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IT Services Global Industry Almanac 2014-2023

IT Services Global Industry Almanac 2014-2023

Summary

Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2014-18, and forecast to 2023). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.

Key Questions Answered -

  • What was the size of the global it services industry by value in 2018?
  • What will be the size of the global it services industry in 2023?
  • What factors are affecting the strength of competition in the global it services industry?
  • How has the industry performed over the last five years?
  • What are the main segments that make up the global it services industry?
Scope
  • Essential resource for top-line data and analysis covering the global it services industry. Includes industry size and segmentation data, textual and graphical analysis of industry growth trends and leading companies.
  • The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market and the infrastructure services market. Values include revenues generated from (a) signed deals that remain under contract and (b) new contracts signed within that particular calendar year.
  • The BPO services market is defined as the reveues from services related to the following segments: customer relationship management (CRM), finance and accounting, human resources, knowledge process outsourcing, and procurement and supply-chain.
  • The application services market is defined as the revenues from services related to the following segments: application development, application management and application performance monitoring.
  • The infrastructure services market is defined as the revenues from services related to the following segments: cloud computing, data center & hosting services, IT management, security and storage.
  • All currency conversions are at constant 2018 annual average exchange rates.
  • The global IT services industry had total revenues of $1,002.1bn in 2018, representing a compound annual growth rate (CAGR) of 13.8% between 2014 and 2018.
  • The infrastructure services segment was the industry's most lucrative in 2018, with total revenues of $600.8bn, equivalent to 59.9% of the industry's overall value
  • The Global IT services industry has been driven by leading countries in technology around the world, such as the US and Japan.
Reasons to buy
  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
  • Leading company profiles reveal details of key it services industry players’ global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the global it services industry with five year forecasts


EXECUTIVE SUMMARY
Market value
Market value forecast
Category segmentation
Geography segmentation
Introduction
What is this report about?
Who is the target reader?
How to use this report
Definitions
Global IT Services
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
IT Services in Asia-Pacific
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
IT Services in Europe
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
IT Services in France
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Germany
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Australia
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Brazil
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Canada
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in China
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in India
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Indonesia
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Italy
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Japan
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Mexico
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in The Netherlands
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in North America
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
IT Services in Russia
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Scandinavia
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
IT Services in Singapore
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in South Africa
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in South Korea
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Spain
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in Turkey
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in The United Kingdom
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
IT Services in The United States
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
Company Profiles
Leading Companies
Appendix
Methodology
About MarketLine
List of Tables
Table 1: Global IT services industry value: $ billion, 2014-18
Table 2: Global IT services industry category segmentation: $ billion, 2018
Table 3: Global IT services industry geography segmentation: $ billion, 2018
Table 4: Global IT services industry value forecast: $ billion, 2018-23
Table 5: Asia-Pacific IT services industry value: $ billion, 2014-18
Table 6: Asia-Pacific IT services industry category segmentation: $ billion, 2018
Table 7: Asia-Pacific IT services industry geography segmentation: $ billion, 2018
Table 8: Asia-Pacific IT services industry value forecast: $ billion, 2018-23
Table 9: Europe IT services industry value: $ billion, 2014-18
Table 10: Europe IT services industry category segmentation: $ billion, 2018
Table 11: Europe IT services industry geography segmentation: $ billion, 2018
Table 12: Europe IT services industry value forecast: $ billion, 2018-23
Table 13: France IT services industry value: $ billion, 2014-18
Table 14: France IT services industry category segmentation: $ billion, 2018
Table 15: France IT services industry geography segmentation: $ billion, 2018
Table 16: France IT services industry value forecast: $ billion, 2018-23
Table 17: France size of population (million), 2014-18
Table 18: France gdp (constant 2005 prices, $ billion), 2014-18
Table 19: France gdp (current prices, $ billion), 2014-18
Table 20: France inflation, 2014-18
Table 21: France consumer price index (absolute), 2014-18
Table 22: France exchange rate, 2014-18
Table 23: Germany IT services industry value: $ billion, 2014-18
Table 24: Germany IT services industry category segmentation: $ billion, 2018
Table 25: Germany IT services industry geography segmentation: $ billion, 2018
Table 26: Germany IT services industry value forecast: $ billion, 2018-23
Table 27: Germany size of population (million), 2014-18
Table 28: Germany gdp (constant 2005 prices, $ billion), 2014-18
Table 29: Germany gdp (current prices, $ billion), 2014-18
Table 30: Germany inflation, 2014-18
Table 31: Germany consumer price index (absolute), 2014-18
Table 32: Germany exchange rate, 2014-18
Table 33: Australia IT services industry value: $ million, 2014-18
Table 34: Australia IT services industry category segmentation: $ million, 2018
Table 35: Australia IT services industry geography segmentation: $ million, 2018
Table 36: Australia IT services industry value forecast: $ million, 2018-23
Table 37: Australia size of population (million), 2014-18
Table 38: Australia gdp (constant 2005 prices, $ billion), 2014-18
Table 39: Australia gdp (current prices, $ billion), 2014-18
Table 40: Australia inflation, 2014-18
Table 41: Australia consumer price index (absolute), 2014-18
Table 42: Australia exchange rate, 2014-18
Table 43: Brazil IT services industry value: $ million, 2014-18
Table 44: Brazil IT services industry category segmentation: $ million, 2018
Table 45: Brazil IT services industry geography segmentation: $ million, 2018
Table 46: Brazil IT services industry value forecast: $ million, 2018-23
Table 47: Brazil size of population (million), 2014-18
Table 48: Brazil gdp (constant 2005 prices, $ billion), 2014-18
Table 49: Brazil gdp (current prices, $ billion), 2014-18
Table 50: Brazil inflation, 2014-18
Table 51: Brazil consumer price index (absolute), 2014-18
Table 52: Brazil exchange rate, 2014-18
Table 53: Canada IT services industry value: $ million, 2014-18
Table 54: Canada IT services industry category segmentation: $ million, 2018
Table 55: Canada IT services industry geography segmentation: $ million, 2018
Table 56: Canada IT services industry value forecast: $ million, 2018-23
Table 57: Canada size of population (million), 2014-18
Table 58: Canada gdp (constant 2005 prices, $ billion), 2014-18
Table 59: Canada gdp (current prices, $ billion), 2014-18
Table 60: Canada inflation, 2014-18
List of Figures
Figure 1: Global IT services industry value: $ billion, 2014-18
Figure 2: Global IT services industry category segmentation: % share, by value, 2018
Figure 3: Global IT services industry geography segmentation: % share, by value, 2018
Figure 4: Global IT services industry value forecast: $ billion, 2018-23
Figure 5: Forces driving competition in the global IT services industry, 2018
Figure 6: Drivers of buyer power in the global IT services industry, 2018
Figure 7: Drivers of supplier power in the global IT services industry, 2018
Figure 8: Factors influencing the likelihood of new entrants in the global IT services industry, 2018
Figure 9: Factors influencing the threat of substitutes in the global IT services industry, 2018
Figure 10: Drivers of degree of rivalry in the global IT services industry, 2018
Figure 11: Asia-Pacific IT services industry value: $ billion, 2014-18
Figure 12: Asia-Pacific IT services industry category segmentation: % share, by value, 2018
Figure 13: Asia-Pacific IT services industry geography segmentation: % share, by value, 2018
Figure 14: Asia-Pacific IT services industry value forecast: $ billion, 2018-23
Figure 15: Forces driving competition in the IT services industry in Asia-Pacific, 2018
Figure 16: Drivers of buyer power in the IT services industry in Asia-Pacific, 2018
Figure 17: Drivers of supplier power in the IT services industry in Asia-Pacific, 2018
Figure 18: Factors influencing the likelihood of new entrants in the IT services industry in Asia-Pacific, 2018
Figure 19: Factors influencing the threat of substitutes in the IT services industry in Asia-Pacific, 2018
Figure 20: Drivers of degree of rivalry in the IT services industry in Asia-Pacific, 2018
Figure 21: Europe IT services industry value: $ billion, 2014-18
Figure 22: Europe IT services industry category segmentation: % share, by value, 2018
Figure 23: Europe IT services industry geography segmentation: % share, by value, 2018
Figure 24: Europe IT services industry value forecast: $ billion, 2018-23
Figure 25: Forces driving competition in the IT services industry in Europe, 2018
Figure 26: Drivers of buyer power in the IT services industry in Europe, 2018
Figure 27: Drivers of supplier power in the IT services industry in Europe, 2018
Figure 28: Factors influencing the likelihood of new entrants in the IT services industry in Europe, 2018
Figure 29: Factors influencing the threat of substitutes in the IT services industry in Europe, 2018
Figure 30: Drivers of degree of rivalry in the IT services industry in Europe, 2018
Figure 31: France IT services industry value: $ billion, 2014-18
Figure 32: France IT services industry category segmentation: % share, by value, 2018
Figure 33: France IT services industry geography segmentation: % share, by value, 2018
Figure 34: France IT services industry value forecast: $ billion, 2018-23
Figure 35: Forces driving competition in the IT services industry in France, 2018
Figure 36: Drivers of buyer power in the IT services industry in France, 2018
Figure 37: Drivers of supplier power in the IT services industry in France, 2018
Figure 38: Factors influencing the likelihood of new entrants in the IT services industry in France, 2018
Figure 39: Factors influencing the threat of substitutes in the IT services industry in France, 2018
Figure 40: Drivers of degree of rivalry in the IT services industry in France, 2018
Figure 41: Germany IT services industry value: $ billion, 2014-18
Figure 42: Germany IT services industry category segmentation: % share, by value, 2018
Figure 43: Germany IT services industry geography segmentation: % share, by value, 2018
Figure 44: Germany IT services industry value forecast: $ billion, 2018-23
Figure 45: Forces driving competition in the IT services industry in Germany, 2018
Figure 46: Drivers of buyer power in the IT services industry in Germany, 2018
Figure 47: Drivers of supplier power in the IT services industry in Germany, 2018
Figure 48: Factors influencing the likelihood of new entrants in the IT services industry in Germany, 2018
Figure 49: Factors influencing the threat of substitutes in the IT services industry in Germany, 2018
Figure 50: Drivers of degree of rivalry in the IT services industry in Germany, 2018
Figure 51: Australia IT services industry value: $ million, 2014-18
Figure 52: Australia IT services industry category segmentation: % share, by value, 2018
Figure 53: Australia IT services industry geography segmentation: % share, by value, 2018
Figure 54: Australia IT services industry value forecast: $ million, 2018-23
Figure 55: Forces driving competition in the IT services industry in Australia, 2018
Figure 56: Drivers of buyer power in the IT services industry in Australia, 2018
Figure 57: Drivers of supplier power in the IT services industry in Australia, 2018
Figure 58: Factors influencing the likelihood of new entrants in the IT services industry in Australia, 2018
Figure 59: Factors influencing the threat of substitutes in the IT services industry in Australia, 2018
Figure 60: Drivers of degree of rivalry in the IT services industry in Australia, 2018

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