANCE & ACCOUNTING: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table FINANCE & ACCOUNTING: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • MARKETING
      • Table MARKETING: BPAAS MARKET SIZE, BY SOLUTION , 2013-2020 (USD MILLION)
      • Table MARKETING: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table MARKETING: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • OPERATIONS
      • Table OPERATIONS: BPAAS MARKET SIZE, BY SOLUTION , 2013-2020 (USD MILLION)
      • Table OPERATIONS: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OPERATIONS: BPAAS MARKET SIZE, BY REGION, 2013-2020(USD MILLION)
    • SALES
      • Table SALES: BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table SALES: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table SALES: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
    • OTHERS
      • Table OTHERS: BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
      • Table OTHERS: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
      • Table OTHERS: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • BPAAS MARKET ANALYSIS, BY SOLUTION
    • INTRODUCTION
      • Table BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION)
    • PLATFORM SOLUTION
      • Table PLATFORMS: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table PLATFORMS: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • SERVICES SOLUTION
      • Table SERVICES: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table SERVICES: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • BPAAS MARKET ANALYSIS, BY DEPLOYMENT MODEL
    • INTRODUCTION
      • Table BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
    • HOSTED DEPLOYMENT MODEL
      • Table HOSTED DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table HOSTED DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
    • ON-PREMISE DEPLOYMENT MODEL
      • Table ON-PREMISE DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
      • Table ON-PREMISE DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
  • BPAAS MARKET ANALYSIS, BY SERVICE CONSUMER
    • INTRODUCTION
      • Table BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION)
    • ENTERPRISES SERVICE CONSUMERS
      • Table ENTERPRISES SERVICE CONSUMER: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table ENTERPRISES SERVICE CONSUMER: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
    • SMBS SERVICE CONSUMERS
      • Table SMBS SERVICE CONSUMER: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table SMBS SERVICE CONSUMER: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
  • BPAAS MARKET ANALYSIS, BY VERTICAL
    • INTRODUCTION
      • Table BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • BANKING, FINANCIAL SERVICE & INSURANCE (BFSI)
      • Table BFSI: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table BFSI: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION)
    • COMMUNICATION TECHNOLOGY
      • Table COMMUNICATION TECHNOLOGY: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table COMMUNICATION TECHNOLOGY: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION)
    • SUPPLY CHAIN & MANUFACTURING
      • Table SUPPLY CHAIN & MANUFACTURING: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table SUPPLY CHAIN & MANUFACTURING: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION)
    • CONSUMER GOODS & RETAIL
      • Table CONSUMER GOODS & RETAIL: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table CONSUMER GOODS & RETAIL: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION)
    • HEALTHCARE
      • Table HEALTHCARE: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table HEALTHCARE: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020(USD MILLION)
    • GOVERNMENT
      • Table GOVERNMENT: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION)
      • Table GOVERNMENT: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020(USD MILLION)
    • OTHERS
      • Table OTHERS: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020(USD MILLION)
      • Table OTHERS: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020(USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table BPAAS MARKET, BY REGION, 2013-2020 (USD MILLION)
    • NORTH AMERICA
      • Table NORTH AMERICA: BPAAS MARKET, BY PROCESS, 2013-2020 (USD MILLION)
      • Table NORTH AMERICA: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • EUROPE
      • Table EUROPE: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
      • Table EUROPE: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • ASIA-PACIFIC
      • Table APAC: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
    • MIDDLE EAST & AFRICA
      • Table MIDDLE EAST & AFRICA: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
      • Table MIDDLE EAST & AFRICA: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
    • LATIN AMERICA
      • Table LATIN AMERICA: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION)
      • Table LATIN AMERICA: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • COMPETITIVE SITUATION AND TRENDS
      • ACQUISITIONS
        • Table ACQUISITIONS, 2011-2015
      • PARTNERSHIPS, JOINT VENTURES & STRATEGIC ALLIANCES
        • Table PARTNERSHIPS, JOINT VENTURES, AND STRATEGIC ALLIANCES, 2011-2015
      • AGREEMENTS & CONTRACTS
        • Table AGREEMENT & CONTRACTS, 2011-2015
      • VENTURE CAPITAL
        • Table VENTURE CAPITAL FUNDING ANALYSIS, 2012-2015
  • COMPANY PROFILES
    • INTRODUCTION
    • ACCENTURE
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • COGNIZANT TECHNOLOGIES
      • BUSINESS OVERVIEW
      • PRODUCT MODELS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • CAPGEMINI
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • CSC
      • BUSINESS OVERVIEW
      • SOLUTIONS AND SERVICES
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • FUJITSU LIMITED
      • BUSINESS OVERVIEW
      • SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • GENPACT
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • IBM
      • BUSINESS OVERVIEW
      • PRODUCT & SOLUTION OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • ORACLE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SAP
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • WIPRO
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
  • APPENDIX
    • DISCUSSION GUIDE
    • INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS

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