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Global Consumer Billing Management Software Market 2017-2021

Global Consumer Billing Management Software Market 2017-2021

About Consumer Billing Management Software

CBM software assists in the payment process for recurring bills. It is designed for organizations which have many customers, high data volumes, and various business processes. This software helps end-users securely manage customer account information such as bills, statements, and other data. This software enables end-users to realize their business operations efficiently. It helps consumers with highly personalized online account information and self-service capabilities across multiple channels such as PDF, web, hand-held devices, interactive voice response (IVR), and e-mail.

Technavio’s analysts forecast the global consumer billing management software market to grow at a CAGR of 6.61% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the global consumer billing management software market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA
Technavio's report, Global Consumer Billing Management Software Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • Amdocs
  • EnergyCAP
  • Harris ERP
  • Healthpac
  • Huawei
  • Mckesson
  • Oracle
Other prominent vendors
  • athenahealth
  • CareCloud
  • Cerillion Technologies
  • CSG International
  • Continental Utility Solutions
  • Dataman Computer Systems
  • Ericsson
  • Formula Telecom Solutions
  • Gentrack
  • Logics Solutions
  • LogNet Systems
  • LogiSense
  • National Information Solutions Cooperative
  • Netcracker
  • Redknee
  • United Systems and Software
Market driver
  • Growing need to comply with multiple regulations.
  • For a full, detailed list, view our report
Market challenge
  • High implementation and maintenance costs.
  • For a full, detailed list, view our report
Market trend
  • Increased adoption of next-generation (NG) billing management solutions.
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


  • Executive summary
  • Scope of the report
  • Research Methodology
  • Introduction
    • Key market highlights
      • Table The four major CBM modules
    • Benefits of CBM software for service provider
    • Benefits of CBM software for end-user
  • Economic overview
    • Economic overview
  • Market assumptions
    • Market assumptions
      • Table Market assumptions
  • Market landscape
    • Market overview
    • Market size and forecast
      • Table Global CBM software market 2016-2021 ($ billions)
  • Market segmentation by deployment
    • Global CBM software market by deployment
      • Table Deployment models
      • Table Global CBM software market by deployment 2016-2021 (% share)
    • Global on-premises CBM market
      • Table Global CBM software market by on-premises deployment model 2016-2021 ($ billions)
    • Global cloud-based CBM market
      • Table Global CBM software market by cloud-based deployment model ($ billions)
  • Market segmentation by end-user
    • Global CBM software market by end-user segmentation
      • Table Global CBM software market segmentation by end-user 2016-2021 (% share)
    • Telecom sector
      • Table Global CBM software market by telecom sector 2016-2021 ($ billions)
    • Pharmacy sector
      • Table Global CBM software market by pharmacy sector 2016-2021 ($ billions)
    • Utility sector
      • Table Global CBM software market by utility sector 2016-2021 ($ billions)
  • Geographical segmentation
    • Global CBM software market by geography
      • Table Global CBM software market by geography 2016-2021 (% share)
    • Global CBM software market by geography
      • Table Global CBM software market by geography 2016-2021 ($ billions)
  • Buying criteria
    • Buying criteria
      • Table Buying criteria for CBM software
  • Decision framework
  • Drivers and challenges
    • Market drivers
    • Impact of drivers on key customer segments
      • Table Impact of drivers
    • Market challenges
      • Table Open-source CBM
    • Impact of challenges on key customer segments
      • Table Impact of challenges
  • Market trends
    • Increased adoption of next generation (NG) billing management solutions
    • Shift from paper-based to paperless billing
    • Growing focus on automation and real-time solutions
  • Five forces model
    • Table Five forces analysis
  • Vendor landscape
    • Competitive scenario
    • List of major vendors
      • Table List of major vendors 2016
    • Major vendor offerings
      • Table Product offerings
    • Vendor matrix
      • Table Vendor matrix
      • Table Vendor matrix: Geographical presence
      • Table Vendor matrix
      • Table Vendor matrix: Geographical presence
      • Table Vendor matrix
      • Table Vendor matrix: Geographical presence
  • Key vendor analysis
    • Major vendor profiles
    • Other prominent vendors
      • Table Other prominent vendors
  • Appendix
    • List of abbreviations
  • Explore Technavio

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