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The U.S. Market for Urgent Care Centers, 2013 to 2017

The U.S. Market for Urgent Care Centers

Urgent care centers are an increasingly important part of the provision of healthcare in the United States. The urgent care business model involves providing a complete grouping of services of primary care, along with injury treatment and imaging diagnostics. Convenient hours of operations are essential to the model of urgent care centers. Some urgent cares open as early as 7 a.m. or 8 a.m. and in turn close at 8-10 p.m. at night.

With a demand in healthcare to lower unneeded emergency room visits and reduce the crowd of patients expected due to the ACA and other legislation, urgent care could play a decisive role in the healthcare system.

Business planners in healthcare with hospitals or physician offices as clients should also consider this critical use area. Kalorama's study, The U.S. Market for Urgent Care Centers, presents Kalorama's analysis of today's market and the next opportunity for these centers. The report describes center location growth, and the market for services performed by urgent care centers.

As part of its analysis, the report provides the following data:

IVD Sales to Urgent Care Centers (Clinical Chemistry, Complete Blood Count, Cholesterol/Lipids, Hep Function, Glucose, HbA1c, Flu, Preg/LH, Urinalysis, HIV, Allergy, Strep, Drugs of Abuse, Cardiac Markers, Coagulation PT, Anemia, Other)

Overall Market for Urgent Care 2013-2018

Survey of Consumers Who Have Visited an Urgent Care Clinic Breakout of Urgent Care Revenues by Type (Anxiety/Mental Disorder, Respiratory, Stomach/Nausea, Skin, Fracture, Lacerations/Wounds, Cold/Flu, Lab, Pharmacy, X-Ray/Imaging, Vaccine, Allergies, Membership Fees, Aesthetic/Spa, Burn, Eye Treatment, Earache, Physical Therapy, Other)

X-Ray and Other Imaging Sales to Urgent Care Centers
Prescriptions Written by Urgent Care Centers
Vaccinations Performed by Urgent Care Centers

Kalorama's survey of urgent care consumers provided a critical foundation for this report. 2,000 adults were queried for the survey. In addition, data for this study was gathered from a wide variety of published sources including company reports, catalogs, materials and public filings; government documents; trade journals; newspapers and business press; analysts’ reports and other sources.


  • Executive Summary
    • GROWTH IN URGENT CARE CENTERS
      • Limiters
    • THE NEED FOR URGENT CARE
    • CONSUMER FEEDBACK
    • URGENT CARE CENTER MARKET
    • OPPORTUNITY FOR SUPPLIERS IMAGING, IVD, PHARMACEUTICAL
    • SCOPE AND METHODOLOGY
    • CONCLUSIONS
  • Issues and Trends in Urgent Care
    • THE COSTLY AND OVERCROWDED EMERGENCY DEPARTMENT
      • ER Costs vs. Urgent Care Costs
        • Table Typical ER versus Urgent Care Cost, Selective Procedures (in $)
    • URGENT CARE CLINIC BUSINESSMODEL
      • Investment
        • Table Type of Staff Employed
      • Ownership
      • Services
      • Payment Sources for UCCs
      • Urgent Care Hours
    • AMACONCERNS ABOUT URGENT CARE SAVINGS
    • OTHER PROVIDER HOURS
    • PATIENT VISIT TRENDS
    • AFFORDABLE CARE ACT
    • DOCTOR WAITING ROOM TIMES
    • HOSPITAL-OWNED URGENT CARE
    • EMR USAGE AT URGENT CARE CENTERS
      • Table Use of Health Information Technology, NIH Study
    • MENTAL ILLNESS
    • INSURANCE POLICIES TO ENCOURAGE URGENT CARE USAGE
    • PHYSICIAN SHORTAGE
  • Urgent Center User Survey
    • OVERVIEW AND METHODOLOGY
  • Market Analysis
    • CENTER GROWTH FORECAST
    • URGENT CLINIC SALES FORECASTS
      • Table The U.S. Market for Urgent Care Center Services, 2011-2017
      • Urgent Care Sales by Type of Visit
        • Table Urgent Care Market by Procedure, 2013 and 2017 (Anxiety/Mental Disorder, Respiratory, Stomach/Nausea, Skin, Fracture, Lacerations/Wounds, Cold/Flu, Lab, Pharmacy, X-Ray/Imaging, Vaccine, Allergies, Membership Fees, Aesthetic/Spa, Burn, Eye Treatment, Earache, Physical Therapy, Other)
    • IMAGING EQUIPMENT SALES TO URGENT CARE CENTERS
      • Table Imaging Sales to Urgent Care Centers, 2013 and 2017 (X-Ray, Ultrasound, CT)
    • DIAGNOSTICS TEST SALES TO URGENT CARE CENTERS
      • Table Diagnostic Sales to Urgent Care Centers, 2013 and 2017 (Chemistry Panels, Complete Blood Count, Cholesterol/Lipids, Hep Function, Glucose, HbA1c, Flu, Preg/LH, Urinalysis, HIV, Allergy, Strep, Drugs of Abuse, Cardiac Markers, Coagulation PT, Anemia, Other) ($ millions)
      • Clinical Chemistry
      • Lipids/Cholesterol
      • Pregnancy Ovulation
      • Urinalysis
      • Drugs of Abuse/Therapeutic Drug Monitoring
      • Diabetes
      • HIV POC Testing
      • Influenza
    • PRESCRIPTION DRUGS
      • Table Prescriptions Written at Urgent Care Centers by Type, 2012 and 2017 (Antibiotic, Flu, Painkiller, Asthma, Pres. Cough, Steroid, Others) (millions of prescriptions)
      • Table Commonly Prescribed Pharmaceuticals in Urgent Care Centers
    • VACCINES
      • Table Vaccinations Given at Urgent Care Clinics, 2012 and 2017 (Flu, Child Immunizations, Tetanus, Hep) (millions)
  • Company Profiles
    • AMERICAN FAMILY CARE
      • Initial Investment
      • Ongoing Royalty
      • Net Worth Requirements
      • Converting an Existing Urgent Care Facility
      • Multi-Unit Purchases
    • AURORA URGENT CARE
    • CARENOW
    • CARESPOT
    • CONCENTRA
    • DIGNITY HEALTHCARE
    • DOCTORS CARE
    • FASTMED
    • INTERMOUNTAIN INSTACARE
    • MEDEXPRESS URGENT CARE
    • NEXTCARE
    • PATIENT FIRST
    • U.S. HEALTHWORKS

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