Global Field Service Management (FSM) Software Market 2021-2025

Global Field Service Management (FSM) Software Market 2021-2025

Technavio has been monitoring the field service management (FSM) software market and it is poised to grow by $ 3.68 bn during 2021-2025, decelerating at a CAGR of 18.22% during the forecast period. Our report on the field service management (FSM) software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by various pricing strategies by vendors and increasing demand for SaaS-based FSM solutions. In addition, various pricing strategies by vendors is anticipated to boost the growth of the market as well.

The field service management (FSM) software market analysis includes the deployment segment and geographic landscape.

Technavio's field service management (FSM) software market is segmented as below:

By Deployment

  • On-premise
  • Cloud-based
By Geographical Landscape
  • North America
  • Europe
  • APAC
  • MEA
  • South America
This study identifies the increasing requirements to drive workforce productivityas one of the prime reasons driving the field service management (FSM) software market growth during the next few years.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on field service management (FSM) software market covers the following areas:
  • Field service management (FSM) software market sizing
  • Field service management (FSM) software market forecast
  • Field service management (FSM) software market industry analysis
Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading field service management (FSM) software market vendors that include Coresystems AG, FieldAware Group Ltd., FieldEZ, Kirona Solutions Ltd., Microsoft Corp., Oracle Corp., OverIT Spa, ServiceMax Inc., ServicePower Inc., and Zinier Inc. Also, the field service management (FSM) software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. Technavio's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.


  • Executive Summary
  • Market Landscape
    • Market ecosystem
      • Table Parent market
      • Table Market characteristics
    • Value chain analysis
      • Table Value chain analysis: Global application software market
      • Inputs
      • Software development process
      • Marketing and distribution:
      • Post-selling services:
      • Innovation
  • Market Sizing
    • Market definition
      • Table Offerings of vendors included in the market definition
    • Market segment analysis
      • Table Market segments
    • Market size 2020
    • Market outlook: Forecast for 2020 - 2025
      • Table Global - Market size and forecast 2020 - 2025 ($ million)
      • Table Global market: Year-over-year growth 2020 - 2025 (%)
  • Five Forces Analysis
    • Five forces analysis 2020 & 2025
      • Table Five forces analysis 2020 & 2025
    • Bargaining power of buyers
      • Table Bargaining power of buyers
    • Bargaining power of suppliers
      • Table Bargaining power of suppliers
    • Threat of new entrants
      • Table Threat of new entrants
    • Threat of substitutes
      • Table Threat of substitutes
    • Threat of rivalry
      • Table Threat of rivalry
    • Market condition
      • Table Market condition - Five forces 2020
  • Market Segmentation by Deployment
    • Market segments
      • Table Deployment - Market share 2020-2025 (%)
    • Comparison by Deployment
      • Table Comparison by Deployment
    • On-premise - Market size and forecast 2020-2025
      • Table On-premise - Market size and forecast 2020-2025 ($ million)
      • Table On-premise - Year-over-year growth 2020-2025 (%)
    • Cloud-based - Market size and forecast 2020-2025
      • Table Cloud-based - Market size and forecast 2020-2025 ($ million)
      • Table Cloud-based - Year-over-year growth 2020-2025 (%)
    • Market opportunity by Deployment
      • Table Market opportunity by Deployment
  • Customer landscape
    • Table Customer landscape
  • Geographic Landscape
    • Geographic segmentation
      • Table Market share by geography 2020-2025 (%)
    • Geographic comparison
      • Table Geographic comparison
    • North America - Market size and forecast 2020-2025
      • Table North America - Market size and forecast 2020-2025 ($ million)
      • Table North America - Year-over-year growth 2020-2025 (%)
    • Europe - Market size and forecast 2020-2025
      • Table Europe - Market size and forecast 2020-2025 ($ million)
      • Table Europe - Year-over-year growth 2020-2025 (%)
    • APAC - Market size and forecast 2020-2025
      • Table APAC - Market size and forecast 2020-2025 ($ million)
      • Table APAC - Year-over-year growth 2020-2025 (%)
    • MEA - Market size and forecast 2020-2025
      • Table MEA - Market size and forecast 2020-2025 ($ million)
      • Table MEA - Year-over-year growth 2020-2025 (%)
    • South America - Market size and forecast 2020-2025
      • Table South America - Market size and forecast 2020-2025 ($ million)
      • Table South America - Year-over-year growth 2020-2025 (%)
    • Key leading countries
      • Table Key leading countries
    • Market opportunity by geography
      • Table Market opportunity by geography ($ million)
  • Drivers, Challenges, and Trends
    • Market drivers
      • Various pricing strategies by vendors
      • Increasing demand for SaaS-based FSM solutions
      • Increasing requirements to drive workforce productivity
    • Market challenges
      • High cost deploying FSM software
      • Threat from open-source FSM software
      • Inadequate training
        • Table Impact of drivers and challenges
    • Market trends
      • Introduction of predictive analytics in FSM software
      • Emergence of the IoT in FSM
      • Introduction of mobile field service apps
  • Vendor Landscape
    • Overview
      • Table Vendor landscape
    • Landscape disruption
      • Table Landscape disruption
      • Table Industry risks
  • Vendor Analysis
    • Vendors covered
      • Table Vendors covered
    • Market positioning of vendors
      • Table Market positioning of vendors
    • Coresystems AG
      • Table Coresystems AG – Overview
      • Table Coresystems AG - Product and service
      • Table Coresystems AG - Key offerings
    • FieldAware Group Ltd.
      • Table FieldAware Group Ltd. –Overview
      • Table FieldAware Group Ltd. - Product and service
      • Table FieldAware Group Ltd. - Key news
      • Table FieldAware Group Ltd. - Key offerings
    • FieldEZ
      • Table FieldEZ – Overview
      • Table FieldEZ - Product and service
      • Table FieldEZ - Key offerings
    • Kirona Solutions Ltd.
      • Table Kirona Solutions Ltd. –Overview
      • Table Kirona Solutions Ltd. - Product and service
      • Table Kirona Solutions Ltd. - Key offerings
    • Microsoft Corp.
      • Table Microsoft Corp. –Overview
      • Table Microsoft Corp. - Business segments
      • Table Microsoft Corp. - Key news
      • Table Microsoft Corp. - Key offerings
      • Table Microsoft Corp. - Segment focus
    • Oracle Corp.
      • Table Oracle Corp. –Overview
      • Table Oracle Corp. - Business segments
      • Table Oracle Corp. - Key news
      • Table Oracle Corp. - Key offerings
      • Table Oracle Corp. - Segment focus
    • OverIT Spa
      • Table OverIT Spa – Overview
      • Table OverIT Spa - Product and service
      • Table OverIT Spa - Key news
      • Table OverIT Spa - Key offerings
    • ServiceMax Inc.
      • Table ServiceMax Inc. –Overview
      • Table ServiceMax Inc. - Product and service
      • Table ServiceMax Inc. - Key news
      • Table ServiceMax Inc. - Key offerings
    • ServicePower Inc.
      • Table ServicePower Inc. –Overview
      • Table ServicePower Inc. - Product and service
      • Table ServicePower Inc. - Key offerings
    • Zinier Inc.
      • Table Zinier Inc. –Overview
      • Table ServicePower Inc. - Product and service
      • Table Zinier Inc. - Key news
      • Table Zinier Inc. - Key offerings
  • Appendix
    • Scope of the report
      • Market definition
      • Objective
      • Notes and caveats
    • Currency conversion rates for US$
      • Table Currency conversion rates for US$
    • Research methodology
      • Table Research Methodology
      • Table Validation techniques employed for market sizing
      • Table Information sources
    • List of abbreviations
      • Table List of abbreviations

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