Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019
About Unified Communications and Collaboration
UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. For instance, one can receive a voicemail message and choose to access it through e-mail or a cell phone. It is used in various sectors such as Healthcare, Education, Finance and Banking, and Hospitality. It enables better collaboration by unifying different modes of communications into a single and combined user experience.
TechNavio's analysts forecast the UC&C market in the EMEA region to grow at a CAGR of 12.31 percent over the period 2014-2019.
Covered in this Report
This report covers the present scenario and the growth prospects of the UC&C market in the EMEA region for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. It considers the revenue generated from the technologies used in cell phones:
TechNavio Announces the Publication of its Research Report – UC&C Market in the EMEA Region 2015-2019
TechNavio recognizes the following companies as the key players in the UC&C Market in the EMEA Region: Avaya Inc., Cisco Systems, Inc., Microsoft Corp. and Unify GmbH & Co. KG.
Other Prominent Vendors in the market are: 8x8, Alcatel-Lucent, BroadSoft, Dell, Genesys Telecommunications Laboratories, Hewlett-Packard, Huawei Technologies, Interactive Intelligence, Juniper Networks, Logitech International, Mitel Networks, NEC, Orange, Polycom, RingCentral, ShoreTel and Verizon Communications.
Commenting on the report, an analyst from TechNavio’s team said: “The increased adoption of Unified Communications as a Service (UCaaS) technology is one of the major trends in the market. To overcome the high implementation costs of UC&C systems, several organizations have started outsourcing this service.
According to the report, the emergence of cloud solutions is a major driver in the UC&C Market in the EMEA Region. UC has a value chain that enables users to communicate from anywhere, at anytime, using any device. It helps integrate real-time communication and provides cost-effective solutions to organizations.
Further, the report states that the incompatibility between various UC&C system components will pose a major challenge for the market. The presence of a large number of vendors in the UC&C market creates confusion in the mind of users trying to select the technology that would integrate the best with their existing systems.
Avaya , Cisco Systems, Microsoft , Unify , 8x8, Alcatel Lucen, BroadSoft, Dell, Genesys Telecommunications Laboratories, HP, Huawei Technologies, Interactive Intelligence, Jupiter Networks, Logitech Internationa, Mitel Networks, NEC, Orange,Polycom, RingCentral, ShoreTel, Verizon Communications