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National Express delivers six-figure revenue benefits with a self-service BI platform

National Express delivers six-figure revenue benefits with a self-service BI platform

This report examines the UK Coach division of National Express' initiative to deploy a self-service Business Intelligence (BI) platform based on technology from QlikView to help the company report on performance and drive real competitive advantage and customer insight for the business.

MWD case study reports are designed to help organisations considering or actively working with analytics software understand how others have worked to obtain benefits from analytics implementations, and how they have worked to overcome challenges that have arisen along the way. All MWD's case study reports follow a standard model, and are researched using a standard process which is driven by senior MWD analysts.


Case study key facts
Company background
Project background
Implementation characteristics and status
The approach
The results
Recommendations for adopters
Best practice insights

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