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Facility Management Services Market in North America 2017-2021

Facility Management Services Market in North America 2017-2021

About Facility Management Services

The FM services market in North America has entered a high maturity phase due to increased awareness among end-users in the region. The market will continue to grow at a stable rate during the forecast period due to high maturity of end-users. End-users in North America prefer outsourcing of facility related services as it reduces the risk and responsibility associated with the in-house operation. High infrastructure development in the region has led to an increased demand for specialized vendors that possess the skill to operate both technical as well as non-technical functions within a facility.

Technavio’s analysts forecast the facility management services market in North America to grow at a CAGR of 13.69% during the period 2017-2021.Covered in this report

The report covers the present scenario and the growth prospects of the facility management services market in North America for 2017-2021. To calculate the market size, the report presents a detailed picture of the market through the study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:

  • Canada
  • Mexico
  • The US
Technavio's report, Facility Management Services Market in North America 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • Aramark
  • CB Richard Ellis
  • Compass
  • Cushman & Wakefield
  • Macro
Other prominent vendors
  • ISS
  • Sodexo
  • Bilfinger HSG Facility Management
  • Cofely Besix
  • Carillion
  • GDI
  • Ecolab USA
  • KnightFM
  • Dohn Engineering
  • Resolute Facility Services
  • CONTINUUM Services
  • Total Facility Solutions
  • Stutler Solutions
  • Caravan Technologies
  • Professional Grade Services
  • Royal Mechanical Services
  • Choice Facility Services & Construction
  • Crockett Facilities Services
  • Camelot Facility Solutions
  • Veranova Properties
  • Brookfield Global Integrated Solutions
  • Assurance Facility Management
  • Global Facility Management and Construction
  • NG&G Facility Services
  • Express Facility Services and Maintenance
  • Wallbridge
  • Tecma Group
  • Tremco
  • New Mexico General Services Department
  • Colliers International
  • Newmark Grubb Knight Frank
Market driver
  • Rising levels of outsourcing in building management.
  • For a full, detailed list, view our report
Market challenge
  • Responsiveness to technology evolution.
  • For a full, detailed list, view our report
Market trend
  • Impact of technology in managing building facilities.
  • For a full, detailed list, view our report
Key questions answered in this report
  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Press Release

Technavio Announces the Publication of its Research Report – Facility Management Services Market in North America 2017-2021

Technavio recognizes the following companies as the key players in the facility management services market in North America: Aramark, CB Richard Ellis, Compass, Cushman & Wakefield, and Macro.

Other Prominent Vendors in the market are: ISS, Sodexo, Bilfinger HSG Facility Management, Cofely Besix, Carillion, GDI, Ecolab USA, KnightFM, Dohn Engineering, Resolute Facility Services, CONTINUUM Services, Total Facility Solutions, Stutler Solutions, Caravan Technologies, Professional Grade Services, Royal Mechanical Services, Choice Facility Services & Construction, Crockett Facilities Services, Camelot Facility Solutions, Veranova Properties, Brookfield Global Integrated Solutions, Assurance Facility Management, Global Facility Management and Construction, NG&G Facility Services, Express Facility Services and Maintenance, Wallbridge, Tecma, Tremco, New Mexico General Services Department, Colliers International, and Newmark Grubb Knight Frank.

Commenting on the report, an analyst from Technavio’s team said: “One trend in market is impact of technology in managing building facilities. Technology plays a vital role in ensuring a well-connected and streamlined facility. Thus, technology evolution is expected to create a wave of opportunities for vendors in terms of scaling up their operation and improve the efficiency of services during the forecast period. Vendors need to harness the capability of advanced and innovative technology in improving three facets of their services: cost, quality, and time. Modern technologies like smart security surveillance systems, intelligent building control systems, and advanced robotics will shape the future of FM services.”

According to the report, one driver in market is value proposition offered to building owners. Organizations have become increasingly aware of the overall benefits and savings by effectively managing their facility services. Client organizations are more inclined in streamlining their processes and building facilities to reflect greater profits in their business operations. Building facilities need to function in an optimized manner to attain growth in business, enhancing the overall efficiency of operations. With increased focus on managing costs, client organizations have shifted their vision toward FM as a competent resource for value addition rather than a mere service cost. The installation of an efficient machinery or equipment can help organizations save 3% of their overall building costs. However, with the effective outsourcing of facility services, businesses can entail operation and maintenance cost savings of up to 20%-30% in the case of well trained and equipped vendors.

Further, the report states that one challenge in market is high market saturation. The FM services market in North America is characterized as a highly mature market where end-users possess a high degree of awareness related to the benefits of outsourcing the business support functions to specialized vendors. However, because of high market maturity, the FM services industry is expected to reach a saturation level where growth levels will be limited to new entrants emerging in the market. Established vendors, due to high competition, are also focusing beyond North American markets as they do not promise a continual growth in the years to come. Subsequently, vendors are focusing on emerging markets like APAC, the Middle East, and South America, which are slowly picking up the concept of outsourced FM services. The US, which contributes a share of 55.2% during 2016 is a highly-fragmented market where the top 10 players occupy less than 10% of the market. The FM services market in the US is slowly reaching a saturation level, which does not offer high scope of market consolidation in future. Thus, vendors will look for revenue generation in other markets, namely Canada and Mexico, which are comparatively less populated than the US and possess scope for future growth.

Companies Mentioned

Aramark, CB Richard Ellis, Compass, Cushman & Wakefield, Macro, ISS, Sodexo, Bilfinger HSG Facility Management, Cofely Besix, Carillion, GDI, Ecolab USA, KnightFM, Dohn Engineering, Resolute Facility Services, CONTINUUM Services, Total Facility Solutions, Stutler Solutions, Caravan Technologies, Professional Grade Services, Royal Mechanical Services, Choice Facility Services & Construction, Crockett Facilities Services, Camelot Facility Solutions, Veranova Properties, Brookfield Global Integrated Solutions, Assurance Facility Management, Global Facility Management and Construction, NG&G Facility Services, Express Facility Services and Maintenance, Wallbridge, Tecma, Tremco, New Mexico General Services Department, Colliers International, Newmark Grubb Knight Frank.

  • Executive summary
  • Scope of the report
  • Research Methodology
  • Introduction
    • Key market highlights
  • Market landscape
    • Market overview
      • Table FM services market segmentation
    • Market size and forecast
      • Table FM services market in North America 2016-2021 ($ billions)
    • Five forces analysis
      • Table Five forces analysis
  • Market segmentation by services
    • Market overview
      • Table FM services as per end-user segment
      • Table FM services in North America based on type of services 2016 and 2021
    • FM soft services market in North America
      • Table FM soft services market in North America 2016-2021 ($ billions)
      • Table FM soft services classification
      • Table FM soft services based on end-users
    • FM hard services market in North America
      • Table FM hard services market in North America 2016-2021 ($ billions)
      • Table Hard services classification
  • Market segmentation by end-user
    • Market overview
      • Table End-user segments covered
      • Table FM services market in North America by end-users 2016 and 2021
    • FM services market in commercial buildings
      • Table FM services market in commercial buildings 2016-2021 ($ billions)
      • Table Services carried out in commercial buildings
    • FM services market in government buildings
      • Table FM services market in government buildings 2016-2021 ($ billions)
      • Table Benefits of outsourcing FM services in government buildings
    • FM services market in residential buildings
      • Table FM services market in residential buildings 2016-2021 ($ billions)
      • Table FM services in residential buildings
      • Table Benefits of FM outsourcing in residential buildings
  • Geographical segmentation
    • Market overview
      • Table FM services market in North America by geography 2016 and 2021
    • FM services market in US
      • Table FM services market in US 2016-2021 ($ billions)
      • Table Key development projects in US
    • FM services market in Canada
      • Table FM services market in Canada 2016-2021 ($ billions)
      • Table Key project developments in Canada
    • FM services market in Mexico
      • Table FM services market in Mexico 2016-2021 ($ billions)
      • Table Key development projects in Mexico
  • Market drivers
    • Rising levels of outsourcing in building management
    • Value proposition offered to building owners
      • Table Value proposition criteria
    • Growth in infrastructure development
  • Impact of drivers
    • Table Impact of drivers
  • Market challenges
    • Responsiveness to technology evolution
    • High market saturation
    • Rising labor cost
      • Table YoY percentage change in compensation cost for US laborers
  • Impact of drivers and challenges
    • Table Impact of drivers and challenges
  • Market trends
    • Impact of technology in managing building facilities
      • Table Advantages of modern technology in FM services
    • Convergence of IoT and smart buildings
    • Integrated service contracts in FM
  • Vendor landscape
    • Competition review
      • Table Prominent vendors
      • Table Other prominent vendors
    • Aramark
      • Table Aramark: End-users served
      • Table Aramark: Service offerings
    • CB Richard Ellis (CBRE)
      • Table CBRE: Services offered
    • Compass Group
      • Table Compass Group: End-users served
      • Table Compass Group: Subsidiary companies
      • Table Compass Group: Services offered
    • Cushman & Wakefield
      • Table Cushman & Wakefield: End-user industries
      • Table Cushman & Wakefield: Services/solutions offered
    • Macro
      • Table Macro: Key end-users served
      • Table Macro: Key FM projects
      • Table Macro: Services and solutions offered
    • Key takeaways
  • Appendix
    • List of abbreviations
  • Explore Technavio

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