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Global IT Services Market 2016-2020

Global IT Services Market 2016-2020

About Information Technology (IT) Services

IT services help organizations to install IT infrastructure, which includes services such as support services, system integration services, application development and other IT related services. These services focus on providing a framework to structure IT-related activities. A wide range of IT services are now available with which organizations can streamline their processes and integrate their systems. These services help organizations reinvent, develop a more economical cost structure, and centralize their processes. IT services enable organization to align their business strategy with IT strategy to remain competitive in the market with enhanced efficiency and flexibility in their IT environment.

Technavio’s analysts forecast the global information technology (IT) services market to grow at a CAGR of 5.6% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global information technology (IT) services market 2016-2020. To calculate the market size, the report considers the revenue generated from project-oriented services, information technology outsourcing (ITO) services, IT support and training services, and enterprise cloud computing services.The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA
Technavio's report, Global Information Technology (IT) Services Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • Accenture
  • CSC
  • HP
  • Fujitsu
  • IBM
Other prominent vendors
  • Alcatel-Lucent
  • AWS
  • Atos
  • Capgemini
  • Cisco Systems
  • Dell
  • Deloitte
  • Ericsson
  • EY
  • HCL Technologies
  • Hitachi
  • Infosys
  • KPMG
  • Microsoft
  • NTT Data
  • Oracle
  • PwC
  • Siemens
  • TCS
Market driver
  • Increase in IT consolidation and modernization
  • For a full, detailed list, view our report
Market challenge
  • Lack of quality standards in SLAs
  • For a full, detailed list, view our report
Market trend
  • Increased adoption of IT as a service
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Press Release

Technavio Announces the Publication of its Research Report – Global Information Technology (IT) Services Market 2016-2020

Technavio recognizes the following companies as the key players in the global information technology (IT) services market: Accenture, CSC, HP, Fujitsu, and IBM.

Other Prominent Vendors in the market are: Alcatel-Lucent, AWS, Atos, Capgemini, Cisco Systems, Dell, Deloitte, Ericsson, EY, HCL Technologies, Hitachi, Infosys, KPMG, Microsoft, NTT Data, Oracle, PwC, Siemens, and TCS.

Commenting on the report, an analyst from Technavio’s team said: “One trend spurring growth is the emergence of cloud computing services. The introduction of cloud computing has enhanced and simplified IT management and maintenance capabilities. It provides a central administration and control for all resources, SLA-backed agreements, and vendor managed infrastructure. Cloud computing eliminates the need for users to update and maintain IT infrastructure. All services and maintenance are taken care by the service provider. The user need not install any additional software for accessing applications and services. SLA ensures reliable delivery, management, and maintenance of IT services.”

According to the report, the need to focus on core competencies and improve efficiency will lead to the growth of this market. Firms implement IT services, such as managed services and ITO services, to focus on their core business process and outsource IT functions to improve operational efficiencies. Companies outsource IT-related requirements, such as application and infrastructure management to ITO service provider. This supports companies to achieve their vision and mission by putting their resources and people skills into their core business. It also helps to improve companies' operational efficiency as firms do not need to invest in resources or concern about managing limited available resources.

Further, the report states that data privacy and security risk in cloud-based services will be a major challenge for this market. Data privacy and security risks are one of the major barriers to the adoption of cloud services in organizations, especially in the public cloud. Cloud security management is a challenging task for vendors to protect online data. Online digital files need to be secured from unauthorized access in the cloud-based IT infrastructure. Cloud infrastructures are based on many patchworks of open-source code that can bring flaws to the cloud systems.

Companies Mentioned

Accenture, CSC, HP, Fujitsu, IBM, Alcatel-Lucent, AWS, Atos, Capgemini, Cisco Systems, Dell, Deloitte, Ericsson, EY, HCL Technologies, Hitachi, Infosys, KPMG, Microsoft, NTT Data, Oracle, PwC, Siemens, TCS.

  • Executive summary
    • Highlights
  • Scope of the report
    • Market overview
      • Table Countries covered for market analysis
    • Top-vendor offerings
      • Table Product offerings
  • Market research methodology
    • Research methodology
    • Economic indicators
  • Introduction
    • Key market highlights
    • Economic overview
  • Market landscape
    • Market overview
      • Table Global IT services market
    • Market size and forecast
      • Table Global IT services market 2015-2020 ($ trillions)
    • Five forces analysis
      • Table Five forces analysis
  • Market segmentation by IT service offerings
    • Global IT services market by IT service offerings
      • Table Global IT services market by IT services offering 2015
    • Project-oriented services
      • Table Global system integration services market 2015-2020 ($ billions)
      • Table Global IT consulting services market 2015-2020 ($ billions)
      • Table Global application development services market 2015-2020 ($ billions)
    • ITO services
      • Table Global infrastructure services market 2015-2020 ($ billions)
      • Table Global application outsourcing services 2015-2020 ($ billions)
    • IT support and training services
      • Table Global IT support services market 2015-2020 ($ billions)
      • Table Global IT education and training services market 2015-2020 ($ billions)
    • Enterprise cloud computing services
      • Table Global enterprise cloud computing services market 2015-2020 ($ billions)
  • Geographical segmentation
    • Global IT services market by geography
      • Table Global IT services market by geography 2015
  • Market drivers
    • Table Proliferation of data (volume, variety, velocity, and veracity)
  • Impact of drivers
    • Table Impact of drivers
  • Market challenges
  • Impact of drivers and challenges
    • Table Impact of drivers and challenges
  • Market trends
  • Vendor landscape
    • Competitive scenario
      • Table Competitive differentiators for vendors
    • Other prominent vendors
      • Table Other prominent vendors
  • Key vendor analysis
    • Accenture
      • Table Accenture: IT service offerings
      • Table Accenture: Recent developments
    • CSC
      • Table CSC: IT service offerings
      • Table CSC: Recent developments
    • HP
      • Table HP: IT services portfolio
      • Table HP: Recent developments
    • Fujitsu
      • Table Fujitsu: Service offerings
      • Table Fujitsu: Recent developments
    • IBM
      • Table IBM: IT services description
      • Table IBM: IT services
      • Table IBM: Recent developments
  • Appendix
    • List of abbreviations
  • Explore Technavio

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