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Global Retail Banking Market 2016-2020

About the Retail Banking Market

Retail banking refers to the business conducted by financial institutions directly with customers. The services offered by retail banks includes savings and transactional accounts, debit cards, credit cards, personal loans, and mortgages. Retail banking is also considered as a mass market banking for individual customers who make use of local branches of larger commercial banks. The retail banking services offer banking provision to individuals and small businesses and deal with large number of low value transactions.

Technavio’s analysts forecast the global retail banking market to grow at a CAGR of 6.08% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global retail banking market for 2016-2020. To calculate the market size, the following retail banking products have been taken into consideration: transactional accounts (checking accounts/current accounts), savings accounts, debit cards, automated teller machine (ATM) cards, credit cards, traveler's checks, mortgages, home equity loans, personal loans, and certificates of deposit or term deposits.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA
Technavio's report, Global Retail Banking Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • BNP Paribas
  • Citigroup
  • HSBC
  • ICBC
  • JPMorgan Chase
Other prominent vendors
  • Bank of America
  • Barclays
  • China Construction Bank
  • Deutsche Bank
  • Mitsubishi UFJ Financial Group
  • Wells Fargo
Market driver
  • Quicker access to credit
  • For a full, detailed list, view our report
Market challenge
  • Managing risks
  • For a full, detailed list, view our report
Market trend
  • Big data analytics
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Press Release

Technavio Announces the Publication of its Research Report – Global Retail Banking Market 2016-2020

Technavio recognizes the following companies as the key players in the global retail banking market: BNP Paribas, Citigroup, HSBC, ICBC, and JPMorgan Chase.

Other Prominent Vendors in the market are: Bank of America, Barclays, China Construction Bank, Deutsche Bank, Mitsubishi UFJ Financial Group, and Wells Fargo.

Commenting on the report, an analyst from Technavio’s team said: “An important trend that will propel market growth is the use of big data analytics. Many top retail banks are focusing on expense management to increase the profit margin of their business. This is possible by upgrades and integration of technology. Many retail banks are shifting their focus from stand-alone technology projects to an environment where there is continuous technological improvement. They enter into M&A and joint ventures to reduce the costs and enable smooth integration in data mining and organizational resources. It is important that the top retail banking vendors formulate strategies to attract different customer segments. This could be possible only through multiple distribution and communication channels. Many top retail banking vendors are also making use of the cost-effective solutions in infrastructure, communication, and analytics.”

According to the report, a key growth driver for this market is quick access to credit for borrowers. Traditional banking institutions are trying to address the specific needs of potential clients to reduce the huge funding gap between large corporate and SMEs. For instance, in China there are separately regulated financial firms that are licensed to lend in small amounts to encourage credit access to the small and rural borrowers. This will bring in liquidity into the system, bringing in credit transformation.

Further, the report states that one challenge that could restrict market growth is the ability to manage risk. Banks have to focus on a number of issues to protect themselves against fraud and unwanted litigation.

Companies Mentioned

BNP Paribas, Citigroup, HSBC, ICBC, JPMorgan Chase, Bank of America, Barclays, China Construction Bank, Deutsche Bank, Mitsubishi UFJ Financial Group, Wells Fargo.

  • Executive summary
    • Highlights
  • Scope of the report
    • Market overview
      • Table Countries covered for market analysis
    • Top-vendor offerings
      • Table Product offerings
  • Market research methodology
    • Research methodology
    • Economic indicators
  • Introduction
    • Key market highlights
    • Definition of retail banking
    • Three basic characteristics of retail banking sector
      • Table Characteristics of retail banking sector
    • Pillars of retail banking
      • Table Retail banking pillars
    • Division of activities in personal banking
      • Table Division of activities in personal banking
    • Global market outlook
      • Table Growth strategies of retail banking institutions
  • Market landscape
    • Market overview
    • Market size and forecast
      • Table Global retail banking market 2015-2020 ($ trillions)
      • Table Global retail banking customer segment 2015
      • Table Global revenue generated from the retail banking customer segment 2015 ($ billions)
      • Table Global retail banking product segment 2015
      • Table Global revenue generated from the retail banking product segment 2015 ($ billions)
      • Table Retail banking solutions through digitization
    • Five forces analysis
      • Table Five forces analysis\
  • Geographical segmentation
    • Geographical segmentation 2015
      • Table Geographical segmentation of retail banking market 2015
    • Geographical segmentation 2020
      • Table Geographical segmentation of retail banking market 2020
    • EMEA
      • Table Retail banking market in EMEA 2015-2020 ($ billions)
      • Table Strategies to rebuild the ROE
      • Table New role of branch banking in EMEA
    • Americas
      • Table Retail banking market in the Americas 2015-2020 ($ billions)
    • APAC
      • Table Retail banking market in APAC 2015-2020($ billions)
      • Table Growth strategy of retail banks in APAC
      • Table Digital banking penetration market in APAC
      • Table Key takeaways from APAC
  • Market drivers
    • Quicker access to credit
    • Portfolio risk solutions
    • Online receivable financing by retail banks
  • Impact of drivers
    • Table Impact of drivers
  • Market challenges
    • Managing risk
    • Inadequacy of MIS
    • Understanding and tackling AML/KYC issues
  • Impact of drivers and challenges
    • Table Impact of drivers and challenges
  • Market trends
    • Big data analytics
    • FinTech start-ups' partnerships with banking and financial institutions
    • Customer connectivity
      • Table Factors that drive customer satisfaction
      • Table Customer connectivity
    • Leveraging social media channels for better market penetration
      • Table Social media benefits to retail banking institutions
  • Vendor landscape
    • Competitive landscape
      • Table Retail banking solutions
      • Table Improved inventory management
    • Other prominent vendors
  • Key vendor analysis
    • BNP Paribas
      • Table BNP: Paribas Domestic market product offerings
      • Table BNP Paribas: International financial services product offerings
      • Table Recent developments
    • Citigroup
      • Table Citigroup: Product offerings
    • HSBC
      • Table HSBC: Offerings for targeting retail banking
      • Table Recent developments
    • ICBC
      • Table ICBC: Product offerings
    • JPMorgan Chase
      • Table JPMorgan Chase: Consumer business
      • Table JPMorgan Chase: Commercial banking
  • Appendix
    • List of abbreviations
  • Explore Technavio

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