The Market for Urgent Care Centers

The Market for Urgent Care Centers

With a demand in healthcare to lower unneeded emergency room visits and provide more options for patients, more and more customers will seek urgent care in the coming years. This report will provide marketers and business planners with the important data they need on this emerging channel of business. Kalorama has covered the urgent care trend with estimates of its impact on IVD and imaging since 2013.

This Kalorama Information report, The Market for Urgent Care Centers, is a detailed look at the current state of these healthcare outlets, including the number of locations, expected growth and revenues. Revenues in this report are segmented by the reason for visit to the UCC and are forecasted to 2023.

Profiles of operators and market share is provided. As urgent care centers are an important target market for pharmaceutical and IVD companies, the market opportunity for these supplier companies is provided.

As part of its coverage, this report provides:

  • Urgent Care Center Concept
  • Healthcare Insurance Trends, Out-of-Pocket Spending Trends
  • Number of Locations and Forecasts
  • Key Trends in Urgent Care 2019
  • Market Size and Forecasts
  • Supplier Sales to Urgent Care Centers
  • Point-of-Care Tests
  • Immunoassays and Clinical Chemistry
  • Imaging Equipment
  • Vaccines
  • Company Profiling and Major Chain Revenues
Company Coverage

Profiles for the following companies are provided:
  • American Family Care
  • Aurora Urgent Care
  • Bellin Health
  • Care Now
  • Carespot
  • CityMD
  • Concentra
  • Dignity Healthcare
  • Doctors Care
  • FastMed
  • Fast Pace Urgent Care
  • GoHealth Urgent Care
  • MD Now
  • MedExpress Urgent Care
  • MedPost Urgent Care
  • NextCare
  • Patient First
  • Physicians Immediate Care
  • U.S. Healthworks


  • Executive Summary
    • The High Cost of Care in the US
    • Urgent Care Centers and the Road to Growth
      • Visits Continue Strong
      • Key Takeaways
        • Table US Market for Urgent Care Center Revenue 2018, 2021, 2023 ($billions)
    • Scope and Methodology
  • Introduction
    • A Patch Work System
      • Public and Private Care
      • Commercial vs. Private Insurance
      • Intermediaries
      • Preventive Care
      • Underinsurance and Financial Stress
      • US Health System Advantages and Disadvantages
      • Rising Costs
      • Inconsistent Quality of Care
        • Table Unnecessary Deaths Resulting From Variations in Healthcare Quality, by Condition
      • Quest to Improve Health
      • Fixing the System
      • Payouts: Private Insurance and Medicare
      • Rise of Clinics – Retail
      • Urgent Care Clinic Evolution
        • Table Urgent Care Centers vs. Retail Clinics and Physician Practices
      • Integral Component of Healthcare
      • Business Model
      • Established Criteria
      • Characteristics
      • Investment
      • Niche Market Focus
        • Table Leading Patient Presentations in Urgent Care
      • Mental Health
      • System of Payment
        • Table Patient Insurance Profile
      • Growth versus Emergency Rooms
        • Table Urgent Care Centers Compared with General Practitioners, Retail Clinics and Emergency Rooms
        • Table Visits to Different Healthcare Providers, by Age
      • Insurers Push Transformation
      • Issues and Trends
      • Generating Competition
      • Labor Shortage
      • Accreditation
  • Out of Pocket Expenses
    • US Healthcare Spending
      • Out of Pocket Cost Issues
      • Capitation
        • Table Average Share Paid Out-of-Pocket by US Residents with Healthcare Spending by Type of Service
        • Table Distribution of Out-of-Pocket Healthcare Spending for the Average Person
      • Fee-for-Service
      • Transitioning to Value Care
      • Annual Deductibles and Copayments
      • Who Pays Most Out of Pocket
      • State Actions
      • Recent Trends
      • Increasing Costs
      • Cost Shifting
      • Clinic Impact on Out-of-Pocket Costs
      • Generic Impact
      • Over the Counter Impact
      • Out of Pocket Expense Trends
  • Market Developments
    • Acquisition
    • Overusing Antibiotics
    • Higher Demand, Lower Costs
    • Convenience and Lower Costs
    • Telehealth Pilot Program
    • Making a Formal Commitment
    • Filling the Gaps
    • New Payment Model
    • At Home Care
    • Urgent Care Software Suite
    • Merger
    • A Screening Advance
    • Virtual Visits
    • Sexual Assault Care
  • Market Analysis
    • Behind the Growth
      • Table Urgent Care Centers, Type of Building, 2018
      • Table Existence of Nearby Retail Clinics, Urgent Care Centers Impacts Use of Emergency Departments, Annual Emergency Department Visits per 1,000 Residents, 2018
      • Table Urgent Care Center Visits Based on Patient Age
    • An Essential Role as Access Points
      • Table Top Types of Urgent Care Patient Diagnosis Codes
      • Non-Critical Care
    • More Established Industry
    • Hospital Involvement
      • Table Urgent Care Centers, Type of Ownership, 2018
      • Growth Trends
    • Largest Operators
    • Driving Revenue
      • Table Top Patient Complaints, Percentage of Urgent Care Center Visits, 2018
      • Table Top Classes of Prescriptions Written, Percentage of Urgent Care Center Visits, 2018
      • Table Top Procedures Undertaken, Percentage of Urgent Care Center Visits, 2018
      • Table Top Rapid Test Volumes, Percentage of Urgent Care Center Visits, 2018
    • Convenience is Key
      • Physician Shortages
    • Clinic Revenue and Data
      • Table US Market for Urgent Care Centers, Overall Revenue, 2018-2023 ($ billions)
      • Table US Market for Urgent Care Centers, Average Center Revenue, 2018-2023 ($ millions)
      • Table US Market for Urgent Care Centers, Average Patient Visit Growth per Center, 2018-2023
      • Table US Market for Urgent Care Centers, Average Patient Visit Growth per Center per Clinic Week, 2018-2023
      • Table US Market for Urgent Care Centers, Average Revenue per Patient Visit, 2018-2023 ($)
      • Table US Market for Urgent Care Centers, Clinic Growth, 2018-2023
      • Table Number of Physicians, Retail Clinics and Emergency Rooms, 2018–2023
      • Table Urgent Care Centers vs. General Practitioners, Retail Clinics and Emergency Rooms
    • Sales to Urgent Care Centers
      • Table Sales to US Urgent Care Centers of POC Tests, 2018-2023 ($ millions)
      • Table Sales to US Urgent Care Centers of Clinical Chemistry and Immunoassays, 2018-2023 ($ millions)
      • Table Sales to US Urgent Care Centers of Vaccines, 2018-2023 ($ millions)
      • Table Sales to US Urgent Care Centers of Imaging Equipment, 2018-2023 ($ millions)
      • Table Percentage of Urgent Care Centers Offering X-Ray Services (DR, CR, Plain Film, No X-Ray), 2018
      • Table Share of Urgent Care Center Supplier Sales by Type of Supplier (POC, CC/Immunoassay, Vaccines, Imaging), 2018 (%)
      • POC Tests
        • Table Sales to US Urgent Care Centers of POC Tests, 2018-2023 ($ millions)
        • Table Selected US Professional POC Test Sales to Urgent Care Centers by Type of Test (Chemistry Panels, Complete Blood, Cholesterol, Urinalysis, Coagulation PT, Glucose, Pregnancy), 2018-2023 ($ millions)
      • Immunoassays and Clinical Chemistry
        • Table Clinical Chemistry and Immunoassay Test Sales to Urgent Care Centers, 2018-2023 ($ millions)
        • Table U.S. Clinical Chemistry and Immunoassay Sales to Urgent Care Centers, by Segment (Strep, TB), 2018–2023 ($ millions)
      • Vaccines
        • Table Sales to US Urgent Care Centers of Vaccines, 2018-2023 ($ millions)
        • Table U.S. Vaccine Sales to Urgent Care Centers by Type (Flu, Childhood Immunization, Tetanus, Hep), 2018-2023 ($ millions)
      • Imaging Equipment and Systems
        • Table Sales to US Urgent Care Centers of Imaging Equipment, 2018-2023 ($ millions)
        • Table Sales to US Urgent Care Centers of Imaging Equipment (DR, CR, X-Ray Film, CT, MRI, Ultrasound), 2018-2023 ($ millions)
  • Corporate Profiles
    • American Family Care, Birmingham, AL, www.afcurgentcare.com
    • Aurora Urgent Care, Milwaukee, WI, www.aurorahealthcare.org
    • Bellin Health, Green Bay, WI, www.bellinfastcare.com
    • CareNow, Coppell, TX, www.carenow.com
    • CareSpot NextCare, Nashville, TN, www.carespot.com
    • CityMD, New York, NY, www.citymd.com
    • Concentra, Amarillo, TX, www.concentra.com
    • Dignity Healthcare, San Francisco, CA, www.dignityhealth.org
    • Doctors Care, Columbia, SC, www.doctorscare.com
    • FastMed, Clayton, NC, www.fastmed.com
    • Fast Pace Urgent Care, Waynesboro, TN, www.fastpaceurgentcare.com
    • GoHealth Urgent Care, Atlanta, GA, www.gohealthuc.com
    • MD Now, West Palm Beach, FL, www.mymdnow.com
    • MedExpress Urgent Care, Morgantown, WV, www.medexpress.com
    • MedPost Urgent Care, Brentwood, TN, www.medpost.com
    • NextCare, Mesa, AZ, www.nextcare.com
    • Patient First, Glen Allen, VA, www.patientfirst.com
    • Physicians Immediate Care, Rosemont, IL, www.physiciansimmediatecare.com
    • U.S. HealthWorks, Valencia, CA, www.ushealthworks.com

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