Answering Services - US Industry Market Research Report (Covers 2010-2023)
The 2019 Answering Services Market Research Report is an in-depth assessment of the industry in the U.S. with over 100+ data sets covering 2010-2023.
The Answering Services industry includes companies primarily engaged in answering telephone calls and relaying messages to clients.
This report aggregately covers: Answering services, telephone : Message services, telephone answering : Telephone answering services : Voice mailbox services : Wakeup call services.
Our analysts created the report utilizing extensive business surveys and econometrics. Professionals utilize this report for market sizing, growth planning, benchmarking, due diligence, cost-cutting, strategic planning, understanding industry dynamics, evaluating opportunities, forecasting, streamlining, and gap analysis. The report includes insightful industry data sets such as historical and forecasted industry sales, operating expense details, product line breakdown, BCG matrix, financial ratios, benchmarks, payroll, state statistics, profitability, organizational analysis, revenue per employee, price inflation, consolidation analysis, firm dynamics, pay ranges for different roles, firm size data, employment, data by state, and much more.
Below are select highlights from the report:
In 2018, industry sales were $2.7 billion
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Over the past 3 years, the industry has grown at an annual rate of 6.7%
The report has historical, annual and forecasted growth rates
There are 1,300 companies in the industry
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SALES PER COMPANY
In 2018, the average sales per company was $1.9 million
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INFLATION & PRICING
2019 forecasted inflation is 3.4%
The report has historicals, 4 years of monthly figures, and the 5-year forecast
For unprofitable companies, the average net loss is -9.4%
The report has more on market and profitability dynamics
Employee productivity is $64,209
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2.4% of expenses is spent on health insurance
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In 2018, industry operating expenses grew 4.6%
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In 2018, payroll per employee was $32,285
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PAYROLL BY STATE
California averages $35,675 in payroll per employee
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JOB CATEGORIZATION BENCHMARKS
2.1% of employees in the industry are in management positions
Benchmark against 13 other job categories
JOB CATEGORIZATION PAY RANGES
The average industry hourly pay for office and administrative jobs is $14.47
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The above highlights represent a small fraction of what you will find in this report.
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