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Global Back Office System Integration Market 2016-2020

About the Back Office System Integration Market

System integration solutions are used to integrate multiple systems, applications, and components in the information, communications, and technology (ICT) infrastructure of organizations. System integration solutions can be applied on the IT architecture of front office and back office to connect sub-systems and devices to exchange information within the functional department. Back office system integration tools connect back office functions such as accounts management and order and inventory management with front end system to provide connectivity to access data at any point of time by employees and top management of the firm.

Technavio’s analysts forecast the global back office system integration market to grow at a CAGR of 5.8% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global back office system integration market for 2016-2020. To calculate the market size, we consider revenue generated from the sales of system integration solutions and services.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA
Technavio's report, Global Back Office System Integration Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • CGI
  • Consilia Technology
  • MuleSoft
  • NetSuite
  • SAP
Other prominent vendors
  • Accenture
  • Fujitsu
  • Genpact
  • HCL Technologies
  • IBM
  • Oracle
  • Sage Software Solution
  • Salesforce
  • Toshiba Information Systems
  • Scribe Software
  • TCS
Market driver
  • Emergence of e-commerce back office integration solutions
  • For a full, detailed list, view our report
Market challenge
  • Reluctant to adopt back-end system integration solutions
  • For a full, detailed list, view our report
Market trend
  • Cost reduction and efficiency
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Press Release

Technavio Announces the Publication of its Research Report – Global Back Office System Integration Market 2016-2020

Technavio recognizes the following companies as the key players in the global back office system integration market: CGI, Consilia Technology, MuleSoft, NetSuite, and SAP.

Other Prominent Vendors in the market are: Accenture, Fujitsu, Genpact, HCL Technologies, IBM, Oracle, Sage Software Solution, Salesforce, Toshiba Information Systems, Scribe Software, and TCS.

Commenting on the report, an analyst from Technavio’s team said: “One trend which is boosting market growth is the emergence of e-commerce back office integration solutions. The ever-increasing popularity of e-commerce businesses globally has raised many concerns related to front-end and back-end IT systems. E-commerce software solutions require integration with enterprise system for the exchange of information related to inventory, billings, transaction details, and other information related to online shopping. E-commerce firms use system integration solutions to integrate their back-end systems with enterprise systems as well as with front-end systems. Back-end system integration with e-commerce software solutions helps firms to control expenditure by connecting front-end and back-end systems.”

According to the report, a key growth driver is the need for cost reduction and efficiency. Back office system integration solutions help firms to reduce implementation costs of new solutions. System implementation costs increase when different vendors offer disparate IT solutions to same client. Implementation of two different systems can be easily executed when integration of back office systems. Disparate IT systems in the back office increase the cost of implementation for new IT solutions. Integrated back office systems enhance back office processes in organizations and enhance business efficiencies.

Further, the report states that one challenge that could hamper market growth is user resistance to back-end system integration solutions. The adoption rate for this technology is quite low in developing countries due to the need for additional investment.

Companies Mentioned

CGI, Consilia Technology, MuleSoft, NetSuite, SAP, Accenture, Fujitsu, Genpact, HCL Technologies, IBM, Oracle, Sage Software Solution, Salesforce, Toshiba Information Systems, Scribe Software, TCS.

  • Executive summary
    • Highlights
  • Scope of the report
    • Market overview
      • Table Countries covered for market analysis
    • Top-vendor offerings
      • Table Product offerings
  • Market research methodology
    • Research methodology
    • Economic indicators
  • Introduction
    • Key market highlights
      • Table Back office system integration features
    • Technology overview
  • Market landscape
    • Market overview
      • Table Global back office system integration market: Overview
    • Market size and forecast
      • Table Global back office system integration market 2015-2020 ($ billions)
    • Five forces analysis
      • Table Five forces analysis
  • Market segmentation by category
    • Global back office system integration market by category
      • Table Global back office enterprise infrastructure integration market 2015-2020 ($ billions)
      • Table Global enterprise back office application integration market 2015-2020 ($ billions)
  • Market segmentation by end-user
    • Global back office system integration market by end-user
      • Table Global back system integration market by end-user 2015
  • Geographical segmentation
    • Global back office system integration market by geography
      • Table Global back office system integration market by geography 2015
  • Market drivers
  • Impact of drivers
    • Table Impact of drivers
  • Market challenges
  • Impact of drivers and challenges
    • Table Impact of drivers and challenges
  • Market trends
    • Table Hybrid integration technology
  • Vendor landscape
    • Competitive landscape
      • Table Key factors to determine wining a back office system integration contract
    • Other prominent vendors
      • Table Other prominent vendors
  • Key vendor analysis
    • CGI
      • Table CGI: Service offerings
      • Table CGI: System integration services
    • Consilia Technology
      • Table Consilia Technology: Product and solution offerings
      • Table CGI: Recent developments
    • MuleSoft
      • Table MuleSoft: Anypoint platform for APIs
      • Table MuleSoft: Anypoint platform for SaaS
      • Table MuleSoft: Anypoint Platform for SOA
    • NetSuite
      • Table NetSuite: Product offerings
      • Table NetSuite: OpenAirCONNECT service offerings
    • SAP
  • Appendix
    • List of abbreviations
  • Explore Technavio

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