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Retail Self-checkout Terminals Market in the US 2017-2021

Retail Self-checkout Terminals Market in the US 2017-2021

About Retail Self-checkout Terminals

Retail self-checkout terminals are mainly used at retail stores to process purchases made by customers by self-scanning. These devices accept different payment modes such as cash, cashless, or card. Since all operations executed by these devices are automated, they eliminate waiting time at queues. This makes the process of scanning the purchased items and payments swift and easy. The rise in the number of retail stores and ease of use are the primary factors driving the demand for self-checkout terminals.

Technavio’s analysts forecast the retail self-checkout terminals market in the US to grow at a CAGR of 15.98% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the retail self-checkout terminals market in the US for 2017-2021. The report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA
Technavio's report, Retail Self-checkout Terminals Market in the US 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • Crane Payment Innovations
  • Diebold Nixdorf
  • NCR
  • Pan-Oston
  • Verifone
Other prominent vendors
  • Fujitsu
  • ITAB Shop Concept
  • NEC
  • Olea Kiosks
  • PourMyBeer
  • TOSHIBA TEC
Market driver
  • Increasing preference for self-checkout terminals
  • For a full, detailed list, view our report
Market challenge
  • Increase in swipers, shoplifters, and shrinkage
  • For a full, detailed list, view our report
Market trend
  • Scan and go pay system
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?


Press Release

Technavio Announces the Publication of its Research Report – Retail Self-checkout Terminals Market in the US 2017-2021

Technavio recognizes the following companies as the key players in the retail self-checkout terminals market in the US: Crane Payment Innovations, Diebold Nixdorf, NCR, Pan-Oston, and Verifone.

Other Prominent Vendors in the market are: Fujitsu, ITAB Shop Concept, NEC, Olea Kiosks, PourMyBeer, and TOSHIBA TEC.

Commenting on the report, an analyst from Technavio’s team said: “One trend in the market is scan and go pay system. The scan and go pay system is a technology that allows customers to scan objects while going around the mart and carry the scanned products in their trolleys. The scan and go pay system is a self-scanning system where customers pick their desired items while moving around the store and scan them with their smartphones.”

According to the report, one driver in the market is increasing preference for self-checkout terminals. The growth in population has led to significant increase in the number of small stores in the US. Customers shopping fewer items do not prefer to wait in queues for a long time. Although express lines were introduced to enable faster check-outs, these machines require customers to shop a minimum of eight to ten items. Thus, customers buying fewer items get displeased and do not make any purchase at all. Considering these challenges, most retail stores have started adopting self-checkout terminals that promise better customer service, improved cash handling, reduced manual labor, and efficient front-end operations.

Further, the report states that one challenge in the market is increase in swipers, shoplifters, and shrinkage. Swipers are shoplifters who steal products regularly by not scanning them at the self-checkout terminals. They do not target high-value FMCG products but steal small products like vegetables, bread, and fruits. Moreover, cashiers often overlook the items left in the cart due to which one-third of the shoppers steal items by using self-checkout terminals in retail stores. More than 30% of the customers comes under swipers who regularly steal items with the help of self-checkout terminals.

Companies Mentioned

Crane Payment Innovations, Diebold Nixdorf, NCR, Pan-Oston, Verifone, Fujitsu, ITAB Shop Concept, NEC, Olea Kiosks, PourMyBeer, and TOSHIBA TEC.

  • Executive summary
  • Scope of the report
  • Research Methodology
  • Introduction
    • Parent market: Global retail self-checkout terminals market
      • Table Global retail self-checkout terminals market 2016-2021 ($ billions)
  • Market landscape
    • Retail self-checkout terminals market in US
      • Table Comparison of interactive kiosk framework
      • Table Retail self-checkout terminals: Segmentation by type
      • Table Key features of free standing self-checkout terminals
    • Economic indicators
      • Table GDP in US 2011-2016 ($ trillions)
      • Table Urban population in US 2011-2016 (% of total)
      • Table Mobile cellular subscriptions in US 2010-2015 (per 100 people)
      • Table Self-checkout terminals market in US
    • Market size and forecast
      • Table Retail self-checkout terminals market in US 2016-2021 ($ millions)
    • Five forces analysis
      • Table Five forces analysis
  • Market segmentation by end-user
    • Retail self-checkout terminals market in the US by end-users
      • Table Retail self-checkout terminals market in the US: Segmentation by end-user 2016 and 2021 (% share of revenue)
    • Convenience stores, supermarkets, and hypermarkets
      • Table Retail self-checkout terminals market in US by convenience stores, supermarkets, and hypermarkets 2016-2021 ($ millions)
    • Specialty stores
      • Table Retail self-checkout terminals market in US by specialty stores 2016-2021 ($ millions)
    • Others
      • Table Retail self-checkout terminals market in US by others 2016-2021 ($ millions)
  • Segmentation by functionality
    • Retail self-checkout terminals market in the US by functionality
  • Decision framework
  • Drivers and challenges
    • Market drivers
    • Market challenges
  • Market trends
    • Scan and go pay system
    • Identifying shoplifters by innovative technologies
    • Increase in adoption of NFC technology
  • Vendor landscape
    • Competitive scenario
    • Key competitive strategies
    • Key leading vendors and their comparative analysis
      • Table Key leading vendors in retail self-checkout terminal market in US
      • Table Key vendors: Benchmarking on product offering, geographical presence, and product pricing
  • Key vendor analysis
    • Crane Payment Innovations
      • Table Crane Payment Innovations: Geographical segmentation 2016 (% share of revenue)
      • Table Crane Payment Innovations: Business segmentation 2016 (% share of revenue)
    • Diebold Nixdorf
      • Table Diebold Nixdorf: Geographical segmentation 2016 (% share of revenue)
      • Table Diebold Nixdorf: Business segmentation 2016 (% share of revenue)
    • NCR
      • Table NCR: Business segmentation 2016 (% share of revenue)
      • Table NCR: Geographical segmentation 2016 (% share of revenue)
      • Table NCR: Product portfolio
    • Pan-Oston
      • Table Pan-Oston: Product portfolio
    • Verifone
      • Table Verifone: Geographical segmentation 2016 (% share of revenue)
      • Table Verifone: Business segmentation 2016 (% share of revenue)
    • Other prominent vendors
  • Appendix
    • List of abbreviations
  • Explore Technavio

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