Global Bot Market 2021-2025

Global Bot Market 2021-2025

Technavio has been monitoring the bot market and it is poised to grow by $ 1.59 bn during 2021-2025, progressing at a CAGR of 25.67% during the forecast period. Our report on the bot market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the cost benefits of bot services and need to support a virtualized IT ecosystem. In addition, the cost benefits of bot services is anticipated to boost the growth of the market as well.

The bot market analysis includes end-user and service segments and geographic landscape.

Technavio's bot market is segmented as below:

  • By End-user
  • BFSI
  • Retail
  • Healthcare
  • Media
  • Others
  • By Service
  • Framework
  • Platform
  • By Geography
  • North America
  • APAC
  • Europe
  • South America
  • MEA
This study identifies the transformation of the ICT infrastructureas one of the prime reasons driving the bot market growth during the next few years. Also, will lead to sizable demand in the market.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on bot market covers the following areas:
  • Bot market sizing
  • Bot market forecast
  • Bot market industry analysis
Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading bot market vendors that include [24]7.ai Inc., Amazon.com Inc., Creative Virtual Ltd., Inbenta Technologies Inc., International Business Machines Corp., Microsoft Corp., Nuance Communications Inc., Oracle Corp., Pandorabots Inc., and Vergic AB. Also, the bot market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. Technavio's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.


  • Executive Summary
  • Market Landscape
    • Market ecosystem
      • Table Parent market
      • Table Market characteristics
  • Market Sizing
    • Market definition
      • Table Offerings of vendors included in the market definition
    • Market segment analysis
      • Table Market segments
    • Market size 2020
    • Market outlook: Forecast for 2020 - 2025
      • Estimating growth rates for emerging and high-growth markets
      • Estimating growth rates for mature markets
        • Table Global - Market size and forecast 2020 - 2025 ($ million)
        • Table Global market: Year-over-year growth 2020 - 2025 (%)
  • Five Forces Analysis
    • Table Five forces analysis 2020 & 2025
    • Bargaining power of buyers
      • Table Bargaining power of buyers
    • Bargaining power of suppliers
      • Table Bargaining power of suppliers
    • Threat of new entrants
      • Table Threat of new entrants
    • Threat of substitutes
      • Table Threat of substitutes
    • Threat of rivalry
      • Table Threat of rivalry
    • Market condition
      • Table Market condition - Five forces 2020
  • Market Segmentation by End-user
    • Market segments
      • Table End-user - Market share 2020-2025 (%)
    • Comparison by End-user
      • Table Comparison by End-user
    • BFSI - Market size and forecast 2020-2025
      • Table BFSI - Market size and forecast 2020-2025 ($ million)
      • Table BFSI - Year-over-year growth 2020-2025 (%)
    • Retail - Market size and forecast 2020-2025
      • Table Retail - Market size and forecast 2020-2025 ($ million)
      • Table Retail - Year-over-year growth 2020-2025 (%)
    • Healthcare - Market size and forecast 2020-2025
      • Table Healthcare - Market size and forecast 2020-2025 ($ million)
      • Table Healthcare - Year-over-year growth 2020-2025 (%)
    • Media - Market size and forecast 2020-2025
      • Table Media - Market size and forecast 2020-2025 ($ million)
      • Table Media - Year-over-year growth 2020-2025 (%)
    • Others - Market size and forecast 2020-2025
      • Table Others - Market size and forecast 2020-2025 ($ million)
      • Table Others - Year-over-year growth 2020-2025 (%)
    • Market opportunity by End-user
      • Table Market opportunity by End-user
  • Market Segmentation by Service
    • Market segments
      • Table Service - Market share 2020-2025 (%)
    • Comparison by Service
      • Table Comparison by Service
    • Framework - Market size and forecast 2020-2025
      • Table Framework - Market size and forecast 2020-2025 ($ million)
      • Table Framework - Year-over-year growth 2020-2025 (%)
    • Platform - Market size and forecast 2020-2025
      • Table Platform - Market size and forecast 2020-2025 ($ million)
      • Table Platform - Year-over-year growth 2020-2025 (%)
    • Market opportunity by Service
      • Table Market opportunity by Service
  • Customer Landscape
    • Table Customer landscape
  • Geographic Landscape
    • Geographic segmentation
      • Table Market share by geography 2020-2025 (%)
    • Geographic comparison
      • Table Geographic comparison
    • North America - Market size and forecast 2020-2025
      • Table North America - Market size and forecast 2020-2025 ($ million)
      • Table North America - Year-over-year growth 2020-2025 (%)
    • APAC - Market size and forecast 2020-2025
      • Table APAC - Market size and forecast 2020-2025 ($ million)
      • Table APAC - Year-over-year growth 2020-2025 (%)
    • Europe - Market size and forecast 2020-2025
      • Table Europe - Market size and forecast 2020-2025 ($ million)
      • Table Europe - Year-over-year growth 2020-2025 (%)
    • South America - Market size and forecast 2020-2025
      • Table South America - Market size and forecast 2020-2025 ($ million)
      • Table South America - Year-over-year growth 2020-2025 (%)
    • MEA - Market size and forecast 2020-2025
      • Table MEA - Market size and forecast 2020-2025 ($ million)
      • Table MEA - Year-over-year growth 2020-2025 (%)
    • Key leading countries
      • Table Key leading countries
    • Market opportunity by geography
      • Table Market opportunity by geography ($ million)
  • Drivers, Challenges, and Trends
    • Market drivers
      • Cost benefits of bot
    • Market challenges
      • Data privacy and security risks
        • Table Impact of drivers and challenges
    • Market trends
      • Industry-specific bots
  • Vendor Landscape
    • Overview
    • Vendor landscape
      • Table Vendor landscape
    • Landscape disruption
      • Table Landscape disruption
      • Table Industry risks
  • Vendor Analysis
    • Vendors covered
      • Table Vendors covered
    • Market positioning of vendors
      • Table Market positioning of vendors
    • [24]7.ai Inc.
      • Table [24]7.ai Inc. – Overview
      • Table [24]7.ai Inc. – Product and service
      • Table [24]7.ai Inc. - Key offerings
    • Amazon.com Inc.
      • Table Amazon.com Inc. – Overview
      • Table Amazon.com Inc. - Business segments
      • Table Amazon.com Inc. - Key offerings
      • Table Amazon.com Inc. - Segment focus
    • Creative Virtual Ltd.
      • Table Creative Virtual Ltd. – Overview
      • Table Creative Virtual Ltd. - Product and service
      • Table Creative Virtual Ltd. - Key offerings
    • Inbenta Technologies Inc.
      • Table Inbenta Technologies Inc. – Overview
      • Table Inbenta Technologies Inc. - Product and service
      • Table Inbenta Technologies Inc. - Key offerings
    • International Business Machines Corp.
      • Table International Business Machines Corp. – Overview
      • Table International Business Machines Corp. - Business segments
      • Table International Business Machines Corp.- Key news
      • Table International Business Machines Corp. - Key offerings
      • Table International Business Machines Corp. - Segment focus
    • Microsoft Corp.
      • Table Microsoft Corp. – Overview
      • Table Microsoft Corp. - Business segments
      • Table Microsoft Corp.- Key news
      • Table Microsoft Corp. - Key offerings
      • Table Microsoft Corp. - Segment focus
    • Nuance Communications Inc.
      • Table Nuance Communications Inc. – Overview
      • Table Nuance Communications Inc. - Business segments
      • Table Nuance Communications Inc.- Key news
      • Table Nuance Communications Inc. - Key offerings
      • Table Nuance Communications Inc. - Segment focus
    • Oracle Corp.
      • Table Oracle Corp. – Overview
      • Table Oracle Corp. - Business segments
      • Table Oracle Corp. - Key offerings
      • Table Oracle Corp. - Segment focus
    • Pandorabots Inc.
      • Table Pandorabots Inc. – Overview
      • Table Pandorabots Inc. – Product and service
      • Table Pandorabots Inc. - Key offerings
    • Vergic AB
      • Table Vergic AB – Overview
      • Table Vergic AB - Product and service
      • Table Vergic AB- Key news
      • Table Vergic AB - Key offerings
  • Appendix
    • Scope of the report
      • Market definition
      • Objective
      • Notes and Caveats
    • Currency conversion rates for US$
      • Table Currency conversion rates for US$
    • Research methodology
      • Table Research Methodology
      • Table Validation techniques employed for market sizing
      • Table Information sources
    • List of abbreviations
      • Table List of abbreviations

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