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Global Mobile VoIP Market 2016-2020

About the Mobile Voice Over Internet Protocol (VoIP) Market

VoIP functions on broadband networks using packet switched telephone networks (PSTNs), unlike traditional calls on circuit switched networks. PSTNs are more efficient than legacy systems (circuited switched networks), and information can be routed in packets over optimized paths. Mobile VoIP allows IP calls over mobile networks (3G/LTE) or fixed networks, such as wireless hotspots, Wi-Fi, and worldwide interoperability for microwave access (WiMAX) networks. Mobile VoIP bypasses the originating mobile carrier's telephony network and allows inexpensive calls on mobiles through the Internet providers. It also offers low-cost international calls, and roaming calls, without the need for extensive infrastructures such as PCs and DSL modems. Therefore, it is a threat to traditional mobile voice revenues. Despite the many benefits of mVoIP, the disadvantages include poor speech quality and dropped calls due to latency or packet loss in the Internet service provider's network.

Technavio’s analysts forecast the global mobile voice over internet protocol (VoIP) market to grow at a CAGR of 28.47% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global mobile voice over internet protocol (VoIP) market for 2016-2020. To calculate the market size, the report considers the following:

  • The service revenue obtained from enterprise users
  • The service revenue obtained from individual premium users
  • The service revenue obtained from individual freemium users
Technavio's report, Global Mobile Voice Over Internet Protocol (VoIP) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • Big Ant
  • Cisco Jabber
  • HipChat
  • IBM Lotus Sametime
  • Facebook
  • Kakao Talk
  • Line
  • Skype
  • Viber
  • Vonage
  • WeChat
Other prominent vendors
  • 12VoIP
  • FaceTime
  • Fring
  • Google Hangouts
  • Grasshopper VoIP
  • magicJack
  • Mobiboo
  • One Horizon
  • PennyTel
  • Phone.com
  • RingCentral
  • StarSSIP
  • Talk360
  • TATA Communications
  • Tencent
  • TheDigest.com
  • T-Mobile VoIP
  • Truphone
  • Tu Me
  • VoIPVoIP
  • Vopium
  • Vyke
  • Zadarma
Market driver
  • Elevated price variation between voice and data services
  • For a full, detailed list, view our report
Market challenge
  • Unreliable QoS
  • For a full, detailed list, view our report
Market trend
  • Low total cost of ownership
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Press Release

Technavio Announces the Publication of its Research Report – Global Mobile Voice Over Internet Protocol (VoIP) Market 2016-2020

Technavio recognizes the following companies as the key players in the global mobile voice over internet protocol (VoIP) market: Big Ant, Cisco Jabber, HipChat, IBM Lotus Sametime, Facebook, Kakao Talk, Line, Skype, Viber, Vonage, and WeChat.

Other Prominent Vendors in the market are: 12VoIP, FaceTime, fring, Google Hangouts, Grasshopper VoIP, magicJack, Mobiboo, One Horizon, PennyTel, Phone.com, RingCentral, StarSSIP, Talk360, TATA Communications, Tencent, TheDigest.com, T-Mobile VoIP, Truphone, Tu Me, VoIpVoIP, Vopium, Vyke, and Zadarma.

Commenting on the report, an analyst from Technavio’s team said: “A major trend which is contributing to market growth is the low total cost of ownership. VoIP technology enables data traffic and voice communication traffic integration into a single network to reduce the total cost of ownership (TCO) associated with a combined voice or data network. The integration of multiple media types such as voice, data, and video into a single network eliminates infrastructure and maintenance redundancies, which also reduces capital and operational costs.”

According to the report, a key growth driver is the high operational flexibility offered by mobile VoIP. Enterprises adopt varying mobile technologies at different instances for decision-making processes and conducting meetings on the go, irrespective of the networks or hotspots. mVoIP is primarily focused via Wi-Fi hotspots due to high-speed data connections. In circuit-switched voice networks, different layers including the transport, call control, and application layers are grouped into single proprietary systems, which are disaggregated into separate components in IP-based networks.

Further, the report states that one challenge that is hampering market growth is the unreliable quality of service. The delays occurring in the data network are dependent upon configuration, capacity, performance, and load.

Companies Mentioned

Big Ant, Cisco Jabber, HipChat, IBM Lotus Sametime, Facebook, Kakao Talk, Line, Skype, Viber, Vonage, WeChat, 12VoIP, FaceTime, fring, Google Hangouts, Grasshopper VoIP, magicJack, Mobiboo, One Horizon, PennyTel, Phone.com, RingCentral, StarSSIP, Talk360, TATA Communications, Tencent, TheDigest.com, T-Mobile VoIP, Truphone, Tu Me, VoIpVoIP, Vopium, Vyke, Zadarma.

  • Executive summary
    • Highlights
  • Scope of the report
    • Market overview
    • Top-vendor offerings
      • Table Product offerings
  • Market research methodology
    • Research methodology
    • Economic indicators
  • Introduction
    • Key market highlights
  • Market landscape
    • Market overview
      • Table Advantages and disadvantages of mVoIP
      • Table mVoIP business uncertainties
      • Table mVoIP growth factors
    • Market size and forecast
      • Table Global mVoIP customers 2015-2020 (millions)
      • Table Global mVoIP customers by users 2015-2020 (millions)
      • Table Global mobile VoIP market revenue 2015-2020 ($ billions)
    • Five forces analysis
      • Table Five forces analysis
  • Market segmentation by user models
    • Global mVoIP market by user models
      • Table Global mVoIP market revenue by user models 2015-2020
  • Market drivers
  • Impact of drivers
    • Table Impact of drivers
  • Market challenges
  • Impact of drivers and challenges
    • Table Impact of drivers and challenges
  • Market trends
  • Vendor landscape
    • Competitive scenario
    • Key developments
    • Market share analysis
      • Table BigAnt: Product segmentation
      • Table Cisco Jabber: Product applications
      • Table Cross-platform description
      • Table IBM Sametime: Product offerings
      • Table Facebook: Revenue segmentation 2014
      • Table Facebook: Revenue segmentation 2013 and 2014 ($ billions)
      • Table Facebook: Geographical segmentation by revenue 2014
      • Table Services description
      • Table Application description
      • Table Vonage: Business segmentation
      • Table Vonage: Geographical segmentation by revenue 2014
      • Table WeChat: Platform segmentation
    • Other prominent vendors
  • Appendix
    • List of abbreviation
  • Explore Technavio

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