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BPO Services in South Korea

BPO Services in South Korea

Summary

BPO Services in South Korea industry profile provides top-line qualitative and quantitative summary information including: market size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

synopsis

Essential resource for top-line data and analysis covering the South Korea bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.

Key Highlights

  • BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
  • The South Korean BPO Services market had total revenues of $3.2bn in 2017, representing a compound annual growth rate (CAGR) of 4.5% between 2013 and 2017.
  • The vertical-specific BPO segment was the market's most lucrative in 2017, with total revenues of $0.9bn, equivalent to 29.4% of the market's overall value.
  • In terms of the Asia-Pacific region, the South Korean market is well developed and comparable to the Australian market in terms of size.
Scope
  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in South Korea
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in South Korea
  • Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the South Korea bpo services market with five year forecasts
Reasons to buy
  • What was the size of the South Korea bpo services market by value in 2017?
  • What will be the size of the South Korea bpo services market in 2022?
  • What factors are affecting the strength of competition in the South Korea bpo services market?
  • How has the market performed over the last five years?
  • What are the main segments that make up South Korea's bpo services market?


Executive Summary 2
Market value 2
Market value forecast 2
Category segmentation 2
Geography segmentation 2
Market rivalry 2
Market Overview 7
Market definition 7
Market analysis 7
Market Data 9
Market value 9
Market Segmentation 10
Category segmentation 10
Geography segmentation 11
Market Outlook 12
Market value forecast 12
Five Forces Analysis 13
Summary 13
Buyer power 14
Supplier power 15
New entrants 16
Threat of substitutes 18
Degree of rivalry 19
Leading Companies 20
Accenture plc 20
CBRE Group, Inc. 24
TMF Group Holding B.V. 27
Macroeconomic Indicators 30
Country data 30
Methodology 32
Industry associations 33
Related MarketLine research 33
Appendix 34
About MarketLine 34
List of Tables
Table 1: South Korea bpo services market value: $ million, 2013-17
Table 2: South Korea bpo services market category segmentation: $ million, 2017
Table 3: South Korea bpo services market geography segmentation: $ million, 2017
Table 4: South Korea bpo services market value forecast: $ million, 2017-22
Table 5: Accenture plc: key facts
Table 6: Accenture plc: key financials ($)
Table 7: Accenture plc: key financial ratios
Table 8: CBRE Group, Inc.: key facts
Table 9: CBRE Group, Inc.: key financials ($)
Table 10: CBRE Group, Inc.: key financial ratios
Table 11: TMF Group Holding B.V.: key facts
Table 12: TMF Group Holding B.V.: key financials ($)
Table 13: TMF Group Holding B.V.: key financials (€)
Table 14: TMF Group Holding B.V.: key financial ratios
Table 15: South Korea size of population (million), 2013-17
Table 16: South Korea gdp (constant 2005 prices, $ billion), 2013-17
Table 17: South Korea gdp (current prices, $ billion), 2013-17
Table 18: South Korea inflation, 2013-17
Table 19: South Korea consumer price index (absolute), 2013-17
Table 20: South Korea exchange rate, 2013-17
List of Figures
Figure 1: South Korea bpo services market value: $ million, 2013-17
Figure 2: South Korea bpo services market category segmentation: % share, by value, 2017
Figure 3: South Korea bpo services market geography segmentation: % share, by value, 2017
Figure 4: South Korea bpo services market value forecast: $ million, 2017-22
Figure 5: Forces driving competition in the bpo services market in South Korea, 2017
Figure 6: Drivers of buyer power in the bpo services market in South Korea, 2017
Figure 7: Drivers of supplier power in the bpo services market in South Korea, 2017
Figure 8: Factors influencing the likelihood of new entrants in the bpo services market in South Korea, 2017
Figure 9: Factors influencing the threat of substitutes in the bpo services market in South Korea, 2017
Figure 10: Drivers of degree of rivalry in the bpo services market in South Korea, 2017
Figure 11: Accenture plc: revenues & profitability
Figure 12: Accenture plc: assets & liabilities
Figure 13: CBRE Group, Inc.: revenues & profitability
Figure 14: CBRE Group, Inc.: assets & liabilities
Figure 15: TMF Group Holding B.V.: revenues & profitability
Figure 16: TMF Group Holding B.V.: assets & liabilities

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