Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.
Essential resource for top-line data and analysis covering the global it services industry. Includes industry size and segmentation data, textual and graphical analysis of industry growth trends and leading companies.
The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market, and the infrastructure services market.
The BPO services market is valued as the revenues accrued from the provision of client relationship management BPO, finance & accounting BPO, human resource outsourcing, knowledge process outsourcing, managed print services, procurement BPO, and vertical-specific BPO services.
The application services market is valued as the revenues accrued from the provision of application development, management, and testing services.
The infrastructure services market is valued as the revenues accrued from the provision of application hosting and data center services, hybrid and cloud services, co-location services, desktop support and mangement services, storage services and security services.
All currency conversions are at constant 2017 annual average exchange rates.
The global IT services industry generated revenues of $697.7bn in 2017, representative of a CAGR of 2.8% during 2013-2017.
Infrastructure services was the industry's most lucrative segment in 2017, with total revenues of $314.7bn, equivalent to 45.1% of the industry's overall value.
An increasing demand for the technology and expertise of service providers, alongside the implementation and development of emerging technologies such as big data, e-commerce, and the IoT will be key growth drivers.
Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
Leading company profiles reveal details of key it services industry players’ global operations and financial performance
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What was the size of the global it services industry by value in 2017?
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