About Mobile Business Process Management (BPM)
Mobile BPM provides effective control and transparency of business operations while providing solutions to deal with reducing profit margins and revenues and real-time access from remote locations. The main advantages of BPM are integration, automation, and transparency. Integration means different systems can work together seamlessly. Automation ensures that tasks are carried out rapidly and consistently, and transparency allows users to monitor processes in real time. Mobile BPM combines these features and native mobile capabilities in order to deliver more business value. Mobile BPM also helps field technicians and sales teams work effectively and efficiently. Mobile apps can take advantage of the mobile device to support employees with features such as access to reference material, data capture through mobile phone camera, uploading pictures, and sharing employee location with their colleagues in case they need any additional information.
Technavio’s analysts forecast the global mobile BPM market to grow at a CAGR of 20.9% during the period 2016-2020.
Covered in this report
The report covers the present scenario and the growth prospects of the global mobile BPM market for 2016-2020. To calculate the market size, Technavio considers the revenue generated from the sales of mobile BPM solutions, including functionalities, integrated solutions, and services (consultation, outsourcing, training, and maintenance) in mobile devices such as smartphones and tablets. The revenue generated from after-sales services is not considered.
The market is divided into the following segments based on geography:
Technavio Announces the Publication of its Research Report – Global Mobile Business Process Management (BPM) Market 2016-2020
Technavio recognizes the following companies as the key players in the global mobile business process management (BPM) market: Appian, IBM, OpenText, Oracle, Pegasystems, Software AG and Pegasystems.
Other Prominent Vendors in the market are: Adobe Systems, Bosch, Intellect, Intalio, Newgen Software, and TIBCO Software.
Commenting on the report, an analyst from Technavio’s team said: “Increasing mobile workforce will be a key trend for market growth. Over 35% of the global workforce were mobile workers in 2015. Due to the availability of a variety of devices, the mobile workforce has the ability to be connected, available, effective, and more productive across remote locations and time zones. BPM platforms allow the rendering of BPM user interfaces on all major mobile platforms with minimal additional development. The increased penetration of mobile devices with the flexibility of engaging mobile device users through a diversity of mobile devices ensures extensive participation and aids to build the community required for mobile BPM.”
According to the report, the need to comply with standard operating procedures will be one of the major drivers of the mobile business process management market. After business processes have been analyzed and established, it is necessary to ensure their compliance with standard operating procedures. The basic requirement of any standard operating procedure is to understand the procedure properly and maintain the same procedure standards across units. BPM software generates process documentation that helps organizations to validate adherence to standards. The ability of the software to document the procedures and identify discrepancies is leading to its increasing adoption. In addition, regulations with regard to operating procedures are also being made stringent.
Further, the report states that difficulty in meeting user expectations will be one of the major challenges for the market. Mobile BPM vendors often find it difficult to meet user expectations as consumers want the mobile apps to be intuitive and reliable. User interfaces and content should be optimized for use on mobile devices. Mobile users expect real-time responses and to have the ability to work and take action on the go. Even if they have bad reception or low signal, users need automated syncing mechanisms that upload any work that is done offline as soon as their devices get connected. Mobile applications should also incorporate native capabilities, such as GPS and onboard cameras, in order to take advantage of mobile devices offerings.
Appian, IBM, OpenText, Oracle, Pegasystems, Software AG Pegasystems, Adobe Systems, Bosch, Intellect, Intalio, Newgen Software, TIBCO Software.
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.Download eBook