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ICT investment trends in Singapore & Malaysia; Enterprise ICT spending patterns through to the end of 2016

ICT investment trends in Singapore & Malaysia; Enterprise ICT spending patterns through to the end of 2016

Summary

ICT investment trends in Singapore & Malaysia presents the findings from a survey of 56 Singaporean & Malaysian (S&M) enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how S&M enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.

Key Findings ICT expenditure is expected to follow an upward trend among S&M enterprises, as X% of enterprises in the region are planning to invest in various ICT domains in 2015, which is an increase of X% of respondents, compared to 2014

SaaS and public cloud lead in the list of cloud computing technologies among S&M enterprises, as enterprises look forward to reduce their total cost of ownership (TCO) by cutting on their software development, integration, and installation costs

Specific functionality expertise/depth remains the most important criteria when choosing an ICT provider

Synopsis

The report illustrates the core technologies enterprises are investing in, including enterprise application, business intelligence, and security products. Understand the approach adopted by enterprises in Singapore & Malaysia to purchase technology and get a better insight into ICT vendors and services providers when pitching their solutions to enterprises in Singapore & Malaysia.

In particular, it provides an in-depth analysis of the following:

How ICT budgets are set to change in 2015 in terms of their overall size

Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting

Distribution of ICT money in areas such as data centers, applications, IT management, and the networks

Which ICT functions S&M enterprises are interested in outsourcing

S&M enterprises’ investment priorities based on their budget allocations across core technology categories such as enterprise applications, business intelligence, and security products

Factors that are influencing S&M enterprises’ investments in each technology category

How S&M enterprises’ IT budgets are currently allocated across various segments within a technology category

S&M enterprises’ distribution of their ICT budget across various segments within a technology category

Vendor satisfaction ratings for various core and advanced technology categories

Insight into S&M enterprises’ preferred buying approaches

Business and IT objectives that S&M enterprises are looking to achieve through their IT investment strategies

Factors that are influencing S&M enterprises’ decisions to select an ICT provider

Reasons To Buy

Understand how the S&M enterprise ICT landscape is set to change in 2015 to prioritize your target market

Comprehend how ICT money is being allocated by S&M enterprises in specific verticals and size bands to improve your market penetration

Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)

Realign your sales initiatives by understanding the current strategic objectives of S&M enterprises

Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (enterprise application, business intelligence and security products)

Prioritize your focus areas by understanding which factors are influencing S&M enterprises’ decisions when selecting an ICT provider

Understand the changes in customers’ priorities and identify the business and IT objectives that S&M enterprises are looking to achieve through their ICT investment strategies


1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Cloud computing budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor satisfaction
2.1 Introduction
2.1.1 Enterprise applications
2.1.2 Business intelligence
2.1.3 Security products
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives and IT objectives influencing IT investment strategy
3.3 ICT provider selection
4 Summary
4.1 Enterprises in Singapore & Malaysia are giving special emphasis to ICT investments in order to improve their profitability and brand image
5 Appendix
5.1 Definitions
5.2 Further reading
5.3 Contact the authors
List of Figures
Figure 1: S&M enterprise ICT survey industry breakdown
Figure 2: S&M enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among S&M enterprises
Figure 4: S&M enterprises’ (external) ICT budget allocation, 2014 and 2015
Figure 5: S&M enterprises’ average hardware budget allocation
Figure 6: Average allocation of software budgets in S&M enterprise market
Figure 7: S&M enterprises’ average IT services budget allocation
Figure 8: S&M enterprises’ average cloud computing budget allocation by technology
Figure 9: S&M enterprises’ average cloud computing budget allocation by implementation type
Figure 10: S&M enterprises’ ICT budget allocation by function, 2014 and 2015
Figure 11: Outsourced IT functions – S&M enterprises’ current and future outsourcing priorities
Figure 12: Enterprise applications – S&M enterprises’ current and future investment priorities
Figure 13: Enterprise applications – selected primary provider and vendor satisfaction among S&M enterprises
Figure 14: Business intelligence – S&M enterprises’ current and future investment priorities
Figure 15: Business intelligence – selected primary provider and vendor satisfaction among S&M enterprises
Figure 16: Security products – S&M enterprises’ current and future investment priorities
Figure 17: Security products – selected primary provider and vendor satisfaction among S&M enterprises
Figure 18: Business objectives and IT objectives which influence S&M enterprises' IT investment strategy
Figure 19: Factors influencing S&M enterprises' decision to choose an ICT provider

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