About the Back Office System Integration Market
System integration solutions are used to integrate multiple systems, applications, and components in the information, communications, and technology (ICT) infrastructure of organizations. System integration solutions can be applied on the IT architecture of front office and back office to connect sub-systems and devices to exchange information within the functional department. Back office system integration tools connect back office functions such as accounts management and order and inventory management with front end system to provide connectivity to access data at any point of time by employees and top management of the firm.
Technavio’s analysts forecast the global back office system integration market to grow at a CAGR of 5.8% during the period 2016-2020.
Covered in this report
The report covers the present scenario and the growth prospects of the global back office system integration market for 2016-2020. To calculate the market size, we consider revenue generated from the sales of system integration solutions and services.
The market is divided into the following segments based on geography:
Technavio Announces the Publication of its Research Report – Global Back Office System Integration Market 2016-2020
Technavio recognizes the following companies as the key players in the global back office system integration market: CGI, Consilia Technology, MuleSoft, NetSuite, and SAP.
Other Prominent Vendors in the market are: Accenture, Fujitsu, Genpact, HCL Technologies, IBM, Oracle, Sage Software Solution, Salesforce, Toshiba Information Systems, Scribe Software, and TCS.
Commenting on the report, an analyst from Technavio’s team said: “One trend which is boosting market growth is the emergence of e-commerce back office integration solutions. The ever-increasing popularity of e-commerce businesses globally has raised many concerns related to front-end and back-end IT systems. E-commerce software solutions require integration with enterprise system for the exchange of information related to inventory, billings, transaction details, and other information related to online shopping. E-commerce firms use system integration solutions to integrate their back-end systems with enterprise systems as well as with front-end systems. Back-end system integration with e-commerce software solutions helps firms to control expenditure by connecting front-end and back-end systems.”
According to the report, a key growth driver is the need for cost reduction and efficiency. Back office system integration solutions help firms to reduce implementation costs of new solutions. System implementation costs increase when different vendors offer disparate IT solutions to same client. Implementation of two different systems can be easily executed when integration of back office systems. Disparate IT systems in the back office increase the cost of implementation for new IT solutions. Integrated back office systems enhance back office processes in organizations and enhance business efficiencies.
Further, the report states that one challenge that could hamper market growth is user resistance to back-end system integration solutions. The adoption rate for this technology is quite low in developing countries due to the need for additional investment.
CGI, Consilia Technology, MuleSoft, NetSuite, SAP, Accenture, Fujitsu, Genpact, HCL Technologies, IBM, Oracle, Sage Software Solution, Salesforce, Toshiba Information Systems, Scribe Software, TCS.
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