Global Online On-Demand Food Delivery Services Market 2017-2021
About Online On-Demand Food Delivery Services
Online on-demand food delivery services are online services that can be accessed using apps or web portals. Consumers can access the apps or web portals with a click of their fingertips. On-demand food delivery services partner with local restaurants (full service restaurants (FSRs) and quick service restaurants (QSRs) for food delivery. Online hyperlocal service providers like restaurants, retailers, cab and truck drivers, technicians, mechanics, and electricians; and consumers are stakeholders in the supply chain of the market.
Technavio’s analysts forecast the global online on-demand food delivery services market to grow at a CAGR of 31.76% during the period 2017-2021.
Covered in this report
The report covers the present scenario and the growth prospects of the global online on-demand food delivery services market for 2017-2021. To calculate the market size, the report considers the order-focused food delivery services, and logistics-focused food delivery services.
The market is divided into the following segments based on geography:
Technavio Announces the Publication of its Research Report – Global Online On-Demand Food Delivery Services Market 2017-2021
Technavio recognizes the following companies as the key players in the global online on-demand food delivery services market: Deliveroo, Delivery Hero, DoorDash, GrubHub, and Just Eat Holding
Other Prominent Vendors in the market are: Foodler, Postmates, Swiggy, OrderUp, Munchery, Takeaway.com, Zomato Media, Uber Eats, ELEME, and Hellofood.
Commenting on the report, an analyst from Technavio’s team said: “The latest trend gaining momentum in the market is Marketing and promotional activities for customer retention. The global market is highly competitive with the presence of several local and few global online on-demand food delivery service providers. Marketing plays a pivotal role to set certain competitive advantages for the vendors to distinguish themselves from their competitors. The global players operating in the market face competition from the local service providers in terms of the following aspects:”
According to the report, one of the major drivers for this market is Convenience and easy accessibility. The demand for online on-demand food delivery services is increasing due to a preference for convenience and easy accessibility to food delivery. These services are quite popular with the millennial population, the largest consumer segment to use Internet services. In addition, consumers accustomed to shopping through websites or apps that offer utmost convenience and transparency, resort to online food delivery options expect the same experience when it comes to ordering food. Popular on-demand food delivery services include a range of restaurants that allow users to compare menus, prices, and several reviews provided by former customers.
Further, the report states that one of the major factors hindering the growth of this market is Efficient operational execution. Efficient operational execution plays a crucial role in providing on-time services as and when the demand arises. However, this is still a challenge even for qualified professionals. Reaching customers on time and ensuring their trustworthiness can be problematic for on-demand service providers. This is because building and scaling a delivery fleet are capital-intensive and extremely complex processes. For instance, if any customer raises a request for food delivery service, the on-demand service provider needs to ensure that the customer request is fulfilled within the requested time. If the service provider fails in the efficient operational execution, it can lead to the dissatisfaction of the customer.
Deliveroo, Delivery Hero, DoorDash, GrubHub, and Just Eat Holding, Foodler, Postmates, Swiggy, OrderUp, Munchery, Takeaway.com, Zomato Media, Uber Eats, ELEME, and Hellofood.
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