Market Research Logo

ICT investment trends in financial markets

ICT investment trends in financial markets

Summary
The recent trend shows that the highest portion of financial market institutions’ external investment sits within hardware, software and IT services, demonstrating the need for efficient IT systems security, along with software licenses and applications.

Key Findings
The increase in ICT investments and the dynamic nature of the FinTech market predicts a lucrative momentum for tech vendors in 2016.
The survey shows that the highest portion of financial market institutions’ external investment sits within hardware, software and IT services, demonstrating the need for efficient IT systems security, along with software licenses and applications.
Due to the growth and innovations in e-banking, customer retention is one of the main focus areas for financial companies and investment in customer-centric solutions is visible in 2016.

Synopsis
ICT investment trends in financial markets presents the findings from a survey of 136 financial market institutions regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how financial market institutions currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting. The report illustrates the core technologies institutions are investing in, including enterprise applications, communications & collaboration, and cloud computing. Understand the approach adopted by financial market institutions to purchase technology and get a better insight into ICT vendors and services providers when pitching their solutions to financial market institutions. The report focuses on financial market institutions’ ICT expenditure trends for specific business areas and technologies, identifying the top three IT projects, and understanding the business challenges faced by institutions.

In particular, it provides an in-depth analysis of the following:
How ICT budgets are set to change in 2016 in terms of their overall size
Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting
Distribution of ICT money in areas such as the networks, applications, service desk, and data centers
Which ICT functions financial market institutions are interested in outsourcing
Financial market institutions’ investment priorities based on their budget allocations across core technology categories such as enterprise applications, communications & collaboration, and cloud computing.
Factors that are influencing financial market institutions’ investments in each technology category
How financial market institutions’ IT budgets are currently allocated across various segments within a technology category
Financial market institutions’ distribution of their ICT budget across various segments within a technology category
Vendor satisfaction ratings for various core and advanced technology categories
Insight into financial market institutions’ preferred buying approaches
Business and IT objectives that financial market institutions are looking to achieve through their IT investment strategies
Factors that are influencing financial market institutions’ decisions to select an ICT provider

Reasons To Buy
Understand how the financial market institutions ICT landscape is set to change in 2016 to prioritize your target market
Comprehend how ICT money are being allocated by financial institutions in specific geographies and size bands to improve your market penetration
Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)
Realign your sales initiatives by understanding the current strategic objectives of financial institutions
Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (IoT, cloud computing, business intelligence, and communications& collaboration)
Prioritize your focus areas by understanding which factors are influencing financial institutions’ decisions when selecting an ICT provider
Understand the changes in customers’ priorities and identify the business objectives that financial institutions are looking to achieve through their ICT investment strategies


1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Communications expenditure
1.4.5 Cloud computing budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor satisfaction
2.1 Introduction
2.1.1 IoT
2.1.2 Cloud computing
2.1.3 Business intelligence
2.1.4 Communications & collaboration
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives influencing IT investment strategy
3.3 ICT provider selection
3.4 Key decision maker for purchasing technology
4 Sector-specific trends
4.1 Introduction
4.2 IT expenditure plans for specific technology areas
4.3 Top three IT projects in sales and management platforms
4.4 Top three IT projects in the operations function
5 Summary
5.1 Financial markets institutions see investment in ICT as a way to amplify customer retention
6 Appendix
6.1 Definitions
6.2 Further reading
6.3 Contact the authors
List of Figures
Figure 1: Financial markets - ICT survey geographic breakdown
Figure 2: Financial markets - ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among financial markets
Figure 4: Financial markets’ (external) ICT budget allocation, 2015 and 2016
Figure 5: Financial markets’ average hardware budget allocation
Figure 6: Average allocation of software budgets in financial markets
Figure 7: Financial markets’ average IT services budget allocation
Figure 8: Financial markets’ average communications expenditure
Figure 9: Financial markets’ average cloud computing budget allocation by technology
Figure 10: Financial markets’ average cloud computing budget allocation by implementation type
Figure 11: Financial markets’ ICT budget allocation by function, 2015 and 2016
Figure 12: Outsourced IT functions – financial markets’ current and future outsourcing priorities
Figure 13: IoT – Financial markets’ current and future investment priorities
Figure 14: IoT – selected primary provider and vendor satisfaction among financial markets
Figure 15: Cloud computing - financial markets’ current and future investment priorities
Figure 16: Cloud computing – selected primary provider and vendor satisfaction among financial markets.
Figure 17: Business intelligence – financial markets’ current and future investment priorities
Figure 18: Business intelligence – selected primary provider and vendor satisfaction among financial markets
Figure 19: Communications & collaboration – financial markets’ current and future investment priorities....
Figure 20: Communications & collaboration – selected primary provider and vendor satisfaction among financial markets
Figure 21: Business objectives which influence financial markets' IT investment strategy
Figure 22: Factors influencing financial markets' decision to choose an ICT provider
Figure 23: Role of key entities in making ICT purchasing decisions
Figure 24: IT expenditure plans in 2016 compared to 2015, for specific technology categories within financial markets
Figure 25: Top three investment priorities in sales and management platforms for financial markets in 2016
Figure 26: Top three investment priorities in operations for financial markets in 2016

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report