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Global OSS BSS software market 2017-2021

Global OSS BSS software market 2017-2021

About OSS BSS Software

Operations support systems (OSS) refers to specialized software through which a telecom network supports different components within the system such as network operations, service management, and provisioning services. Business support systems (BSS) refers to software that handles tasks such as customer support processes, billing services, order management, and fraud management.

Technavio’s analysts forecast the global OSS BSS software market to grow at a CAGR of 14.59% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the global OSS BSS software market for 2017-2021. To calculate the market size, the report considers new installations and services market.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA
Technavio's report, Global OSS BSS Software Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • AMDOCS
  • Ericsson
  • Huawei Technologies
  • Netcracker Technology Corporation
  • Redknee
Other prominent vendors
  • Accenture
  • Aria Systems
  • Cerillion
  • Comarch
  • Comptel
  • CSG International
  • elitecore.com
  • Global Convergence Solutions
  • Hewlett Packard Enterprise Development
  • Hitachi Data Systems
  • Oracle
  • SAP
  • Sigma Systems
  • Subex
  • Wipro
Market driver
  • Growing adoption of cloud-based BSS
  • For a full, detailed list, view our report
Market challenge
  • Lack of in-house expertise
  • For a full, detailed list, view our report
Market trend
  • Outsourcing OSS BSS design and development to managed service providers
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Press Release

Technavio Announces the Publication of its Research Report – Global OSS BSS Software Market 2017-2021

Technavio recognizes the following companies as the key players in the global OSS BSS software market: AMDOCS, Ericsson, Huawei Technologies, Netcracker Technology Corporation, and Redknee.

Other Prominent Vendors in the market are: Accenture, Aria Systems, Cerillion, Comarch, Comptel, CSG International, elitecore.com, Global Convergence Solutions, Hewlett Packard Enterprise Development, Hitachi Data Systems, Oracle, SAP, Sigma Systems, Subex, and Wipro.

Commenting on the report, an analyst from Technavio’s team said: “One trend in the market is outsourcing OSS BSS design and development to managed service providers. Most telecom operators have low-profit margins on account of decreasing ARPU. Many leading telecom operators have piled up huge debts. Thus, telecom operators outsource most of their service functionalities, such as infrastructure, operations and management, as well as network operation and maintenance to multiple vendors in a bid to reduce operational expenses.”

According to the report, one driver in the market is growing adoption of cloud-based BSS. SMEs have become increasingly important to CSPs as a means to boost their business. The market at the SME level is highly competitive due to long-term relationships that are providing converged communications technology suites coupled with cloud-based services to its clients. Most of the CSPs provide a cloud-based BSS model to SMEs to ensure better manageability of resources. Cloud-based BSS effectively delivers business agility and a scalable IT infrastructure.

Further, the report states that one challenge in the market is lack of in-house expertise. Generating a single invoice for the telecom services is the primary objective of cloud billing services. However, the services are becoming more complex because of the integration of different telecom services and the additions of new and sophisticated features. Thus, the operation of the services requires a trained and skilled workforce. In most cases, the telecom operators that install these services in their BSS hire or train employees for the operations.

Companies Mentioned

AMDOCS, Ericsson, Huawei Technologies, Netcracker Technology Corporation, and Redknee. Accenture, Aria Systems, Cerillion, Comarch, Comptel, CSG International, elitecore.com, Global Convergence Solutions, Hewlett Packard Enterprise Development, Hitachi Data Systems, Oracle, SAP, Sigma Systems, Subex, and Wipro.

  • Executive summary
  • Scope of the report
  • Research Methodology
  • Introduction
    • Market outline
  • Market landscape
    • Market overview
      • Table Forecasts for 5G network deployment 2015-2025 (units)
      • Table OSS BSS architecture
      • Table Convergent billing system adopted by telecom operators
      • Table Segments of billing system
      • Table Billing system in telecom sector
    • Market size and forecast
      • Table Global OSS BSS software market 2016-2021 ($ billions)
  • Five forces analysis
    • Table Five forces analysis
  • Market segmentation by product
    • Table Global OSS BSS software market by product 2016-2021 ($ billions)
    • Table Global OSS BSS software market by product in 2016 and 2021 (% share)
    • OSS
      • Table Global OSS software market 2016-2021 ($ billions)
      • Table Global OSS software market: Segmentation by type in 2016 (% share)
    • BSS
      • Table Global BSS software market 2016-2021 ($ billions)
      • Table Global BSS software market: Segmentation by type in 2016 (% share)
  • Geographical segmentation
    • Table Global OSS BSS software market: Segmentation by geography 2016-2021 ($ billions)
    • Table Global OSS BSS software market by geography in 2016 and 2021 (% share)
    • Americas
      • Table The OSS BSS software market in Americas 2016-2021 ($ billions)
    • EMEA
      • Table The OSS BSS software market in EMEA 2016-2021 ($ billions)
    • APAC
      • Table The OSS BSS software market in APAC 2016-2021 ($ billions)
  • Decision framework
  • Drivers and challenges
    • Market drivers
      • Table Commercial LTE deployments in 2016 (on or before February 2016)
      • Table Generic RMS
    • Market challenges
  • Market trends
    • Outsourcing OSS BSS design and development to managed service providers
    • Increasing demand for customized OSS BSS software
    • Reduction in TCO
    • Competition in the telecom billing software market
  • Vendor landscape
    • Competitive scenario
    • M&A
  • Key vendor profiles
    • AMDOCS
      • Table AMDOCS: Recent developments
    • Ericsson
      • Table Ericsson: Recent developments
    • Huawei Technologies
      • Table Huawei Technologies: Recent developments
    • Netcracker Technology Corporation
      • Table Netcracker Technology Corporation: Recent developments
    • Redknee
      • Table Redknee: Recent developments
    • Other prominent vendors
      • Table Other prominent vendors
  • Appendix
    • List of abbreviations
  • Explore Technavio

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