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Development of the Worldwide and Taiwanese Physical Retailer's E-commerce Business

Development of the Worldwide and Taiwanese Physical Retailer's E-commerce Business

The constant growth of the worldwide e-commerce market has prompted physical retailers worldwide to expand from their brick-and-mortar stores to e-commerce channels. The e-commerce trend has thus swept across the retail industry. This report analyzes worldwide leading physical retailers' development in online shopping services and mobile commerce while reflecting on Taiwanese retailers' e-commerce deployment.


  • SURVEY BACKGROUND
    • Selection of Brands
    • Types of Brand
      • Table Retail Brands by Category
  • ONLINE SHOPPING SERVICES
    • Over 80% of Retailers Providing Online Shopping Services
    • Multiple Delivery/Pick-up Services Using Existing Physical Channels
      • Home Delivery/Ship-to-your-door
      • Rush Delivery/Same-day Delivery
      • Click and Collect/Pay & Pickup
      • Reserve in Store
        • Table Physical Retailers' Delivery Services (in alphabetical order)
  • MOBILE COMMERCE
    • Nearly 90% Having Developed Own-branded Apps
      • Table Physical Retailers as Top 50 Mobile Merchants (by rank)
    • Versatile Services in Combination with Emerging Technologies
      • Mobile Shopping
      • Store Locator
      • Barcode Scanning
      • Image Search
      • Virtual Try-on with AR Technology
      • Value-added Tools
      • Price Comparison
  • TAIWANESE RETAILERS' DEVELOPMENT
    • Emergence of O2O in 2014
    • Main Services: Virtual Channels and Mobile Data
      • Integration of Physical Resources with Online Shops for Click and Collect Services
      • Versatile Services via Mobile Apps
        • Table Taiwanese Physical Retailers' E-commerce Development
  • MIC PERSPECTIVES
    • Physical Retailers' Increased Engagement in E-commerce
    • Development of O2O Requires Digital Thinking
    • Native E-commerce Vendors Beware of Intensified Competition
  • APPENDIX
    • Glossary of Terms
    • List of Companies

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