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Global Retail IT Spending market 2016-2020

Global Retail IT Spending market 2016-2020

Market outlook of the retail IT spending market

Technavio's research analyst predicts the global retail IT spending market to grow steadily at a CAGR of close to 4% during the forecast period. Increased need to find customer insights from a large pool of structured and unstructured data is a major driver for investment by retailers on big data analytics technology.

This research report also covers the role of SMAC technology in shaping the growth of the market. Retailers focus on right product assortment for the right stores, depending on the store's attributes, local customer demand, and product preference. Technavio expects analytics platforms to quickly gain popularity among CMOs as a secure and easy to use option. With this, IT spending in retail is expected to significantly improve customer satisfaction in the upcoming four years.

Product segmentation and analysis of the global retail IT spending market

Hardware
Software
IT services
IT services accounted for the largest market share with more than 35% in 2015. However, as per the market forecast, the software segment is likely to witness the fastest growth until 2019 due to high demand emerging from the e-commerce market.

Geographical segmentation and analysis of the retail IT spending market

Americas
APAC
EMEA
In 2015, North America outpaced the growth of retail software market in BRIC countries posting a growth of more than 5% from 2014. The market is driven by growing investments in payment systems, omnichannel integrations, data security, and mobile proliferation and engagement.

Competitive landscape and key vendors

The emergence of many vendors in the global retail IT spending market has led to fierce competition. Along with increasing demand from end-users, the market is also witnessing rapid innovations and more importantly, the evolution of retail solutions with advanced computing capabilities, leading to high efficiency and productivity. Vendors in this market are constantly adopting effective marketing and promotional strategies to provide quality products that meet customer expectations.

The leading vendors in the market are -

Cisco
Dell
HP
IBM
Other prominent vendors in the market include Amazon.com, Arcplan, Bitam, CAM Commerce Solutions, Chain Drive, Comcash, Cybex Systems, eBay, ECR Software, Epicor, Fujitsu, Genesis Software Systems, Informatica, Intuit, JDA Software Group, JDS Solutions, Magstar, MICROS Systems, Microsoft, MicroStrategy, NCR, Oracle, PayPal, PCMS, Pinnacle Cart, RedPrairie, Retail Information Systems, Retail Pro International, SAS, SYSPRO, Tableau Software, TIBCO Software, and UTC Retail.

Key questions answered in the report include

What will the market size and the growth rate be in 2020?
What are the key factors driving the global retail IT spending market?
What are the key market trends impacting the growth of the retail IT spending market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the vendors in the global retail IT spending market?
Trending factors influencing the market shares of the Americas, APAC, and EMEA?
What are the key outcomes of the five forces analysis of the retail IT spending market?
Technavio also offers customization on reports based on specific client requirement.

Related reports:

Global IT Spending by E-Grocers Market 2015-2019
Global Retail Banking IT Spending Market 2015-2019


Press Release

Technavio Announces the Publication of its Research Report – Global Retail IT Spending Market 2016-2020

Technavio recognizes the following companies as the key players in the Global Retail IT Spending Market: Cisco, Dell, HP and IBM

Other Prominent Vendors in the market are: Amazon.com, Arcplan, Bitam, CAM Commerce Solutions, Chain Drive, Comcash, Cybex Systems, eBay, ECR Software, Epicor, Fujitsu, Genesis Software Systems, Informatica, Intuit, JDA Software Group, JDS Solutions, Magstar, MICROS Systems, Microsoft, MicroStrategy, NCR, Oracle, PayPal, PCMS, Pinnacle Cart, RedPrairie, Retail Information Systems, Retail Pro International, SAS, SYSPRO, Tableau Software, TIBCO Software, and UTC Retail.

Commenting on the report, an analyst from Technavio’s team said: “Online retailers are aggressively working to enhance the customer experience by using primary analytics. The use of such technology helps stores to gain insights on customers and fine-tune decisions on marketing campaigns and strategies. Several vendors are targeting these companies by offering marketing automation software that can help to monitor consumer behavior and spending patterns. This helps marketers to interact across sales channels and gain deeper insights into customer behavior.”

According to the report, retailers use integrated analytics tools to gather and analyze customer information. CIOs of big retail chains are more likely to spend in Big Data analytics to make informed decisions. Such tools help them profile customers based on buying habits and approach them with relevant communications and promotional products.

Further, the report states that a lack of awareness about e-commerce solutions among retailers in developing markets poses a challenge.

Companies Mentioned

Cisco, Dell, HP, IBM, Amazon.com, Arcplan, Bitam, CAM Commerce Solutions, Chain Drive, Comcash, Cybex Systems, eBay, ECR Software, Epicor, Fujitsu, Genesis Software Systems, Informatica, Intuit, JDA Software Group, JDS Solutions, Magstar, MICROS Systems, Microsoft, MicroStrategy, NCR, Oracle, PayPal, PCMS, Pinnacle Cart, RedPrairie, Retail Information Systems, Retail Pro International, SAS, SYSPRO, Tableau Software, TIBCO Software, and UTC Retail.

  • Executive summary
    • Highlights
  • Scope of the report
    • Market overview
    • Top-vendor offerings
      • Table Product offerings
  • Market research methodology
    • Research methodology
    • Economic indicators
  • Introduction
    • Key market highlights
  • Market landscape
    • Market overview
      • Table Segmentation of global retail IT spending
      • Table Top emerging technologies involved in the retail sector
    • Market size and forecast
      • Table Global retail IT spending market 2015-2020 ($ billions)
    • Five forces analysis
      • Table Five forces analysis
  • Market segmentation by application
    • Segmentation of global retail IT spending by product type
      • Table Segmentation of global retail IT spending by product type 2015
      • Table Segmentation of global retail IT spending by product type 2015-2020
    • IT service
      • Table Global IT service spending in retail industry 2015-2020 ($ billions)
    • Hardware
      • Table Global hardware spending in retail industry 2015-2020 ($ billions)
    • Software
      • Table Global software retail spending 2015-2020 ($ billions)
      • Table Segmentation of retail software spending 2015
  • Geographical segmentation
    • Geographical segmentation of global retail IT spending
      • Table Geographical segmentation of global retail IT spending 2015
      • Table Geographical segmentation of global retail IT spending 2015-2020
    • Retail IT spending in Americas
      • Table Retail IT spending in Americas 2015-2020 ($ billions)
    • Retail IT spending in EMEA
      • Table Retail IT spending in EMEA 2015-2020 ($ billions)
    • Retail IT spending in APAC
      • Table Retail IT spending in APAC 2015-2019 ($ billions)
  • Key leading countries
  • Market drivers
  • Impact of drivers
    • Table Impact of drivers
  • Market challenges
  • Impact of drivers and challenges
    • Table Impact of drivers and challenges
  • Market trends
  • Vendor landscape
    • Competitive scenario
    • Market share analysis
      • Table Global retail industry IT spending market by vendor 2015
    • Other prominent vendors
  • Key vendor analysis
    • Cisco
      • Table Cisco: Business segmentation
      • Table Cisco: Business segmentation by revenue 2013 and 2014 ($ billions)
      • Table Cisco: Geographical segmentation by revenue 2014
    • Dell
    • HP
      • Table HP: Business segmentation by revenue 2014
      • Table HP: Business segmentation by revenue 2013 and 2014 ($ billions)
      • Table HP: Geographical segmentation by revenue 2014
    • IBM
      • Table IBM: Business segmentation by revenue 2014
      • Table GTS segment by revenue 2013 and 2014 ($ billions)
      • Table GBS segment by revenue 2013 and 2014 ($ billions)
  • Appendix
    • List of abbreviations
  • Explore Technavio

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