BPO Services in Russia industry profile provides top-line qualitative and quantitative summary information including: market size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Essential resource for top-line data and analysis covering the Russia bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.
BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
The Russian BPO Services market had total revenues of $701.2m in 2017, representing a compound annual growth rate (CAGR) of 4.8% between 2013 and 2017.
The vertical-specific BPO segment was the market's most lucrative in 2017, with total revenues of $188.1m, equivalent to 28.3% of the market's overall value.
The Russian market is quite small, compared to other European countries, but a more attractive business environment, highly skilled talent pool and relatively low operating costs have made it an attractive market for outsourcing and robust growth has occurred in recent years.
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Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
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What was the size of the Russia bpo services market by value in 2017?
What will be the size of the Russia bpo services market in 2022?
What factors are affecting the strength of competition in the Russia bpo services market?
How has the market performed over the last five years?
What are the main segments that make up Russia's bpo services market?