Market Research Logo

Global UC 2 0 System Integration Market 2015-2019

About UC 2.0 services

Enterprises focus on integrating their real-time communication tools such as text messaging, video conferencing, voice messaging, and other mobility features in their products to leverage the advancements in communication technology. The widespread implementation of unified communication has made business communication fast and has improved the business productivity.

Usage of on-premises infrastructure for integrating business communication is the standard practice. However, there is a growth in the traction for cloud-based unified communication and collaboration among large enterprises because of its inherent benefits such as cost reduction, improved scalability, and enhanced efficiency.

Improvements in communications bandwidth, rise of third-platform services, and increased need for collaboration are the major drivers, especially for developed economies. Major technological developments such as VoIP, VoLTE and session initiation protocol have enhanced the customer experience by providing improvement in quality of service.

Technavio's analysts forecast the global UC 2.0 services market to grow at a CAGR of 11.42% over the period 2014-2019.

Covered in this report

This report covers the information about the overview of the global UC 2.0 services market. It also includes market segmentation by applications (telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP), end-users, and by geography. In addition, it covers the brief information about the overview of UC and its types, characteristics, benefits, and deployment models.

Technavio's report, Global UC 2.0 Services Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report also includes profile of key vendors operating in this market.

Key vendors
Avaya
Cisco Systems
Ericsson
Genband
Microsoft
Mitel
NEC
Unify

Other prominent vendors
8x8
Aastra Technologies
Alcatel-Lucent
Broadsoft
Configure
Corex
CSC
Damovo
Dell
Genesys Telecommunications Laboratories
Hewlett-Packard
Huawei Technologies
IBM
Interactive Intelligence
ITALTEL
Juniper Networks
Logitech International
Mindtree
Orange
Polycom
RingCentral
ShoreTel
Toshiba
Verizon Communications

Market driver

Rise in adoption of cloud-based service delivery model
For a full, detailed list, view our report

Market challenge

Security concerns
For a full, detailed list, view our report

Market trend

Integration of UC and social networking
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2019 and what will the growth rate be
What are the key market trends
What is driving this market
What are the challenges to market growth
Who are the key vendors in this market space
What are the market opportunities and threats faced by the key vendors
What are the strengths and weaknesses of the key vendors


Press Release

Technavio Announces the Publication of its Research Report Global UC 2 0 System Integration Market 2015-2019

Technavio recognizes the following companies as the key players in the Global UC 2 0 System Integration Market: Avaya, Cisco Systems, Ericsson, Genband, Microsoft, Mitel, NEC and Unify

Other Prominent Vendors in the market are: 8x8, Aastra Technologies, Alcatel-Lucent, Broadsoft, Configure, Corex, CSC, Damovo, Dell, Genesys Telecommunications Laboratories, Hewlett-Packard, Huawei Technologies, IBM, Interactive Intelligence, ITALTEL, Juniper Networks, Logitech International, Mindtree, Orange, Polycom, RingCentral, ShoreTel, Toshiba and Verizon Communications

Commenting on the report, an analyst from Technavios team said: In recent times, business enterprises depend on social media for marketing and communication to better reach consumers. Enterprise social networking continues to penetrate UC, and the way it is used to communicate through the integration of UC and social networking is yet to be standardized. As social networking becomes popular for communication and collaboration in workplaces, more integration of social networking with existing solutions will gather further traction.

According to the report, the decline in bandwidth constraints, improvements in speed, the rise of third-platform services, and an increased need for collaboration are the major drivers in the market, especially for developed economies. The improvement of the Internet helps in the integration of real-time and non-real-time tasks. The innovation in LTE and 3.5G technologies has accelerated the adoption of UC across mobile devices.

Further, the report states that the adoption of UC 2.0 system integration is marred with various challenges like the lack of interoperability issues among vendors, risk of data security breaches, and lack of initiatives by the business leadership as it is hard to find ROI.

Companies Mentioned

Avaya, Cisco Systems, Ericsson, Genband, Microsoft, Mitel, NEC, Unify, 8x8, Aastra Technologies, Alcatel-Lucent, Broadsoft, Configure, Corex, CSC, Damovo, Dell, Genesys Telecommunications Laboratories, Hewlett-Packard, Huawei Technologies, IBM, Interactive Intelligence, ITALTEL, Juniper Networks, Logitech International, Mindtree, Orange, Polycom, RingCentral, ShoreTel, Toshiba, Verizon Communications

  • Executive summary
    • Highlights
  • Scope of the report
    • Market overview
    • Top-vendor offerings
      • Table Product and services offerings
  • Market research methodology
    • Research methodology
    • Economic indicators
  • Introduction
    • Key market highlights
  • Market landscape
    • Market overview
      • Table Components of UC 2.0
    • Market size and forecast
      • Table Global UC 2.0 system integration market 2014-2019 ($ billions)
    • Overview of UC
      • Table Integration of Communication
      • Table Types of UC solutions and applications
      • Table Characteristics of UC 2.0
      • Table Evolution of UC 2.0 Model
      • Table Evolution of unified and collaborative communication
      • Table Advantages of hosted UC over on-premises UC
    • Five forces analysis
      • Table Five forces analysis
  • Market segmentation by component
    • Table Market segmentation by component in 2014
    • Voice market
      • Table Voice market 2014-2019 ($ billions)
    • Data market
      • Table Data market 2014-2019 ($ billions)
      • Table Data market segmentation in 2014
      • Table Unified messaging market 2014-2019 ($ billions)
      • Table Conferencing market 2014-2019 ($ billions)
    • Tele-collaboration market
      • Table Tele-collaboration market 2014-2019 ($ billions)
  • Market segmentation by geography
    • Table Market segmentation by geography 2014
  • Market drivers
  • Impact of drivers
    • Table Impact of drivers
  • Market challenges
  • Impact of drivers and challenges
    • Table Impact of drivers and challenges
  • Market trends
  • Vendor landscape
    • Competitive scenario
    • Major key vendors
    • Other prominent vendors
  • Key vendor analysis
    • Alcatel-Lucent
      • Table Alcatel-Lucent: Business/Product segmentation 2014 by revenue
      • Table Alcatel-Lucent: Business segmentation by revenue 2013 and 2014 ($ billions)
      • Table Alcatel-Lucent: Geographical segmentation by revenue 2014
    • Avaya
      • Table Avaya: Business segmentation by revenue 2014
      • Table Avaya: Business segmentation by revenue 2013 and 2014
      • Table Avaya: Geographical segmentation by revenue 2014
      • Table Cisco Systems: Business segmentation by revenue 2014
      • Table Cisco Systems: Business segmentation by revenue 2013 and 2014 ($ billions)
      • Table Cisco Systems: Geographical segmentation by revenue 2014
    • GENBAND
    • IBM
      • Table IBM: Business segmentation 2014
      • Table IBM: Global technology services revenue 2013 and 2014
      • Table IBM: Global business services revenue 2013 and 2014
    • Microsoft
      • Table Microsoft: Business segmentation 2014 by revenue
      • Table Microsoft: Business segmentation by revenue 2013 and 2014 ($ billions)
      • Table Microsoft: Geographical segmentation by revenue 2014
    • Mitel
      • Table Mitel: Business segmentation 2014 by revenue
      • Table Mitel: Business segmentation by revenue 2013 and 2014 ($ millions)
      • Table Mitel: Geographical segmentation by revenue 2014
    • Unify
  • Appendix
    • List of abbreviation
  • Explore Technavio

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report