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Global Online On-Demand Food Delivery Services Market 2017-2021

Global Online On-Demand Food Delivery Services Market 2017-2021

About Online On-Demand Food Delivery Services

Online on-demand food delivery services are online services that can be accessed using apps or web portals. Consumers can access the apps or web portals with a click of their fingertips. On-demand food delivery services partner with local restaurants (full service restaurants (FSRs) and quick service restaurants (QSRs) for food delivery. Online hyperlocal service providers like restaurants, retailers, cab and truck drivers, technicians, mechanics, and electricians; and consumers are stakeholders in the supply chain of the market.

Technavio’s analysts forecast the global online on-demand food delivery services market to grow at a CAGR of 31.76% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the global online on-demand food delivery services market for 2017-2021. To calculate the market size, the report considers the order-focused food delivery services, and logistics-focused food delivery services.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA
Technavio's report, Global Online On-Demand Food Delivery Services Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • Deliveroo
  • Delivery Hero
  • DoorDash
  • GrubHub
  • Just Eat Holding
Other prominent vendors
  • Foodler
  • Postmates
  • Swiggy
  • OrderUp
  • Munchery
  • Takeaway.com
  • Zomato Media
  • Uber Eats
  • ELEME
  • Hellofood
Market driver
  • Convenience and easy accessibility
  • For a full, detailed list, view our report
Market challenge
  • Efficient operational execution
  • For a full, detailed list, view our report
Market trend
  • Marketing and promotional activities for customer retention
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?


Press Release

Technavio Announces the Publication of its Research Report – Global Online On-Demand Food Delivery Services Market 2017-2021

Technavio recognizes the following companies as the key players in the global online on-demand food delivery services market: Deliveroo, Delivery Hero, DoorDash, GrubHub, and Just Eat Holding

Other Prominent Vendors in the market are: Foodler, Postmates, Swiggy, OrderUp, Munchery, Takeaway.com, Zomato Media, Uber Eats, ELEME, and Hellofood.

Commenting on the report, an analyst from Technavio’s team said: “The latest trend gaining momentum in the market is Marketing and promotional activities for customer retention. The global market is highly competitive with the presence of several local and few global online on-demand food delivery service providers. Marketing plays a pivotal role to set certain competitive advantages for the vendors to distinguish themselves from their competitors. The global players operating in the market face competition from the local service providers in terms of the following aspects:”

According to the report, one of the major drivers for this market is Convenience and easy accessibility. The demand for online on-demand food delivery services is increasing due to a preference for convenience and easy accessibility to food delivery. These services are quite popular with the millennial population, the largest consumer segment to use Internet services. In addition, consumers accustomed to shopping through websites or apps that offer utmost convenience and transparency, resort to online food delivery options expect the same experience when it comes to ordering food. Popular on-demand food delivery services include a range of restaurants that allow users to compare menus, prices, and several reviews provided by former customers.

Further, the report states that one of the major factors hindering the growth of this market is Efficient operational execution. Efficient operational execution plays a crucial role in providing on-time services as and when the demand arises. However, this is still a challenge even for qualified professionals. Reaching customers on time and ensuring their trustworthiness can be problematic for on-demand service providers. This is because building and scaling a delivery fleet are capital-intensive and extremely complex processes. For instance, if any customer raises a request for food delivery service, the on-demand service provider needs to ensure that the customer request is fulfilled within the requested time. If the service provider fails in the efficient operational execution, it can lead to the dissatisfaction of the customer.

Companies Mentioned

Deliveroo, Delivery Hero, DoorDash, GrubHub, and Just Eat Holding, Foodler, Postmates, Swiggy, OrderUp, Munchery, Takeaway.com, Zomato Media, Uber Eats, ELEME, and Hellofood.

  • Executive summary
  • Scope of the report
  • Research methodology
  • Introduction
    • Parent market: Global online hyperlocal services market
      • Table Global online hyperlocal services market: Overview
      • Table Global online hyperlocal services market: Value chain
      • Table Roles and responsibilities of the value chain partners
      • Table Global online hyperlocal services market 2016-2021 ($ billions)
  • Market landscape
    • Global online on-demand food delivery services market
      • Table Global online on-demand food delivery services market: Overview
      • Table Global online on-demand food delivery services market 2016-2021 ($ billions)
    • Five forces analysis
      • Table Global online on-demand food delivery services market: Five forces analysis
  • Market segmentation by business model
    • Global online on-demand food delivery services market by business model
      • Table Global online on-demand food delivery services market: Segmentation by business model
      • Table Global online on-demand food delivery services market: Segmentation by business model 2016-2021 (% share of revenue)
    • Comparison by business model
      • Table Global online on-demand food delivery services market: Comparison by business model
    • Global online on-demand food delivery services market by order-focused food delivery services
      • Table Global online on-demand food delivery services market by order-focused food delivery services 2016-2021 ($ billions)
      • Table Global online on-demand food delivery services market by order-focussed food delivery services: Year over year growth 2017-2021
    • Global online on-demand food delivery services market by logistics-focused food delivery services
      • Table Global online on-demand food delivery services market by logistics-focused fooddelivery services 2016-2021 ($ billions)
      • Table Global online on-demand food delivery services market by logistics-focused food delivery services: Year over year growth 2017-2021
  • Regional landscape
    • Global online on-demand food delivery services market: Geographical segmentation
      • Table Global online on-demand food delivery services market: Regional segmentation 2016- 2021 (% share of revenue)
    • Regional comparison
      • Table Global online on-demand food delivery services market: Regional comparison
    • Americas - market size & forecast
      • Table Online on-demand food delivery services market in Americas - market size & forecast 2016-2021 ($ billions)
      • Table Online on-demand food delivery services market in Americas - Year-over-year growth 2017-2021
      • Table Online on-demand food delivery services market: Top 3 countries in Americas
    • EMEA - market size & forecast
      • Table Online on-demand food delivery services market in EMEA - market size & forecast 2016-2021 ($ billions)
      • Table Online on-demand food delivery services market in EMEA - Year-over-year growth 2017- 2021
      • Table Online on-demand food delivery services market: Top 3 countries in EMEA
    • APAC - market size & forecast
      • Table Online on-demand food delivery services market in APAC - market size & forecast 2016-2021 ($ billions)
      • Table Online on-demand food delivery services market in APAC - Year-over-year growth 2017- 2021
      • Table Online on-demand food delivery services market: Top 3 countries in APAC
    • Key leading countries
      • Table Online on-demand food delivery services market: Key leading countries
    • Market opportunity
  • Decision framework
  • Drivers and challenges
    • Market drivers
    • Market challenges
  • Market trends
    • Marketing and promotional activities for customer retention
    • Merger and acquisitions
    • Digital marketing and consumer engagement on social media platforms
    • Advances in the technology
  • Vendor landscape
    • Competitive scenario
    • Competitive strategies
    • Comparative analysis of key vendors
      • Table Key vendors: Competitive analysis by product offerings and geographical presence
  • Key vendor analysis
    • Delivery Hero
      • Table Delivery Hero: Service segmentation
      • Table Delivery Hero: Geographical segmentation
      • Table Delivery Hero: Company strength
      • Table Delivery Hero: Recent highlights
    • GrubHub
      • Table GrubHub: Recent highlights
    • Just Eat Holding
      • Table Just Eat Holding: Service segmentation
      • Table Just Eat Holding: Geographical segmentation
    • Deliveroo
      • Table Deliveroo: Recent highlights
    • DoorDash
    • Other prominent vendors
      • Table Global online on-demand food delivery services market: Other prominent vendors
  • Appendix
    • List of abbreviations
  • Explore Technavio

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