Last Mile Delivery Market in North America by Service and Geography - Forecast and Analysis 2020-2024

Last Mile Delivery Market in North America by Service and Geography - Forecast and Analysis 2020-2024

Last Mile Delivery Market in North America: About this market

Technavio’s last mile delivery market analysis considers sales from both business to customer (B2C) and business to business (B2B) services. Our analysis also considers the sales of last mile delivery in the US and Canada. In 2019, the B2C segment had a significant market share, and this trend is expected to continue over the forecast period. Factors such as same-day delivery and package returns will play a significant role in the B2C segment to maintain its market position. Also, our last mile delivery market report looks at factors such as growth of e-retailing, rise in the number of new market entrants, and premiumization of goods and merchandise delivery. However, operational challenges, risks associated with package damage and theft, and introduction of alternate delivery services may hamper the growth of the last mile delivery industry over the forecast period.

Last Mile Delivery Market in North America: Overview

Growth of e-retailing

Online retailing has changed the way customers and retailers interact with each other. Many people prefer to shop online due to ease of making purchases and the convenience of at-home-shopping. Major logistics providers such as XPO Logistics, UPS, and FedEx are offering last mile delivery services to small and large enterprises. This demand for online retailing will lead to the expansion of the last mile delivery market at a CAGR of over 14% during the forecast period.

Strong focus on technological advances

The adoption of technological advances allows consumers to manage and modify retail deliveries with the help of easily accessible online tools. These tools provide greater transparency with complete control over package delivery. Technological advances, such as real-time tracking, allow consumers to manage and modify retail deliveries. Other technologies that have already witnessed wide-scale implementation in last mile logistics include online delivery status updates, real-time order tracking, and delivery time estimations. This development is expected to have a positive impact on the overall market growth.

For the detailed list of factors that will drive the last mile delivery market during the forecast period 2020-2024, click here.

Competitive Landscape

With the presence of several major players, the last mile delivery market is fragmented. Technavio’s robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading last mile delivery vendors, that include CEVA Logistics AG, Deutsche Bahn AG, Deutsche Post DHL Group, DSV AS, FedEx Corp., GEODIS SA, North American Logistics Holdings, United Parcel Service Inc., United States Postal Service, and XPO Logistics Inc.

Also, the last mile delivery market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.


  • Executive summary
  • Scope of the report
    • Preface
      • Table Vendor: Key offerings
    • Currency conversion rates for US$
  • Market landscape
    • Market ecosystem
      • Table Global logistics market
      • Table Segments of global logistics market
    • Market characteristics
      • Table Market characteristics
    • Market segmentation analysis
      • Table Market segments
  • Market sizing
    • Market definition
      • Table Market definition - Inclusions and exclusions checklist
    • Market sizing 2019
      • Table Market size 2019
    • Market size and forecast 2019-2024
      • Table Regional market: Size and forecast 2019-2024 ($ billions)
      • Table Regional market: Year-over-year growth 2020-2024 (%)
  • Five forces analysis
    • Table Five forces analysis 2019
    • Table Five forces analysis 2024
    • Bargaining power of buyers
      • Table Bargaining power of buyers
    • Bargaining power of suppliers
      • Table Bargaining power of suppliers
    • Threat of new entrants
      • Table Threat of new entrants
    • Threat of substitutes
      • Table Threat of substitutes
    • Threat of rivalry
      • Table Threat of rivalry
    • Market condition
      • Table Market condition - Five forces 2019
  • Market segmentation by service
    • Business to consumer (B2C)
    • Business to business (B2B)
  • Customer landscape
    • Table Customer landscape
  • Geographic landscape
    • Geographic segmentation
      • Table Market share by geography 2019-2024 (%)
    • Geographic comparison
      • Table Geographic comparison
    • US - Market size and forecast 2019-2024
      • Table US - Market size and forecast 2019-2024 ($ billions)
      • Table US - Year-over-year growth 2020-2024 (%)
    • Canada - Market size and forecast 2019-2024
      • Table Canada - Market size and forecast 2019-2024 ($ billions)
      • Table Canada - Year-over-year growth 2020-2024 (%)
    • Market opportunity
      • Table Market opportunity
  • Decision framework
  • Drivers and challenges
    • Market drivers
      • Table Advantages of online retailing
      • Table Quarterly e-commerce growth in the US (Q2 2016-Q4 2017)
    • Market challenges
      • Table Impact of drivers and challenges
  • Market trends
    • Growing focus of vendors on expanding their market presence in North America
    • Strong focus on technological advances
    • Strong focus on offering services to specific end-user segments
  • Vendor landscape
    • Overview
      • Table Vendor landscape
    • Landscape disruption
      • Table Landscape disruption
    • Competitive scenario
  • Vendor analysis
    • Vendors covered
      • Table Vendors covered
    • Vendor classification
      • Table Vendor classification
    • Market positioning of vendors
      • Table Market positioning of vendors
    • CEVA Logistics AG
      • Table CEVA Logistics AG - Vendor overview
      • Table CEVA Logistics AG - Business segments
      • Table CEVA Logistics AG - Organizational developments
      • Table CEVA Logistics AG - Geographic focus
      • Table CEVA Logistics AG - Segment focus
      • Table CEVA Logistics AG - Key offerings
    • Deutsche Bahn AG
      • Table Deutsche Bahn AG - Vendor overview
      • Table Deutsche Bahn AG - Business segments
      • Table Deutsche Bahn AG - Organizational developments
      • Table Deutsche Bahn AG - Geographic focus
      • Table Deutsche Bahn AG - Segment focus
      • Table Deutsche Bahn AG - Key offerings
    • Deutsche Post DHL Group
      • Table Deutsche Post DHL Group - Vendor overview
      • Table Deutsche Post DHL Group - Business segments
      • Table Deutsche Post DHL Group - Organizational developments
      • Table Deutsche Post DHL Group - Geographic focus
      • Table Deutsche Post DHL Group - Segment focus
      • Table Deutsche Post DHL Group - Key offerings
    • DSV AS
      • Table DSV AS - Vendor overview
      • Table DSV AS - Business segments
      • Table DSV AS - Organizational developments
      • Table DSV AS - Geographic focus
      • Table DSV AS - Segment focus
      • Table DSV AS - Key offerings
    • FedEx Corp.
      • Table FedEx Corp. - Vendor overview
      • Table FedEx Corp. - Business segments
      • Table FedEx Corp. - Organizational developments
      • Table FedEx Corp. - Geographic focus
      • Table FedEx Corp. - Segment focus
      • Table FedEx Corp. - Key offerings
    • GEODIS SA
      • Table GEODIS SA - Vendor overview
      • Table GEODIS SA - Product segments
      • Table GEODIS SA - Organizational developments
      • Table GEODIS SA - Key offerings
    • North American Logistics Holdings
      • Table North American Logistics Holdings - Vendor overview
      • Table North American Logistics Holdings - Service segments
      • Table North American Logistics Holdings - Organizational developments
      • Table North American Logistics Holdings - Key offerings
    • United Parcel Service Inc.
      • Table United Parcel Service Inc. - Vendor overview
      • Table United Parcel Service Inc. - Business segments
      • Table United Parcel Service Inc. - Organizational developments
      • Table United Parcel Service Inc. - Geographic focus
      • Table United Parcel Service Inc. - Segment focus
      • Table United Parcel Service Inc. - Key offerings
    • United States Postal Service
      • Table United States Postal Service - Vendor overview
      • Table United States Postal Service - Business segments
      • Table United States Postal Service - Organizational developments
      • Table United States Postal Service - Key offerings
    • XPO Logistics Inc.
      • Table XPO Logistics Inc. - Vendor overview
      • Table XPO Logistics Inc. - Business segments
      • Table XPO Logistics Inc. - Organizational developments
      • Table XPO Logistics Inc. - Geographic focus
      • Table XPO Logistics Inc. - Segment focus
      • Table XPO Logistics Inc. - Key offerings
  • Appendix
    • Research methodology
      • Table Validation techniques employed for market sizing
    • List of abbreviations
    • Definition of market positioning of vendors
      • Table Definition of market positioning of vendors
  • Explore Technavio

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