Interactive Kiosk Market by End-users and Geography - Global Forecast and Analysis 2019-2023

Interactive Kiosk Market by End-users and Geography - Global Forecast and Analysis 2019-2023

Global Interactive Kiosk Market: About this market

An interactive kiosk is a computer terminal that integrates specialized hardware and software to provide access to customized information and applications for user engagement. Technavio’s interactive kiosk market analysis considers sales from retail, travel and tourism, financial services, healthcare, and others. Our analysis also considers the sales of the interactive kiosk in APAC, Europe, North America, South America, and MEA. In 2018, the retail segment had a significant market share, and this trend is expected to continue over the forecast period. Factors such as improving service speed will help the retail segment to maintain its market position. Also, our global interactive kiosk market report looks at factors such as increasing use of cashless payment, growing demand for smart parking, and increasing use of analytics. However, growing demand for tablet kiosks, growing demand for digital signages, and lack of infrastructure and connectivity issues may hamper the growth of the interactive kiosk industry over the forecast period.

Global Interactive Kiosk Market: Overview

Growing demand for smart parking

Smart parking is a parking strategy in which multiple technologies are used to achieve faster, easier, and efficient parking of vehicles. One of the components of smart parking is the payment module where customers process their payment, which can be achieved through interactive kiosks. Further, self-service kiosks installed in smart parking facilities are embedded with options to enable payments in the form of coins through smartphone applications, debit cards, or credit cards. Factors such as the growing adoption of digital payment methods and the investments in new smart cities will drive the demand for smart parking. The demand for smart parking will lead to the expansion of the global interactive kiosk market at a CAGR of almost 5% during the forecast period.

Integration of advanced technologies in interactive kiosk

To achieve a competitive edge in the market, vendors are focusing on developing new products to enhance the customer experience. They are integrating technologies such as artificial intelligence and facial recognition in self-service kiosks. This helps kiosk systems in understanding consumer data and develop a smarter system with voice assistant and customer order prediction. This development expected to have a positive impact on the overall market growth.

For the detailed list of factors that will drive the global interactive kiosk market during the forecast period 2019-2023, click here.

Competitive Landscape

With the presence of several major players, the global interactive kiosk market is fragmented. Technavio’s robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading interactive kiosk manufacturers, that include Diebold Nixdorf Inc., Embross, KIOSK Information Systems, Meridian Kiosks, NCR Corp.

Also, the interactive kiosk market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.


  • Executive summary
  • Scope of the report
    • Preface
      • Table Key offering by vendors
    • Currency conversion rates for US$
  • Market landscape
    • Market ecosystem
      • Table Global electronics market
      • Table Segments of global electronics market
    • Market characteristics
      • Table Market characteristics
    • Market segmentation analysis
      • Table Market segments
  • Market sizing
    • Market definition
      • Table Market definition - Inclusions and exclusions checklist
    • Market sizing 2018
      • Table Market size 2018
    • Market size and forecast 2018-2023
      • Table Global market: Size and forecast 2018-2023 ($ billions)
      • Table Global market: Year-over-year growth 2019-2023 (%)
  • Five forces analysis
    • Table Five forces analysis 2018
    • Table Five forces analysis 2023
    • Bargaining power of buyers
      • Table Bargaining power of buyers
    • Bargaining power of suppliers
      • Table Bargaining power of suppliers
    • Threat of new entrants
      • Table Threat of new entrants
    • Threat of substitutes
      • Table Threat of substitutes
    • Threat of rivalry
      • Table Threat of rivalry
    • Market condition
      • Table Market condition - Five forces 2018
  • Market segmentation by end-user
    • Table End-user - Market share 2018-2023 (%)
    • Comparison by end-user
      • Table Comparison by end-user
    • Retail - Market size and forecast 2018-2023
      • Table Retail - Market size and forecast 2018-2023 ($ billions)
      • Table Retail - Year-over-year growth 2019-2023 (%)
    • Travel and tourism - Market size and forecast 2018-2023
      • Table Travel and tourism - Market size and forecast 2018-2023 ($ billions)
      • Table Travel and tourism - Year-over-year growth 2019-2023 (%)
    • Financial services - Market size and forecast 2018-2023
      • Table Financial services - Market size and forecast 2018-2023 ($ billions)
      • Table Financial services - Year-over-year growth 2019-2023 (%)
    • Healthcare - Market size and forecast 2018-2023
      • Table Healthcare - Market size and forecast 2018-2023 ($ billions)
      • Table Healthcare - Year-over-year growth 2019-2023 (%)
    • Others - Market size and forecast 2018-2023
      • Table Others - Market size and forecast 2018-2023 ($ billions)
      • Table Others - Year-over-year growth 2019-2023 (%)
    • Market opportunity by end-user
      • Table Market opportunity by end-user
  • Customer landscape
    • Table Customer landscape
  • Geographic landscape
    • Geographic segmentation
      • Table Market share by geography 2018-2023 (%)
    • Geographic comparison
      • Table Geographic comparison
    • North America - Market size and forecast 2018-2023
      • Table North America - Market size and forecast 2018-2023 ($ billions)
      • Table North America - Year-over-year growth 2019-2023 (%)
    • APAC - Market size and forecast 2018-2023
      • Table APAC - Market size and forecast 2018-2023 ($ billions)
      • Table APAC - Year-over-year growth 2019-2023 (%)
    • Europe - Market size and forecast 2018-2023
      • Table Europe - Market size and forecast 2018-2023 ($ billions)
      • Table Europe - Year-over-year growth 2019-2023 (%)
    • MEA - Market size and forecast 2018-2023
      • Table MEA - Market size and forecast 2018-2023 ($ billions)
      • Table MEA - Year-over-year growth 2019-2023 (%)
    • South America - Market size and forecast 2018-2023
      • Table South America - Market size and forecast 2018-2023 ($ billions)
      • Table South America - Year-over-year growth 2019-2023 (%)
    • Key leading countries
      • Table Key leading countries
    • Market opportunity
      • Table Market opportunity
  • Decision Framework
  • Drivers and challenges
    • Market drivers
    • Market challenges
      • Table Impact of drivers and challenges
  • Market Trends
    • Growing investment in smart cities
    • Increasing number of acquisition and strategic partnerships
    • Integration of advanced technologies in interactive kiosk
  • Vendor landscape
    • Overview
      • Table Vendor landscape
    • Landscape disruption
      • Table Landscape disruption
  • Vendor analysis
    • Vendors covered
      • Table Vendors covered
    • Vendor classification
      • Table Vendor classification
    • Market positioning of vendors
      • Table Market positioning of vendors
    • Diebold Nixdorf Inc.
      • Table Diebold Nixdorf Inc. - Vendor overview
      • Table Diebold Nixdorf Inc. - Product segments
      • Table Diebold Nixdorf Inc. - Organizational developments
      • Table Diebold Nixdorf Inc. - Geographic focus
      • Table Diebold Nixdorf Inc. - Segment focus
      • Table Diebold Nixdorf Inc. - Key offerings
    • Embross
      • Table Embross - Vendor overview
      • Table Embross - Key offerings
    • KIOSK Information Systems
      • Table KIOSK Information Systems - Vendor overview
      • Table KIOSK Information Systems - Organizational developments
      • Table KIOSK Information Systems - Key offerings
    • Meridian Kiosks
      • Table Meridian Kiosks - Vendor overview
      • Table Meridian Kiosks - Key offerings
    • NCR Corp.
      • Table NCR Corp. - Vendor overview
      • Table NCR Corp. - Business segments
      • Table NCR Corp. - Organizational developments
      • Table NCR Corp. - Geographic focus
      • Table NCR Corp. - Segment focus
      • Table NCR Corp. - Key offerings
  • Appendix
    • Research methodology
      • Table Validation techniques employed for market sizing
    • List of abbreviations
    • Definition of market positioning of vendors
      • Table Definition of market positioning of vendors
  • Explore Technavio

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