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North America Self Services Technology Market (2016-2022)

North America Self Services Technology Market (2016-2022)

In the current business scenario, consumers expect instant services, thereby opting for automated devices to reduce their manual operating tasks and avail faster services. Therefore, service providers are adopting automated devices that eventually minimize human errors and provide seamless performance. Transition or evolution of ordinary devices to fully automatic devices is driving the automation industry. Self-Service technology is a technological interface, allowing customers to avail service independent of the service provider. To help the customers make their transactions convenient, accurate and smooth, Self-Services technologies are replacing major face-to-face interactions with technologically advanced solutions. Customers, over the years have started using self-service technologies for hassle free and smooth transactions. This has increased the overall demand for these technologies, majorly in the developed countries such as U.S. Increasing demand for automated self-services technology, advancement in smartphone, easy accessibility paired with advancement in wireless communication are the major factors driving the world self-service technology market. In addition, rapidly growing retail sector would provide ample growth opportunity for the market. However, increasing security threats including information hacking and card skimming paired with strict government regulations regarding safety of customers’ data limits the revenue generation for the self-services technology market.

Factors such as technological advancements and emergence of new business models are some of the key factors contributing to the rapid growth of self-services technology in the North America Country. The growing demand of such technologies from retail, healthcare, entertainment and travel industry has made difficult for businesses to allocate salespeople and customer service representatives at all locations. Technologies such as ATMs, vending machines and kiosks are helping these sectors to provide better services to customers. The maximum installation of kiosks, approximately 65% is witnessed in the Country.

The North America self-services technology market is bifurcated based on type and solution type. Based on type, the report segments the market into vending machine, ATM and kiosks and based on solution types, into deployment and managed services. ATM dominated the North America self-service technology market and is expected to maintain its dominance throughout the forecast period. Kiosk and other self-service technology have enhanced the overall consumer satisfaction level. Within the vending machine type, the market is segmented into beverage, snacks, candy, gumball, cigarette and specialized vending machines. Conventional, brown label, white label, smart ATM and cash dispenser are the major types of ATM’s analyzed in the report. In addition, photo, DVD, ticketing, HR & employment, patient self-service, information providing and banking & financial among others are the various kiosks available in the market.

Further, for better analysis and penetration of self-service technology solutions the report bifurcate the North America self-service technology market into different countries including U.S., Canada, Mexico and rest of North America. In 2015, U.S. is estimated to dominate the North America self-services technology market and is expected to maintain its dominance throughout the forecast period.

Major players profiled in the report include KIOSK Information Systems Inc., HESS Cash Systems GmbH & Co. KG, NCR Corporation, Fujitsu Limited, Glory ltd., Azkoyen Group, Crane Co., Maas International B.V., Diebold, Incorporated and IBM Corporation.


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Research Methodology
Chapter 2. Executive Summary
Chapter 3. Market Overview
3.1 Introduction
3.2 Drivers for the Self-Services market
3.2.1 Growing Demand for high (Automated) self-service machines
3.2.2 Easy management of the machine
3.2.3 Increasing wireless communication
3.3 Restraints for the Self-Services market
3.3.1 Reduction of demand from developed or mature markets
3.3.2 Strict government regulations regarding security of information
3.4 Opportunity for the Self-Services market
3.4.1 Technological advancement in different end-user industry
3.4.2 Ever growing retail sector
Chapter 4. North America Self-Services Market
4.1 North America Self-Services Market, by Type
4.1.1 Vending Machine
4.1.2 ATM
4.1.3 Kiosks
4.2 North America Self-Services Market, by Solution Type
4.2.1 Self-Services Deployment Solutions
4.2.2 Self-Services Managed Services
Chapter 5. North America Vending Machine Market
5.1 Vending Machine Market, by Type
5.1.1 Beverage vending machine
5.1.2 Candy vending machine
5.1.3 Snacks vending machine
5.1.4 Gumball vending machine
5.1.5 Cigarette vending machine
5.1.6 Specialized vending machine
5.2 Vending Machine Market, by Solutions Type
5.2.1 Vending Machine Deployment Solutions
5.2.2 Vending Machine Managed Services
Chapter 6. North America Self-Services ATM Market by ATM Type
6.1 ATM Market, by Type
6.1.1 Conventional ATM
6.1.2 Brown label ATM
6.1.3 White label
6.1.4 Smart ATMs
6.1.5 Cash Dispenser
6.2 ATM Market, by Solutions Type
6.2.1 ATM Deployment Solutions
6.2.2 ATM Managed Services
Chapter 7. North America Self-Services Kiosk Market
7.1 Kiosks Market, by Type
7.1.1 Photo kiosks
7.1.2 DVD kiosks
7.1.3 Ticketing kiosks
7.1.4 HR & Employment kiosks
7.1.5 Patient self-service kiosks
7.1.6 Information providing kiosks
7.1.7 Banking & financial Kiosks
7.1.8 Other kiosks
7.2 Kiosks Market, by Solutions Type
7.2.1 Kiosks Deployment Solutions
7.2.2 Kiosks Managed Services
Chapter 8. Self-Services Vending Machine Market by Country
8.1 North America Self-Services Market
8.1.1 North America Self-Services Market, by Country
8.2 U.S. Self-Services Market
8.2.1 U.S. Self-Services Market, by Type
8.2.2 U.S. Vending Machine Market
8.2.2.1 U.S. Vending Machine Market, by Type
8.2.2.2 U.S. Vending Machine Market, by Solutions Type
8.2.3 U.S. ATM Market
8.2.3.1 U.S. ATM Market, by ATM Type
8.2.3.2 U.S. ATM Market, by Solutions Type
8.2.4 U.S. Kiosks Market
8.2.4.1 U.S. Kiosks Market, by Type
8.2.4.2 U.S. Kiosks Market, by Solutions Type
8.3 Canada Self-Services Market
8.3.1 Canada Self-Services Market, by Type
8.3.2 Canada Vending Machine Market
8.3.2.1 Canada Vending Machine Market, by Type
8.3.2.2 Canada Vending Machine Market, by Solutions Type
8.3.3 Canada ATM Market
8.3.3.1 Canada ATM Market, by ATM Type
8.3.3.2 Canada ATM Market, by Solutions Type
8.3.4 Canada Kiosks Market
8.3.4.1 Canada Kiosks Market, by Type
8.3.4.2 Canada Kiosks Market, by Solutions Type
8.4 Mexico Self-Services Market
8.4.1 Mexico Self-Services Market, by Type
8.4.2 Mexico Vending Machine Market
8.4.2.1 Mexico Vending Machine Market, by Type
8.4.2.2 Mexico Vending Machine Market, by Solutions Type
8.4.3 Mexico ATM Market
8.4.3.1 Mexico ATM Market, by ATM Type
8.4.3.2 Mexico ATM Market, by Solutions Type
8.4.4 Mexico Kiosks Market
8.4.4.1 Mexico Kiosks Market, by Type
8.4.4.2 Mexico Kiosks Market, by Solutions Type
8.5 Rest of North America Self-Services Market
8.5.1 Rest of North America Self-Services Market, by Type
8.5.2 Rest of North America Vending Machine Market
8.5.2.1 Rest of North America Vending Machine Market, by Type
8.5.2.2 Rest of North America Vending Machine Market, by Solutions Type
8.5.3 Rest of North America ATM Market
8.5.3.1 Rest of North America ATM Market, by ATM Type
8.5.3.2 Rest of North America ATM Market, by Solutions Type
8.5.4 Rest of North America Kiosks Market
8.5.4.1 Rest of North America Kiosks Market, by Type
8.5.4.2 Rest of North America Kiosks Market, by Solutions Type
Chapter 9. Company Profiles
9.1 KIOSK Information Systems Inc.
9.1.1 Company overview
9.1.2 Financial Analysis
9.2 NCR Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.3 HESS Cash Systems GmbH & Co. KG
9.3.1 Company Overview
9.3.2 Financial Analysis
9.4 Fujitsu Limited
9.4.1 Company Overview
9.4.2 Financial Analysis
9.5 Glory ltd.
9.5.1 Company Overview
9.5.2 Financial Analysis
9.6 Azkoyen Group
9.6.1 Company Overview
9.6.2 Financial Analysis
9.7 Crane Co.
9.7.1 Company Overview
9.7.2 Financial Analysis
9.8 Maas International B.V.
9.8.1 Company Overview
9.8.2 Financial Analysis
9.9 Diebold, Incorporated
9.9.1 Company Overview
9.9.2 Financial Analysis
9.1 IBM Corporation
9.10.1 Company Overview
9.10.2 Financial Analysis
List of Tables
TABLE 1 North America Self-Services Market by Type, USD Million, (2012-2015)
TABLE 2 North America Self-Services Market by Type, USD Million, (2016-2022)
TABLE 3 North America Vending Machine Market by Country, USD Million, (2012-2015)
TABLE 4 North America Vending Machine Market by Country, USD Million, (2016-2022)
TABLE 5 North America ATM Market by Country, USD Million, (2012-2015)
TABLE 6 North America ATM Market by Country, USD Million, (2016-2022)
TABLE 7 North America kiosks Market by Country, USD Million, (2012-2015)
TABLE 8 North America kiosks Market by Country, USD Million, (2016-2022)
TABLE 9 North America self-services Market, by solutions type, USD Million, (2012-2015)
TABLE 10 North America self-services Market, by solutions type, USD Million, (2016-2022)
TABLE 11 North America self-services deployment Market by Region, USD Million, (2012-2015)
TABLE 12 North America self-services deployment Market by Region, USD Million, (2016-2022)
TABLE 13 North America self-services Managed Services Market by Region, USD Million, (2012-2015)
TABLE 14 North America self-services Managed Services Market by Region, USD Million, (2012-2015)
TABLE 15 North America self-services Managed Services Market by Region, USD Million, (2016-2022)
TABLE 16 North America Vending Machine Market by Type, USD Million, (2012-2015)
TABLE 17 North America Vending Machine Market by Type, USD Million, (2016-2022)
TABLE 18 North America beverage vending machine market by Country, USD Million, (2012-2015)
TABLE 19 North America beverage vending machine market by Country, USD Million, (2016-2022)
TABLE 20 North America candy vending machine market by Country, USD Million, (2012-2015)
TABLE 21 North America candy vending machine market by Country, USD Million, (2016-2022)
TABLE 22 North America snacks vending machine market by Country, USD Million, (2012-2015)
TABLE 23 North America snacks vending machine market by Country, USD Million, (2016-2022)
TABLE 24 North America gumball vending machine market by Country, USD Million, (2012-2015)
TABLE 25 North America gumball vending machine market by Country, USD Million, (2016-2022)
TABLE 26 North America cigarette vending machine market by Country, USD Million, (2012-2015)
TABLE 27 North America cigarette vending machine market by Country, USD Million, (2016-2022)
TABLE 28 North America Specialized vending machine Market by Country, USD Million, (2012-2015)
TABLE 29 North America Specialized vending machine Market by Country, USD Million, (2016-2022)
TABLE 30 North America vending machine Market, by solutions type, USD Million, (2012-2015)
TABLE 31 North America vending machine Market, by solutions type, USD Million, (2016-2022)
TABLE 32 North America vending machine deployment Market by Country, USD Million, (2012-2015)
TABLE 33 North America vending machine deployment Market by Country, USD Million, (2016-2022)
TABLE 34 North America vending machine managed services Market by Country, USD Million, (2012-2015)
TABLE 35 North America vending machine managed services Market by Country, USD Million, (2016-2022)
TABLE 36 North America ATM Market by ATM type, USD Million, (2012-2015)
TABLE 37 North America ATM Market by ATM type, USD Million, (2016-2022)
TABLE 38 North America Conventional ATM market by Country, USD Million, (2012-2015)
TABLE 39 North America Conventional ATM market by Country, USD Million, (2016-2022)
TABLE 40 North America Brown label ATM Market by Country, USD Million, (2012-2015)
TABLE 41 North America Brown label ATM Market by Country, USD Million, (2016-2022)
TABLE 42 North America White label ATM Market by Country, USD Million, (2012-2015)
TABLE 43 North America White label ATM Market by Country, USD Million, (2016-2022)
TABLE 44 North America Smart ATMs Market by Country, USD Million, (2012-2015)
TABLE 45 North America Smart ATMs Market by Country, USD Million, (2016-2022)
TABLE 46 North America cash dispenser Market by Country, USD Million, (2012-2015)
TABLE 47 North America cash dispenser Market by Country, USD Million, (2016-2022)
TABLE 48 North America ATM Market, by solutions type, USD Million, (2012-2015)
TABLE 49 North America ATM Market, by solutions type, USD Million, (2016-2022)
TABLE 50 North America ATM deployment Market by Country, USD Million, (2012-2015)
TABLE 51 North America ATM deployment Market by Country, USD Million, (2016-2022)
TABLE 52 North America ATM managed services Market by Country, USD Million, (2012-2015)
TABLE 53 North America ATM managed services Market by Country, USD Million, (2016-2022)
TABLE 54 North America Self-Services Market by type, USD Million, (2012-2015)
TABLE 55 North America kiosks Market by type, USD Million, (2016-2022)
TABLE 56 North America Photo kiosks market by Country, USD Million, (2012-2015)
TABLE 57 North America Photo kiosks market by Country, USD Million, (2016-2022)
TABLE 58 North America DVD kiosks Market by Country, USD Million, (2012-2015)
TABLE 59 North America DVD kiosks Market by Country, USD Million, (2016-2022)
TABLE 60 North America Ticketing kiosks market by Country, USD Million, (2012-2015)
TABLE 61 North America Ticketing kiosks market by Country, USD Million, (2016-2022)
TABLE 62 North America HR & Employment kiosks Market by Country, USD Million, (2012-2015)
TABLE 63 North America HR & EMPLOYMENT KIOSKS Market by Country, USD Million, (2016-2022)
TABLE 64 North America Patient self-service kiosks market by Country, USD Million, (2012-2015)
TABLE 65 North America Patient self-service kiosks market by Country, USD Million, (2016-2022)
TABLE 66 North America Information providing kiosks Market by Country, USD Million, (2012-2015)
TABLE 67 North America Information providing kiosks Market by Country, USD Million, (2016-2022)
TABLE 68 North America banking & finance kiosks Market by Country, USD Million, (2012-2015)
TABLE 69 North America banking & finance kiosks Market by Country, USD Million, (2016-2022)
TABLE 70 North America other kiosks Market by Country, USD Million, (2012-2015)
TABLE 71 North America other kiosks Market by Country, USD Million, (2016-2022)
TABLE 72 North America kiosks Market, by solutions type, USD Million, (2012-2015)
TABLE 73 North America kiosks Market, by solutions type, USD Million, (2016-2022)
TABLE 74 North America kiosks deployment Market by Country, USD Million, (2012-2015)
TABLE 75 North America kiosks deployment Market by Country, USD Million, (2016-2022)
TABLE 76 North America kiosks managed services Market by Country, USD Million, (2012-2015)
TABLE 77 North America kiosks managed services Market by Country, USD Million, (2016-2022)
TABLE 78 North America self-services Market by Country, USD Million, (2012-2015)
TABLE 79 North America self-services Market by Country, USD Million, (2016-2022)
TABLE 80 U.S. Self-Services Market by Type, USD Million, (2012-2015)
TABLE 81 U.S. Self-Services Market by Type, USD Million, (2016-2022)
TABLE 82 U.S. Vending Machine Market by Type, USD Million, (2012-2015)
TABLE 83 U.S. Vending Machine Market by Type, USD Million, (2016-2022)
TABLE 84 U.S. vending machine Market, by solutions type, USD Million, (2012-2015)
TABLE 85 U.S. vending machine Market, by solutions type, USD Million, (2016-2022)
TABLE 86 U.S. ATM Market by ATM type, USD Million, (2012-2015)
TABLE 87 U.S. ATM Market by ATM type, USD Million, (2016-2022)
TABLE 88 U.S. ATM Market, by solutions type, USD Million, (2012-2015)
TABLE 89 u.s. ATM Market, by solutions type, USD Million, (2016-2022)
TABLE 90 u.s. kiosks Market by type, USD Million, (2012-2015)
TABLE 91 u.s. kiosks Market by type, USD Million, (2016-2022)
TABLE 92 U.S. kiosks Market, by solutions type, USD Million, (2012-2015)
TABLE 93 u.s. kiosks Market, by solutions type, USD Million, (2016-2022)
TABLE 94 CANADA Self-Services Market by Type, USD Million, (2012-2015)
TABLE 95 CANADA Self-Services Market by Type, USD Million, (2016-2022)
TABLE 96 CANADA Vending Machine Market by Type, USD Million, (2012-2015)
TABLE 97 CANADA Vending Machine Market by Type, USD Million, (2016-2022)
TABLE 98 CANADA vending machine Market, by solutions type, USD Million, (2012-2015)
TABLE 99 CANADA vending machine Market, by solutions type, USD Million, (2016-2022)
TABLE 100 CANADA ATM Market by ATM type, USD Million, (2012-2015)
TABLE 101 CANADA ATM Market by ATM type, USD Million, (2016-2022)
TABLE 102 CANADA ATM Market, by solutions type, USD Million, (2012-2015)
TABLE 103 canada ATM Market, by solutions type, USD Million, (2016-2022)
TABLE 104 canada kiosks Market by type, USD Million, (2012-2015)
TABLE 105 Canada kiosks Market by type, USD Million, (2016-2022)
TABLE 106 CANADA kiosks Market, by solutions type, USD Million, (2012-2015)
TABLE 107 canada kiosks Market, by solutions type, USD Million, (2016-2022)
TABLE 108 MEXICO Self-Services Market by Type, USD Million, (2012-2015)
TABLE 109 MEXICO Self-Services Market by Type, USD Million, (2016-2022)
TABLE 110 MEXICO Vending Machine Market by Type, USD Million, (2012-2015)
TABLE 111 MEXICO Vending Machine Market by Type, USD Million, (2016-2022)
TABLE 112 MEXICO vending machine Market, by solutions type, USD Million, (2012-2015)
TABLE 113 MEXICO vending machine Market, by solutions type, USD Million, (2016-2022)
TABLE 114 MEXICO ATM Market by ATM type, USD Million, (2012-2015)
TABLE 115 MEXICO ATM Market by ATM type, USD Million, (2016-2022)
TABLE 116 MEXICO ATM Market, by solutions type, USD Million, (2012-2015)
TABLE 117 Mexico ATM Market, by solutions type, USD Million, (2016-2022)
TABLE 118 Mexico kiosks Market by type, USD Million, (2012-2015)
TABLE 119 mexico kiosks Market by type, USD Million, (2016-2022)
TABLE 120 MEXICO kiosks Market, by solutions type, USD Million, (2012-2015)
TABLE 121 Mexico kiosks Market, by solutions type, USD Million, (2016-2022)
TABLE 122 REST OF NORTH AMERICA Self-Services Market by Type, USD Million, (2012-2015)
TABLE 123 REST OF NORTH AMERICA Self-Services Market by Type, USD Million, (2016-2022)
TABLE 124 REST OF NORTH AMERICA Vending Machine Market by Type, USD Million, (2012-2015)
TABLE 125 REST OF NORTH AMERICA Vending Machine Market by Type, USD Million, (2016-2022)
TABLE 126 REST OF NORTH AMERICA vending machine Market, by solutions type, USD Million, (2012-2015)
TABLE 127 REST OF NORTH AMERICA vending machine Market, by solutions type, USD Million, (2016-2022)
TABLE 128 REST OF NORTH AMERICA ATM Market by ATM type, USD Million, (2012-2015)
TABLE 129 REST OF NORTH AMERICA ATM Market by ATM type, USD Million, (2016-2022)
TABLE 130 REST OF NORTH AMERICA ATM Market, by solutions type, USD Million, (2012-2015)
TABLE 131 Rest of North America ATM Market, by solutions type, USD Million, (2016-2022)
TABLE 132 Rest of North America kiosks Market by type, USD Million, (2012-2015)
TABLE 133 Rest of North America kiosks Market by type, USD Million, (2016-2022)
TABLE 134 REST OF NORTH AMERICA kiosks Market, by solutions type, USD Million, (2012-2015)
TABLE 135 Rest of North America kiosks Market, by solutions type, USD Million, (2016-2022)
TABLE 136 KIOSK Information Systems Inc., Key information
TABLE 137 NCR Corporation Key information
TABLE 138 Balance Sheet NCR Corporation
TABLE 139 HESS Cash Systems GmbH & Co. KG, Key information
TABLE 140 Fujitsu Limited KEY INFORMATION
TABLE 141 Balance Sheet Fujitsu Limited
TABLE 142 Glory ltd., Key information
TABLE 143 Balance Sheet Glory ltd.
TABLE 144 Azkoyen Group Key information
TABLE 145 Balance Sheet Azkoyen Group
TABLE 146 Crane Co., Key Information
TABLE 147 Balance Sheet Crane Co.
TABLE 148 Maas International B.V., Key information
TABLE 149 Diebold, Incorporated key Information
TABLE 150 Balance Sheet Diebold, Incorporated
TABLE 151 IBM Corporation key Information
TABLE 152 Balance Sheet IBM Corporation

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