Global CRM Outsourcing Market 2021-2025

Global CRM Outsourcing Market 2021-2025

Technavio has been monitoring the CRM outsourcing market and it is poised to grow by $ 21.29 bn during 2021-2025, progressing at a CAGR of 5.19% during the forecast period. Our report on the CRM outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the increasing need for large-scale client management and the need to focus on core competencies and improve efficiency. In addition, the increasing need for large-scale client management is anticipated to boost the growth of the market as well.

The CRM outsourcing market analysis includes the end-user segment and geographic landscape.

Technavio's CRM outsourcing market is segmented as below:

By End-user

• BFSI
• Telecom and IT
• Retail
• Healthcare
• Others

By Geographical Landscape

• North America
• Europe
• APAC
• South America
• MEA

This study identifies the increased use of neo-sourcingas one of the prime reasons driving the CRM outsourcing market growth during the next few years.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on CRM outsourcing market covers the following areas:

• CRM outsourcing market sizing
• CRM outsourcing market forecast
• CRM outsourcing market industry analysis

Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading CRM outsourcing market vendors that include Accenture Plc, Atos SE, Capgemini SE, Cognizant Technology Solutions Corp., Concentrix Corp., Dell Technologies Inc., ExlService Holdings Inc., HCL Technologies Ltd., Infosys Ltd., and International Business Machines Corp. Also, the CRM outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. Technavio's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.