In an effort to communicate with consumers, different types of interactive screens are invented and installed in various locations. Kiosks have enhanced consumer experience, and are driving the self-service technology providers to introduce technologically advanced kiosk at reasonable prices. These kiosks are installed at the retail stores, airport and government organizations in order to increase the number of customers served per day. This would enhance revenue generating opportunities for the companies and industries, thereby increasing customer satisfaction and radically driving down the cost per customer.
Factors such as technological advancements and emergence of new business models are some of the key factors that have contributed in to the rapid growth of self-services technology, including kiosk in this region. The growing demand from retail, healthcare, entertainment and travelling would make allocating salespeople and customer service representatives a serious constraint for businesses, and eventually will lead to adopting Kiosks to server customers in such high net worth sectors. Nevertheless, information hacking would act as the major restraining factor for the growth of the kiosk market.
North American Kiosk market is segmented into Photo, DVD, HR and Employment, Information Providing, Banking and financial among others. Banking & financial kiosk is expected to register a highest CAGR during the forecast period. Based on the solution type, the market is segmented into deployment type and managed services. The report further highlights the market penetration of kiosks in different North American countries including U.S., Canada, Mexico and rest of North America.
The report covers the analysis of key stake holders of the North American kiosk market. Key companies profiled in the report include Kiosk information Systems, Inc., Honeywell International, Inc., NCR Corporation, Fujitsu Limited, Diebold, Inc., Hitachi Ltd.